Senior customer engineer Work, Jobs in Helion Bumpstead, Ess (with Salaries)

Chief Operating Officer (COO)
Huttie Group —Cambridge
- £95,000 - £120,000 a year
- Full-time
- Management
- Customer service
- Continuous improvement
Quick apply
Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
4d
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- English
- Free parking
Quick apply
13d
Area Barista Trainer - East of England & South East Midlands
Matthew Algie —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee discount
12d
Remanufacture technician
ACtronics LTD —Colchester
- £30,000 - £33,000 a year
- Full-time
- Schematics
- Continuous improvement
- Quality control
- Free parking
- Annual leave
Quick apply
11d
Senior remanufacture technician
ACtronics LTD —Colchester
- £30,000 - £33,000 a year
- Full-time
- Schematics
- Continuous improvement
- Quality control
- Free parking
- Annual leave
Quick apply
11d
Junior Product Manager
neurobox —Cambridge
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Quick apply
3d
Research Associate
Abselion —Cambridge
- £35,000 - £39,000 a year
- Master's degree
Senior Quality Engineer
Steris —Bishop's Stortford
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Quick apply
Senior Product Manager - Runescape
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- Analysis skills
- Product management
- Analytics
- Annual leave
- Flexible schedule
Quick apply
Gas Inspector – Large Businesses (ACS Qualified)
Capita —Colchester
- £52,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Travel
- Employee discount
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
Senior AI Engineer (Full Stack)
Abcam —Cambridge
- Full-time
- Master's degree
- Machine learning
- In-person
- Annual leave
Data Services Coordinator
GÉANT Recruitment —Cambridge
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Full Stack Developer – CT Office Incubation Team
Aveva —Cambridge
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Annual leave
Senior Manager- Manageability Software Team
HP —Cambridge
- Full-time
- Hybrid work
- Team management
- Software development
Process Engineer - (Days & Nights)
Malary Ltd —Cambridge
- £15 - £16 an hour
- Full-time
- Continuous improvement
- Quality control
- Organisational skills
- Free parking
- Referral programme
Quick apply
4d
R&D Senior Member of Technical Staff, CONNECT Core Services
Aveva —Cambridge
- Full-time
- Hybrid work
- Azure
- In-person
- AI
- Annual leave
Ophthalmology Account Manager
ZEISS Group —Cambridge
- Full-time
- CRM software
- Business development
- Analysis skills
Senior Software Engineer, Foundry
Redgate —Cambridge
- £55,000 - £80,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Master's degree
- Machine learning
- Annual leave

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Chief Operating Officer (COO)

Huttie Group -
Cambridge

Quick apply

Job details

Permanent | Full-time
£95,000 - £120,000 a year

Qualifications

Management
Business intelligence
Dashboard visualisation
Operations management
Senior management experience
Customer service
Coaching
Performance management
Continuous improvement
Team management
Operational strategy development
Management reporting
Business strategy and management experience
Operations leadership experience

Full job description

If you are looking for a role where you can properly own operations rather than just manage the day to day, this could be it. You will have the scope to build the structure and systems that let our growing business scale without things falling over, and you will see the direct results of your work.

You will work closely with the Owner as their operational right hand, with real influence over how the business runs and grows. This is a business where your input shapes strategy, not just delivers it.

What you will get out of the role:

Genuine ownership of operations, not a title without the authority to back it up
A direct line to the Owner and a real seat at the table for strategic decisions
The chance to build something from the ground up, including a centralised customer service function and a management team that actually delivers
Room to bring in your own ideas on process, data and structure, rather than following someone else's playbook
A growing business where your impact on profitability and customer experience will be visible and valued

What you will be doing:

Bringing customer service into one function that works across every division
Fixing how jobs get scheduled, allocated and quoted
Reducing wasted engineer travel time and the costs that come with it
Building KPIs and dashboards so decisions are based on data, not guesswork
Coaching a management team to own their teams' performance, rather than simply follow instructions
Protecting margins while keeping service standards high

What we are looking for:

Senior operations experience, ideally in field service, engineering, plumbing, renewables, construction or utilities management
A genuine track record of transforming operations within a growing SME
Experience building or scaling customer service and operations teams
Strong commercial judgement and confidence using data to drive improvement
A history of developing managers and embedding accountability into a team
Experience with field service management software or a continuous improvement background would be an advantage, though not essential.

If this sounds like the next challenge that you have been looking for, we would love to hear from you.

Recruitment Agencies: We are managing this vacancy internally and are not accepting applications or speculative CVs from recruitment agencies. Please do not contact the business regarding this role. All recruitment enquiries should be directed to our internal recruitment team via [email protected].

Pay: £95,000.00-£120,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

senior customer engineer jobs in helion bumpstead, ess

Chief Operating Officer (COO)

Head of Customer Success

Junior IT Support Engineer – MSP Helpdesk - Full Time

Area Barista Trainer - East of England & South East Midlands

Remanufacture technician

Senior remanufacture technician

Junior Product Manager

Research Associate

Senior Quality Engineer

Senior Product Manager - Runescape

Gas Inspector – Large Businesses (ACS Qualified)

Graduate / Placement Technical Support Engineer

Senior AI Engineer (Full Stack)

Data Services Coordinator

Full Stack Developer – CT Office Incubation Team

Senior Manager- Manageability Software Team

Process Engineer - (Days & Nights)

R&D Senior Member of Technical Staff, CONNECT Core Services

Ophthalmology Account Manager

Senior Software Engineer, Foundry

I want to receive the latest job alerts for senior customer engineer in helion bumpstead, ess

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