Community service officer Work, Jobs in Hellaby, Syk (with Salaries)

Customer Liaison Officer (CLO)
rwb utilities ltd —Mexborough
- From £23,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
Accommodation Officer
Hope Community Services —Worksop
- £25,512 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
SENDIASS Officer
Family Action —Wakefield
- £25,221 - £27,780 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
Community Hub Coordinator
Sheffield Students Union —Sheffield
- £24,877 a year
- Full-time
- Annual leave
- Sick pay
14d
Customer Service Officer - Libraries
Kirklees Council —Kirklees
- Weekend availability
- Customer service
- IT
- HTML
Estates Officer
Bassetlaw District Council —Worksop
- £28,598 - £31,022 a year
- Full-time
- Annual leave
- Flexitime
Tenancy Sustainment Officer
Action Housing & Support —Chesterfield
- £15,905.73 - £16,703.33 a year
- Part-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
11d
Service Manager
Hope Community Services —Worksop
- £34,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Contracts
Quick apply
Communications Officer
Ashgate Hospice —Chesterfield
- £31,400 - £37,741 a year
- Part-time
- English
- SharePoint
- IT
- Free parking
- Employee assistance programme
6d
Estates Maintenance Officer
Armthorpe Parish Council —Doncaster
- From £23,063 a year
- Part-time
- Maintenance
- Programmable logic controllers
- In-person
- Free parking
- Sick pay
Quick apply
5d
Planning Conditions & Projects Officer (CDC)
Doncaster City Council —Doncaster
- £40,778 - £45,092 a year
- Full-time
- Communication skills
- Negotiation
- Employee discount
Student Experience Officer
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Full-time
- Hybrid work
- Customer service
- Driving
- Communication skills
- Annual leave
- Employee discount
4d
Exams Officer
E-ACT Parkwood Academy —Sheffield
- £29,405.00 - £33,629.43 a year
- Communication skills
- School
- Annual leave
- Employee assistance programme
1d
Planning & Co-ordination Officer
Sheffield City Council —Sheffield
- £30,024 - £32,597 a year
- Weekend availability
- IT
Enablement Liaison Officer x2
Rotherham Metropolitan Borough Council —Rotherham
- £28,598 - £31,022 a year
- Weekend availability
- Travel
- Care plans
5d
STEPs Community Reablement Officer (CDC)
Doncaster City Council —Doncaster
- £26,403 - £27,255 a year
- Part-time
- English
- Employee discount
Neighbourhood Officer
Sheffield City Council —Sheffield
- £30,024 - £32,597 a year
- Customer service
- Communication skills
7d
Practice Development Co-ordinator
Sheffield City Council —Sheffield
- £38,220 - £41,771 a year
Reablement Officer (CDC)
Doncaster City Council —Doncaster
- £25,584 a year
- Part-time
- English
- Care plans
- Employee discount
2h
Change Manager
University of Sheffield —Sheffield
- £48,822 a year
- Full-time
- Hybrid work
- Project management
- University
- School
- Annual leave
- Employee discount
13d

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community service officer jobs near hellaby, syk

Customer Liaison Officer (CLO)

rwb utilities ltd
Mexborough

Quick apply

Job details

Full-time
From £23,000 a year

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Customer service
Salesforce
Driving
Organisational skills
Communication skills

Full job description

The Role

We are looking for a Customer Liaison Officer (CLO) to support our operational teams and ensure customers receive clear communication, timely updates and a positive experience throughout the lifecycle of our works.

You will take ownership of customer engagement activities before, during and after works, helping to maintain high customer satisfaction scores and supporting the resolution of enquiries and complaints. You will work closely with supervisors, planners and the Customer Manager to ensure all customer‑related obligations are met.

Key Responsibilities

· Take ownership of all customer care activities (pre‑works, during works and post‑completion).

· Support operational teams in resolving customer enquiries and complaints within required timescales

· Carry out post‑completion walk‑offs and ensure customer feedback is captured and recorded.

· Support Lasting Impression and community engagement activities.

· Ensure effective communication with customers, including letters, notices, drop cards and vulnerability checks.

· Act as an escalation point for complex or repeat customer issues, working with the Project Manager.

· Identify vulnerable customers (PSR) and ensure appropriate support is provided in line with GSOP requirements.

· Track customer KPIs, trends and performance, providing reports where required.

· Work collaboratively with supervisors and planners to understand upcoming works and CLO requirements.

· Promote a strong customer service culture across operational teams.

Key Competencies

· Customer Focused: Able to adapt communication to customer needs and provide reassurance.

· Communication: Strong interpersonal skills with the ability to influence and build trust.

· Problem Solving: Able to identify issues, propose solutions and support operational teams.

· Performance Driven: Experience working to KPIs and achieving targets.

· Operational Awareness: Understanding of utilities, reinstatement or gas operations is desirable.

· HSEQ Awareness: Able to identify and report hazards, near misses and safety concerns.

· Adaptability: Comfortable working independently, prioritising workload and managing multiple tasks.

· Digital Skills: Able to use mobile devices, apps and reporting tools.

Experience & Qualifications

Essential:

· Experience in customer service, utilities or a similar field

· Strong communication and organisational skills

· Full UK Driving Licence

Desirable:

· Supervisor Street Works qualification (NRSWA)

· Health & Safety qualification

· Experience working within the gas industry, reinstatement or utility environment

Salary & Benefits

We offer a competitive salary based on experience, along with a company commercial vehicle for business use and a supportive working environment.

Pay: From £23,000.00 per year

Benefits:

Company pension
On-site parking

Application question(s):

Do you have experience working in customer service, utilities, or a similar customer-facing operational environment?
Do you hold a full UK Driving Licence and are you willing to travel to sites as required?
Do you have experience handling customer enquiries or complaints while working closely with operational or field-based teams?

Work Location: In person

Quick apply

Refine Your Search

community service officer jobs in hellaby, syk

Customer Liaison Officer (CLO)

Accommodation Officer

SENDIASS Officer

Community Hub Coordinator

Customer Service Officer - Libraries

Estates Officer

Tenancy Sustainment Officer

Service Manager

Communications Officer

Estates Maintenance Officer

Planning Conditions & Projects Officer (CDC)

Student Experience Officer

Exams Officer

Planning & Co-ordination Officer

Enablement Liaison Officer x2

STEPs Community Reablement Officer (CDC)

Neighbourhood Officer

Practice Development Co-ordinator

Reablement Officer (CDC)

Change Manager

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