Planning engineer Work, Jobs in Hellesdon, Nfk (with Salaries)

1st Line IT Support Engineer
Cascade Ltd —Norwich
- £27,040 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Free parking
Quick apply
8d
Trials & Training Coordinator - MSI-Defence Systems Ltd
MSI-DS Ltd —Norwich
- Management
- Microsoft Office
- Travel
Quick apply
AI Solutions Engineer
Black Orange Inv Limited —Watton
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- CAD
- Engineering
- ERP systems
- Annual leave
- Life insurance
Quick apply
Senior O+M Engineer (Wind Turbines)
Scottish Power —Lowestoft
- From £59,200 a year
- Data analysis skills
- Maintenance
- Analysis skills
- Annual leave
- Employee discount
Software Engineer Norwich
Epos Now —Norwich
- £35,000 - £45,000 a year
- Full-time
- English
- SQL
- AWS
Coastal Technical Officer
East Suffolk Council —Lowestoft
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
5d
Telecom Project Manager
Telecom Project Manager —Norwich
- £53,000 - £55,000 a year
- Full-time
- Project management
- Computer networking
- Software development
Quick apply
4d
Facilities Senior Technician
Lotus UK Manufacturing —Norwich
- Maintenance
Workplace Support Co-Ordinator
Emcor —Norwich
- £28,052 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Planning Coordinator
GXO Logistics —Carlton Colville
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- IT
- Annual leave
- Employee assistance programme
3d
Junior Land Surveyor
PDC Engineering —Snetterton
- From £30,000 a year
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
Head of Cloud
Epos Now —Norwich
- £70,000 - £80,000 a year
- Full-time
- DevOps
- AWS
- APIs
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Norwich
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Senior Health, Safety and Wellbeing Advisor
Balfour Beatty —Norwich
- Hybrid work
- Driving
- Travel
- Construction experience
- Annual leave
Electrical Supervisor (Substation)
BHP Construction Services Ltd —Necton
- £430 a day
- Temporary
- Supervising experience
- Project management
- Organisational skills
- Free parking
Quick apply
8d
Apprentice Quantity Surveyor - Norwich
AECOM —Norwich
- Full-time
- Hybrid work
- Analysis skills
- Construction experience
- In-person
Electrical Site Manager - HV Site
Designer Group —Norwich
- £70,000 - £80,000 a year
- Full-time
- Management
- Communication skills
Quick apply
10d
Site Engineer - East Anglia
Knights Brown —Norwich
- AutoCAD
- Civil engineering
- Engineering
Heating and Plumbing Engineer
Panks Engineers Ltd —Norwich
- From £39,000 a year
- Full-time
- Plumbing
- In-person
- Mechanical knowledge
- Free parking
- Employee discount
Quick apply
2d
Senior Engineer
Gallifordtry —Norwich
- Full-time
- Civil engineering
- Microsoft Office
- Employee assistance programme
- Employee discount

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1st Line IT Support Engineer

Cascade Ltd -
Norwich

Quick apply

Job details

Permanent | Full-time
£27,040 a year
8 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Google Docs
Driving Licence
Customer service
IT support
Organisational skills
CompTIA A+
Help desk

Full job description

Location: Kirkham House, 5 Whiffler Rd, Norwich NR3 2AG

Salary: £27,040

Contract: Full-time, Permanent (40 hours/week)

Reports to: Technical Director

About the Role

Cascade is seeking a First Line IT Support Engineer to act as the first point of contact for all IT support across the organisation. This hands-on role is ideal for someone early in their IT career who is open-minded, able to think on their feet, and keen to improve existing processes.

Because we operate in the care and education sectors, your work will directly enable frontline staff to deliver safe, high-quality care. We are looking for a problem-solver who can resolve day-to-day technical issues quickly, patiently, and with a friendly manner.

Key Responsibilities

Triage & Support: Act as the first point of contact for IT issues (phone, email, ticketing system), logging and triaging requests, and escalating to 2nd/3rd line support when necessary.
Device Management: Order, set up, configure, and deploy end-user hardware including laptops, desktops, mobiles, tablets, and printers.
User Administration: Manage user accounts for new starters, leavers, and role changes across Google Workspace and core line-of-business applications (including password resets and access requests).
Technical Troubleshooting: Provide first-line support for hardware, software, Wi-Fi/network connectivity, and Google Workspace (Gmail, Drive, Docs, etc.).
Asset & Documentation: Maintain accurate IT asset records/inventories and contribute to internal knowledge-base documentation.
User Care: Support staff with varying levels of technical confidence, explaining solutions clearly and without jargon.
Compliance: Adhere strictly to data protection, confidentiality, and information security policies, recognising the sensitive nature of data in a care setting.

Person Specification Essential

Excellent customer service skills patient, approachable, and able to communicate clearly with non-technical colleagues.
Strong organisational skills with the ability to prioritise a varied workload.
Some experience in an IT support/helpdesk role, OR a strong demonstrable interest in IT (supported by certifications, personal projects, or relevant study).
A genuine passion for technology and a willingness to learn and develop.
A valid Driver’s Licence (required for travel between our Hull homes and schools).
An understanding of confidentiality and data protection principles.

Desirable

Experience working within health, social care, education, or another regulated environment.
Familiarity with care management software or electronic care planning systems.
Exposure to the Google Workspace Admin console (Google Cloud Identity).
Basic understanding of networking concepts (Wi-Fi, basic troubleshooting).
Relevant certifications (e.g., CompTIA A+, Google Workspace Administrator, or awareness of ITIL principles).

Safeguarding and Compliance

Cascade is committed to safeguarding the vulnerable people and children we support. This role is subject to an enhanced DBS check. The successful candidate will handle sensitive personal data and must strictly adhere to UK GDPR and Cascade’s information governance policies.

Closing date 17/07/2026

Interviews W/C 27/07/2027

Start Date 01/09/2026

Link to application form - https://apply.cdcrs.app/apply?step=position

Pay: £27,040.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

planning engineer jobs in hellesdon, nfk

1st Line IT Support Engineer

Trials & Training Coordinator - MSI-Defence Systems Ltd

AI Solutions Engineer

Senior O+M Engineer (Wind Turbines)

Software Engineer Norwich

Coastal Technical Officer

Telecom Project Manager

Facilities Senior Technician

Workplace Support Co-Ordinator

Planning Coordinator

Junior Land Surveyor

Head of Cloud

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Senior Health, Safety and Wellbeing Advisor

Electrical Supervisor (Substation)

Apprentice Quantity Surveyor - Norwich

Electrical Site Manager - HV Site

Site Engineer - East Anglia

Heating and Plumbing Engineer

Senior Engineer

I want to receive the latest job alerts for planning engineer in hellesdon, nfk

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