HR Administrator
About Richfords
Our work is “giving people their lives back” after fire and water damage to homes and businesses. We carry out our practical and technical work, right in our customer’s homes and businesses, usually while they are present. Our work is very important to our customers suffering as a result of fire or flood events. Their normal life is put on hold and we focus on “giving you your life back” and as soon as possible.
We are a values based Company. Of all our values, being “Responsive” is the leading one and the value that will most shape your experience of working with us. It is essential that anyone joining us strongly connects with this need to be Responsive. There are no roles in the company that are not impacted by this aspect of “the work”. This is an inescapable reality. We are a 24 hour response Company with fire and flood damage events occurring at any time and can impact us outside ‘normal’ working hours of 9-5.
We offer an interesting and varied role with an opportunity to learn new skills and be a part of our supportive and energetic team.
The Opportunity
We’re looking for a curious, motivated, and progress-driven HR Administrator to join our team at an exciting stage of our growth. You’ll work closely with the HR Manager to move the HR function forward — maintaining systems, but also actively helping to improve systems and process, ultimately supporting the people who make Richfords what it is.
This is a full-time, permanent role based in our Redruth office.
The Role
- Providing comprehensive day-to-day administrative support to the HR Manager
- Validation of employee timesheets and processing corrections
- Managing inventory and issuing assigned items such as uniforms and ID cards
- Handling HR procurement and associated documentation including purchase orders and invoices
- Maintaining accurate, up-to-date employee records and processing HR documentation
- Recruitment administration to include setting up aptitude testing and composing offer letters
- Supporting managers to resolve employee issues quickly, fairly and consistently
- Support and participate in relevant meetings and processes – e.g. disciplinary, grievance, absence, performance
- Supporting the HR Manager in driving forward HR projects and continuous improvement
- Assisting with the maintenance and development of HR policies and procedures
- Compliance and record keeping activities across HR and Health & Safety
- Data protection responsibilities - helping to ensure that employee and organisational data is handled appropriately, stored securely, and managed in line with relevant legal obligations and internal policies
About You
- You are naturally aligned to Richfords’ Value System - through Responsiveness, Expertise, Professionalism, Togetherness and Innovation
- You are comfortable with and capable of multitasking and 'diving in' to new work
- You are open to learning in different ways and motivated to self-develop
- You have a strong desire to complete tasks fully, including associated record keeping
- You have good problem-solving and decision-making skills – the ability to take ownership of decisions, think through problems logically and explain your reasoning when required, plus sound judgement to escalate an issue when required
- You take confidentiality seriously and consistently exercise discretion
Your Background
Essential:
- 2 to 4 years’ proven experience within Human Resources
- Strong interpersonal skills and the ability to build positive working relationships at all levels
- Demonstrated ability to maintain strict confidentiality and exercise sound discretion
- Confident with software including MS Office (Outlook, Word, Excel) and Google Workspace (Drive, Docs, Sheets, Forms)
- Experience taking formal meeting minutes
- Previous experience using HRIS (Human Resources Information System)
- Excellent organisational skills and strong attention to detail
- Ability to manage your own workload and work both independently and as part of a team in a fast-paced environment
- Experience maintaining employee records and processing HR documentation
- Knowledge of HR policies, procedures, and relevant employment legislation
Desirable:
- Experience with timesheet management systems
- Experience supporting recruitment administration
- Experience in uniform, equipment, or general procurement management
Qualifications
- CIPD Level 3 or 5 Certificate in HR Practice or similar equivalent qualification
What We Offer
- A full-time, permanent role in Redruth with a competitive salary
- Company profit sharing scheme
- A genuine opportunity to grow your HR career within a small, supportive team, reporting to the HR Manager
- The satisfaction of working for a company that makes a real difference to people’s lives every single day
If this sounds like an opportunity for you, please get in touch – we would very much like to hear from you!
Privacy Notice
Richfords Ltd will use the personal data submitted in your application solely to assess your suitability for this role, in accordance with UK GDPR and the Data Protection Act 2018. Applications are received via Indeed, who act as a separate data controller — please refer to Indeed's Privacy Policy for details of how they process your data. Unsuccessful applications will be retained securely for up to 6 months and then permanently deleted. To exercise your data rights or for further information, please contact us via [email protected]
Pay: £27,976.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
- Profit sharing
Ability to commute/relocate:
- Redruth TR15 3QY: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- Human resources: 2 years (required)
Language:
Licence/Certification:
- CIPD Level 3 0r 5 Certificate in HR Practice (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
