Case coordinator Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

Dementia Information and Advice Coordinator
Carers In Hertfordshire —Hertford
- £27,152 a year
- Full-time
- Hybrid work
- Computer skills
- Work from home
- Bereavement leave
Quick apply
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- Training & development
- Time management
- Employee discount
3d
Global Operations Coordinator - BCG Institute
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
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MaxAd —London
- £32,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
13d
EHC Coordinators
Hertfordshire County Council —Stevenage
- £34,434 - £37,280 a year
- Full-time
- Hybrid work
- English
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Chargeback & Payments Coordinator
Zego —London
- Hybrid work
- Analysis skills
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- Analytics
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Housing Coordinator
Civic Recruitment Limited —London
- £28.30 an hour
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Tes Global —London
- £60,000 - £80,000 a year
- Full-time
- Writing skills
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Administrator
Ministry of Justice —Aylesbury
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
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15h
Care Coordinator
South London and Maudsley NHS Foundation Trust —London
- £46,419 - £55,046 a year
- Full-time
- Case management
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- Time management
- Annual leave
4d
Case Coordinator - Damp & Mould and Disrepair
A2Dominion Group —Staines-upon-Thames
- £35,496 - £42,969 a year
- Organisational skills
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- Employee discount
Team Coordinator, Studios
IMG —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Salesforce
3d
Document Services Coordinator (12 month FTC)
Opus 2 —London
- £25,000 - £27,000 a year
- Hybrid work
- Communication skills
- Time management
- Employee assistance programme
Quick apply
12d
Global Operations Coordinator
Crisis24 —London
- Full-time
- Communication skills
Quick apply
5d
Practice Areas Coordinator
AND Digital —London
- Full-time
- Hybrid work
- Training & development
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Children & Young People's Coordinator
The Confederation, Hillingdon CIC —Hillingdon
- £35,000 - £42,000 a year
- English
- Microsoft Office
- Case management
Quick apply
CRC Associate
ICON Plc —North London
- Full-time
- Nursing
- Bachelor's degree
- Organisational skills
- Employee assistance programme
4d
Corporate Affairs Executive
WPP —London
- Hybrid work
- Organisational skills
- AI
Bank MDT Coordinator
Bupa —London
- £17 an hour
- Part-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Gym membership
Quick apply

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Dementia Information and Advice Coordinator

Carers In Hertfordshire
Hertford

Quick apply

Job details

Full-time | Fixed term contract
£27,152 a year
12 days ago

Benefits

Casual dress
Additional leave
Company pension
Work from home
Bereavement leave
Sick pay
On-site parking

Qualifications

Dementia care
Experience working with individuals with dementia
Driving Licence
Triage
Volunteer supervision
Computer skills

Full job description

Job Title

Dementia Information and Advice Coordinator

Contract

Full-time 35 hours per week

The Role:

The Memory Support Hertfordshire service is delivered by Carers in Hertfordshire and Age UK, providing information, advice and emotional support to unpaid family and friend carers, as well as people living with dementia.

Main duties:

(i) To be the first point of contact for all unpaid carers wishing to access a service provided by the Dementia Information and Advice Service for Age UK Hertfordshire and Carers in Hertfordshire

(ii) To work collaboratively with colleagues in the Dementia Information and Advice Service at Age UK and colleagues in Carers in Hertfordshire

(iii) To identify the needs of carers of people living with dementia and provide information, advice and support primarily by telephone and email

(iv) To support unpaid carers with advice through case work and to manage own caseload, prioritising cases as appropriate.

(v) To contribute to the monitoring and evaluation of the service by collecting statistical information as well as capturing the experiences of unpaid carers of people living with dementia through careful record-keeping using organisational systems.

(vi) To source, collate and maintain organisational knowledge of local and national service provision appropriate to the needs of unpaid carers of people living with dementia

(vii) To attend some meetings and events for unpaid carers of people living with dementia in order to provide information and advice

(viii) To provide carers of people living with dementia with information and advice on a range of issues including eligibility for carer specific benefits and support services.

(ix) To use Carers in Hertfordshire’s carer planning tool to assess the needs of carers of people living with dementia and to create a plan of support to help maintain their own wellbeing whilst caring.

(x) To complete the first level assessment and triage for referrals (including self-referrals) to the Admiral Nurse service.

Person Specification: Competencies:

Whilst the information above gives you the key tasks we offer full training and are focused on the values and skills below so please use the information below to guide what kind of evidence you use to show your suitability for the post.

➢ Communicates with carers of people living with dementia using empathy and sensitivity.

➢ At all times, provides advice that is accurate, current and in a style which is accessible and usable to a wide range of people

➢ Demonstrates open, honest and approachable and trustworthy behaviour.

➢ Raises awareness of what unpaid carers do to all external contacts.

➢ Listens attentively to identify priorities from complex carer situations and is able to reflect back and summarise carers’ concerns.

➢ Understands the boundaries that must exist in carer relationships and respects confidentiality.

➢ Ability to manage and motivate volunteers

➢ Empowers carers by providing them with enough information to make an informed choice and manages carers’ expectations.

➢ Always remains calm under pressure.

➢ Effective administrative skills and a good standard of IT skills including MS Office and the internet

➢ Views problems as challenges and proactively seeks creative solutions.

➢ Has active ways of preserving own wellbeing.

➢ Full UK driving license and access to a vehicle is essential.

Please note: This Job Description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the charity.

Equalities Statement

Carers in Hertfordshire is a flexible employer, committed to openness and equality of opportunity in every activity, from the way we recruit and promote employees to the way we deliver our services. It is a core responsibility of members, employees, and volunteers of the charity to ensure that every individual we come into contact with is treated with dignity and respect. We want our organisation to reflect the diversity of the population we serve, and we welcome applications from people from all backgrounds and diversities.

Mission Statement

Vision for the future Carers in Hertfordshire is concerned first and foremost to support the carer, whatever the caring circumstances or the condition of the person receiving care. We aim to ensure that all carers in Hertfordshire are recognised and valued; are informed and supported in their caring role; have an opportunity for a life outside caring; can exercise a collective voice; and can be involved in consultation and planning to ensure high quality support services for themselves and the people they care for.

Health Safety

The post holder is expected while at work, to take reasonable care for the Health and Safety of themselves and other colleagues who may be affected by their acts or omissions at work.

Pay: £27,152.00 per year

Benefits:

Additional leave
Bereavement leave
Casual dress
Company pension
On-site parking
Sick pay
Work from home

Experience:

Working in advice and information service: 2 years (required)
Working in Dementia Services: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work Location: Hybrid remote in Hertford SG14 1AX

Quick apply

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I want to receive the latest job alerts for case coordinator in hemel hempstead, hrt

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