Guest service agent Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

Receptionist
Holiday Inn London - Luton Airport —Luton
- Full-time
- Customer service
- Hotel
- Front desk
Quick apply
3d
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
6d
Guest Service Agent
Park Hyatt London River Thames —London
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
2d
Reservations Agent
Bvlgari Hotel London - Revenue and Reservations —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
12d
Front Desk Agent
Still Life Global —London
- £26,000 a year
- Full-time
- Bilingual
- Hospitality
- In-person
Quick apply
Reservations Agent - Restaurant Group
Thesleff Group —London
- £15 an hour
- Full-time
- Hospitality
- Administrative experience
- Front desk
- Employee discount
- Referral programme
Quick apply
1d
Porter - Guest Service Agent
St.Giles- Reservations —London
- £26,437 a year
- Full-time
- Hotel
- Hotel experience
Quick apply
9d
Senior Guest Services Agent
Latham & Watkins LLP —London
- Full-time
- Hybrid work
- Hospitality
- Spanish
- Customer service
- Employee discount
4h
Guest Relations Agent
Hyatt Regency London - The Churchill —London
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Guest Experience Agent
One Hundred Shoreditch —London
- £16,129 a year
- Part-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
5d
Front Office & Reservations Agent
Motel One —London
- Full-time
- English
- Hotel
- Hotel experience
Quick apply
Reservations Agent
Rosewood London —London
- Full-time
- Hotel
- Annual leave
Quick apply
Guest Service Agent
Zedwell —London
- £26,439 a year
- Full-time
- Guest services
- Employee assistance programme
- Referral programme
Quick apply
12d
Guest Service Agent
Bertrand's Townhouse —London
- £13.85 an hour
- Nights as needed
- Hospitality
- Customer service
- Hotel
Quick apply
Night Guest Service Agent
Royal Lancaster London —London
- £26,685.73 - £30,000.00 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Event Steward
Able AI Agent Ltd —nine elms
- £13 - £14 an hour
- Temporary
- Hospitality
- Management
- First Aid Certification
Quick apply
13d
Reservation Agent
Reservations —Westminster
- £29,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
20h
Guest Services Agent
Royal Lancaster London —London
- £26,685.73 - £30,000.00 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Welcome Desk Agent
Marriott International, Inc —London
- Full-time
- Hotel
- Employee discount
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
2d

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Receptionist

Holiday Inn London - Luton Airport -
Luton

Quick apply

Job details

Full-time
3 days ago

Qualifications

Customer service
Front desk
Communication skills
Hotel experience

Full job description

Role Overview: As the first point of contact for our guests, the Front Desk Agent plays a vital role in creating a warm and welcoming first impression. Your friendly, knowledgeable service and helpful guidance will reassure guests that they’ve made the right choice to stay with us.
To deliver an exceptional guest experience, you will efficiently check guests in and out, ensure they have everything needed for a memorable stay, and provide outstanding service throughout their visit.
Key Accountabilities: Greet guests warmly and professionally, recognizing IHG Rewards Members and returning guests. Check guests in, issue room keys, and provide information on hotel amenities and room locations. Collect required identification in compliance with local laws during check-in. Answer phones promptly and courteously, handling guest inquiries and requests. Upsell rooms to maximize hotel revenue where appropriate. Record and process all guest calls, messages, requests, questions, or concerns across multiple platforms. Document guest preferences accurately in the system. Check guests out efficiently, resolving any late or disputed charges. Process all cash and credit card transactions following established procedures. Communicate any outstanding guest requests or issues to management for follow-up. Resolve guest complaints or problems using proper service recovery techniques. Adhere to all hotel safety protocols and procedures; report any health, safety, or security concerns immediately. Assist with booking reservations for individuals or groups, processing cancellations, revisions, and updates. Collaborate with other departments to ensure seamless service and guest satisfaction. Perform additional duties as assigned, including guest room tours, assisting with housekeeping requests, and handling special guest needs.
Qualifications & Skills: Previous experience in a front desk or customer service role preferred. Excellent communication and interpersonal skills. Ability to handle multiple tasks efficiently and professionally. Knowledge of hotel reservation systems Opera is a plus. Strong attention to detail and problem-solving skills. Friendly, approachable, and professional demeanor.

INDFOH

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Refine Your Search

guest service agent jobs in hemel hempstead, hrt

Receptionist

Front Desk Guest Service Associate

Guest Service Agent

Reservations Agent

Front Desk Agent

Reservations Agent - Restaurant Group

Porter - Guest Service Agent

Senior Guest Services Agent

Guest Relations Agent

Guest Experience Agent

Front Office & Reservations Agent

Reservations Agent

Guest Service Agent

Guest Service Agent

Night Guest Service Agent

Event Steward

Reservation Agent

Guest Services Agent

Welcome Desk Agent

Office Manager / Facilities Manager

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