Customer experience manager Work, Jobs in Hemswell, Lin (with Salaries)

E-Commerce Manager
LEW Electrical Distributors —Gainsborough
- Full-time
- Sales
- Merchandising
- Product management
Quick apply
5d
Procurement Manager
Parkacre —Gainsborough
- £50,000 - £54,000 a year
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Free parking
- Relocation assistance
Quick apply
8d
Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Referral programme
Quick apply
Customer Success Manager
PageTiger —Lincoln
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Bachelor's degree
- Work from home
Quick apply
Operations Manager (Days and Shifts)
British Steel —Scunthorpe
- Full-time
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Operations Coordinator
Colab Services Ltd —Lincoln
- £24,420 - £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Flexitime
Quick apply
9d
Assistant Branch Manager
Travis Perkins —Gainsborough
- Full-time
14d
Wine Development Manager
Small Beer Ltd —Lincoln
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
7d
SGT Culture and Engagement manager
Siemens Energy —Lincoln
- Full-time
- Project management
- Communication skills
14d
Service Delivery Manager
Digital Space —Newark-on-Trent
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Communication skills
- Free parking
- Employee discount
Quick apply
Finance and Payroll Manager
Uncle Henry's —Gainsborough
- £36,000 - £42,000 a year
- Part-time
- Microsoft Excel
- Management
- Microsoft Office
- Free parking
- Store discount
Quick apply
6d
Product & Supply Chain Manager
Navy —Doncaster
- £30,420.00 - £40,250.61 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
Quick apply
6d
Assistant Manager
Innoflate —Grimsby
- £15.11 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
1d
Counter Manager - Lincoln
Benefit Cosmetics UK —Lincoln
Post Office Clerk
Interim —Lincoln
- £10.85 - £12.71 an hour
- Overtime
- Customer service
- Administrative experience
- In-person
Quick apply
4d
Customer Service Advisor (Full-time)
Home Safe —Doncaster
- £26,000 a year
- Full-time
- CRM software
- Customer service
- Administrative experience
Quick apply
1d
Marketing and Communications Co-ordinator
Lincolnshire YMCA —Lincoln
- £26,000 - £28,000 a year
- Weekend availability
- English
- Analysis skills
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
9d
Internal Recruiter
British Steel —Scunthorpe
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Lexus Sales Executive
Listers —Lincoln
- Up to £55,000 a year
- Weekend availability
- Health & wellbeing programme
- Employee discount
2d
Kennel Manager
Mayflower Sanctuary —Bawtry
- £30,000 a year
- Full-time
- Management
- Heavy lifting
- Customer service
Quick apply
9d

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customer experience manager jobs near hemswell, lin

E-Commerce Manager

LEW Electrical Distributors
Gainsborough

Quick apply

Job details

Full-time
5 days ago

Qualifications

Power BI
Sales
Merchandising
Product management
SEO
UX
B2B
Google Analytics
Communication skills

Full job description

Job description:

ABOUT LEW ELECTRICAL DISTRIBUTORS

LEW Electrical Distributors are a leading independent electrical wholesaler with a 30 year history servicing the electrical trade and the public across the UK. Our Branches are located throughout Lincolnshire, Yorkshire, Nottinghamshire and the North-West.

Role Overview

We are looking for an ambitious and commercially minded Ecommerce Manager to lead the continued development and growth of our B2B ecommerce platform within a fast-paced electrical wholesale business.

This is a hands on role suited to someone who combines strategic thinking with practical execution. The successful candidate will take ownership of driving our ecommerce platform forward improving customer experience, increasing digital adoption, supporting branch engagement, and identifying new opportunities to grow online sales and customer value.

This role sits within a lean and agile team, meaning the Ecommerce Manager will be closely involved in both strategic initiatives and day-to-day operational activity.

The role requires someone who is proactive, commercially aware, customer-focused, and enthusiastic about emerging ecommerce technologies and digital trends. The ideal candidate will either bring strong ecommerce experience or demonstrate a genuine passion and capability to develop specialist knowledge in B2B ecommerce strategy, customer behaviour, and digital growth.

Key Responsibilities

Ecommerce Strategy & Platform Development

Lead the ongoing development and optimisation of the company's B2B ecommerce platform and mobile app.
Identify opportunities to improve customer experience, conversion, engagement, and digital sales performance.
Research and evaluate emerging ecommerce technologies, trends, and digital tools relevant to B2B trade customers.
Work with internal stakeholders and external partners to implement new platform functionality and enhancements.
Contribute to the long-term digital roadmap and ecommerce growth strategy.

Customer Experience & Digital Adoption

Gather feedback from customers, branches, and internal users to identify pain points and improvement opportunities.
Support and promote customer adoption of digital ordering platforms.
Attend customer meetings, demonstrations, and presentations to showcase ecommerce capabilities and encourage usage.

Branch Engagement & Internal Support

Act as a key point of contact for branches regarding ecommerce-related queries, issues, and feedback.
Build strong relationships across the branch network to increase platform awareness and engagement.
Support training and onboarding of branch teams on ecommerce tools and functionality.

Ecommerce Operations

Lead, support, and develop the ecommerce team to ensure the successful day-to-day operation and ongoing growth of the ecommerce platform.
Manage and prioritise workloads across the ecommerce function, ensuring tasks and projects are delivered effectively.
Ensure product content, categorisation, pricing, and data quality are maintained.
Monitor website performance, product availability, and customer usability.
Assist in testing new features, platform updates, and integrations.

Performance & Reporting

Monitor key ecommerce KPIs including traffic, conversion, online sales, customer engagement, and app adoption.
Produce performance reports and recommendations for improvement.

Skills & Experience Required

Essential

Experience working within ecommerce, digital commerce, or online customer platforms.
Strong commercial awareness and customer-focused mindset.
Excellent communication and relationship-building skills.
Comfortable dealing directly with customers, branches, and stakeholders at all levels.
Organised and capable of managing multiple priorities in a fast-paced environment.
Problem-solving mindset with the ability to take ownership of issues.
Ability to balance strategic thinking with hands-on operational involvement.

Desirable

Experience within B2B ecommerce or wholesale/distribution environments.
Knowledge of ecommerce platforms, PIM systems, ERP integrations, or digital product management.
Experience with ecommerce analytics tools such as Google Analytics, Power BI, or similar.
Understanding of SEO, merchandising, UX, and digital marketing principles.
Experience working with mobile apps and customer-facing digital tools.
Electrical wholesale or trade industry knowledge.

Personal Attributes

Self-motivated and proactive.
Commercially driven with a growth mindset.
Confident communicator and presenter.
Approachable and relationship-focused.
Curious and eager to stay ahead of industry developments.

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in hemswell, lin

E-Commerce Manager

Procurement Manager

Customer Experience Manager

Customer Success Manager

Operations Manager (Days and Shifts)

Operations Coordinator

Assistant Branch Manager

Wine Development Manager

SGT Culture and Engagement manager

Service Delivery Manager

Finance and Payroll Manager

Product & Supply Chain Manager

Assistant Manager

Counter Manager - Lincoln

Post Office Clerk

Customer Service Advisor (Full-time)

Marketing and Communications Co-ordinator

Internal Recruiter

Lexus Sales Executive

Kennel Manager

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