Service desk support Work, Jobs in Hemswell, Lin (with Salaries)

Support Delivery Engineer
OLS Ltd —Doncaster
- Up to £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
2d
Community Host/ Leisure Assistant
Vivify Venues —Doncaster
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Accounts Senior
The Focus Collection Ltd —Retford
- £32,000 - £36,500 a year
- Full-time
- Accounting
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
9d
Bailiff
HM Courts & Tribunal Service —Grimsby
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
6d
MS Dynamics 365 Business Central Service Desk Analyst
HBP Group —Scunthorpe
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply
Community Host / Leisure Assistant.
Vivify Venues —Doncaster
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Customer Service Advisor
Wren —Barton-upon-Humber
- £27,308 - £29,988 a year
- Overtime
- Customer service
- Microsoft Office
- IT
- Free parking
- Referral programme
Quick apply
Technician Hair & Beauty
Doncaster College —Doncaster
- £24,826 - £25,511 a year
- Full-time
- English
- University
- Organisational skills
- Annual leave
- Employee discount
6d
Casual Kitchen Assistant
Elior UK —Armthorpe
- £12.71 an hour
- Communication skills
Quick apply
5d
Reception Supervisor
Doubletree by Hilton Lincoln —Lincoln
- £13.25 an hour
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
13d
IT Support and Power Apps specialist
E-Tech Solutions —Grimsby
- £25,000 - £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
13d
IT Service Desk Engineer
Wilkin Chapman Solicitor —Lincoln
- Full-time
- Azure
- Customer service
- Microsoft Office
1d
Cash Desk Volunteer
British Heart Foundation —Lincoln
- Employee discount
Functional Skills Assessor
DN Colleges Group —Doncaster
- £13,065 - £27,436 a year
- Full-time
- English
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Desk Based Account Manager
Genuit Group —Doncaster
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
11d
Functional Skills Assessor
Doncaster College —Doncaster
- £26,131 - £27,436 a year
- Part-time
- English
- Administrative experience
- University
- Annual leave
- Employee discount
Technician Hair & Beauty
DN Colleges Group —Doncaster
- £24,826 - £25,511 a year
- Full-time
- English
- Organisational skills
- Annual leave
- Employee discount
5d
Office Administrator/Receptionist (29 hrs/week)
Dexter & Sharpe Chartered Certified Accountants —Louth
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Telephone & Administration Volunteer
British Heart Foundation —Scunthorpe
- Employee discount
Cash Desk Volunteer (Homestore)
British Heart Foundation —Worksop
- Employee discount

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Support Delivery Engineer

OLS Ltd
Doncaster

Quick apply

Job details

Permanent | Full-time
Up to £32,000 a year
2 days ago

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Help desk

Full job description

Support Delivery Engineer

Doncaster Full Time – 40 hours per week

About OLS

OLS is a forward-thinking business delivering access control, software, and integrated security solutions across the UK.

We are a family-run business at heart. That means we support each other, we work hard, and we take real pride in what we deliver.

We don’t cut corners. We don’t overcomplicate things. We focus on getting it right first time and doing right by our customers and our team.

The Role

We are looking for a Support Delivery Engineer to play a pivotal role across our Technical Support and Service Delivery functions.

This role sits at the centre of delivery — ensuring all customer support activity, project implementation tasks, and internal processes are completed properly, on time, and to a consistently high standard.

You will support the Technical Support Desk, manage SLA performance, and work closely with the Service Delivery Manager to ensure everything we deliver is structured, controlled, and right first time.

This is not just a support role — it’s a role for someone who takes ownership, drives standards, and supports the wider team to deliver consistently.

What You’ll Be Doing

Technical Support & SLA Ownership

· Supporting the day-to-day running of the Technical Support Desk

· Managing Zoho Desk tickets in line with SLAs

· Prioritising and coordinating tickets effectively

· Ensuring clear, professional communication with customers

Team Support & Coordination

· Supporting and coordinating a small team of Technical Support Engineers

· Ensuring tasks are clearly allocated and completed on time

· Maintaining visibility across workload and priorities

· Providing structure and support to the team

Service Delivery Support

· Supporting the Service Delivery Manager with project implementation

· Ensuring all internal tasks are completed to the correct standard

· Acting as the link between support and delivery

· Maintaining consistency across all delivery activity

Systems, Process & Control

· Maintaining accuracy across Zoho Desk, CRM, and ERP systems

· Ensuring all work is tracked, recorded, and visible

· Supporting strong processes and structured delivery

· Helping improve how we operate as a business

Customer Experience & Standards

· Ensuring all work meets customer expectations

· Maintaining a right-first-time approach

· Supporting a consistent, high-quality customer experience

· Upholding standards across all areas of delivery

What We’re Looking For

Essential

· Experience in a technical support or service delivery role

· Experience working with ticketing systems and SLAs

· Strong organisation and attention to detail

· Ability to manage multiple tasks and priorities

· Confident communicator and team player

· Takes ownership and delivers consistently

Desirable

· Experience within access control or security systems

· Exposure to ERP / CRM / Zoho environments

· Experience supporting project delivery

What You’ll Get

· A key role within a growing business

· A supportive, close-knit team

· Opportunity to grow with the business

· A culture built around trust, standards, and doing things properly

Why Join OLS

We are not a corporate machine — we are a team.

We support each other, we expect high standards, and we take pride in what we do.

If you want a role where you can take ownership, be trusted, and be part of something that is

Pay: Up to £32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in hemswell, lin

Support Delivery Engineer

Community Host/ Leisure Assistant

Accounts Senior

Bailiff

MS Dynamics 365 Business Central Service Desk Analyst

Community Host / Leisure Assistant.

Customer Service Advisor

Technician Hair & Beauty

Casual Kitchen Assistant

Reception Supervisor

IT Support and Power Apps specialist

IT Service Desk Engineer

Cash Desk Volunteer

Functional Skills Assessor

Desk Based Account Manager

Functional Skills Assessor

Technician Hair & Beauty

Office Administrator/Receptionist (29 hrs/week)

Telephone & Administration Volunteer

Cash Desk Volunteer (Homestore)

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