Care provider Work, Jobs in Henfield, Wsx (with Salaries)

Call Handler- Contract until 31st October 2026
Focus Group —Shoreham by Sea
- £24,000 - £25,000 a year
- Full-time
- Continuous improvement
- Data entry
- Communication skills
- Referral programme
Quick apply
Team Leader - Secure Mental Health
EMED Group —Burgess Hill
- £15.22 an hour
- Full-time
- Team management
- Recruiting
- Organisational skills
- Annual leave
Quick apply
Travel Money Advisor
Currency Exchange Corporation Ltd —Hove
- £13.23 an hour
- Overtime
- Financial services
- In-person
- Cash handling
Quick apply
3d
Lifestyle & Wellness Co-ordinator
Bupa —Haywards Heath
- £12.80 - £13.80 an hour
- Part-time
- Budgeting
- Employee discount
- Gym membership
Quick apply
Mental Health Care Assistant
Priory Group —Brighton
- £28,288.26 a year
- Part-time
- English
- Patient care
- In-person
- Free parking
- Annual leave
Live in Care Assistant - Female only
The Agincare Group —Brighton
- £710 - £1,000 a week
- Travel
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
9d
Registered Nurse (Nights) - Eastridge Manor
South Coast Nursing Homes Ltd —Bolney
- £26.00 - £27.30 an hour
- Full-time
- Nursing
- Management
- Nursing home
Quick apply
11d
Ambulance Care Assistant
EMED Group —Littlehampton
- £12.71 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Live-in Care Assistant
Right at Home Worthing & Shoreham District —Shoreham by Sea
- £127.10 - £152.52 a day
- Full-time
- Communication skills
- Time management
- Employee discount
Quick apply
11d
Ambulance Care Assistant (Renal)
EMED Group —Redhill
- £12.71 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Female Care Assistant / HCA Day Shift – Portslade BN41 | Complex Care | £17.70–£21.24/hr
Paragon Home Healthcare —Brighton
- £17.70 - £21.24 an hour
- Day shift
- Patient care
- Paid training
- Annual leave
Registered Nurse (Days) - Eastridge Manor
South Coast Nursing Homes Ltd —Bolney
- £26.00 - £27.30 an hour
- Full-time
- Nursing
- Management
- Nursing home
Quick apply
NHS 111 Health Advisor
Practice Plus Group IUC —Dorking
- £12.71 - £16.33 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Ambulance Fleet Assistant
EMED Group —Burgess Hill
- £13 an hour
- Full-time
- Maintenance
- Organisational skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Travel Consultant - Hassocks
Hays Travel —Hassocks
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
11d
Substance Misuse Recovery Worker
PPG Health In Justice —Lewes
- Up to £33,510 a year
- Weekend availability
- No degree
- Patient care
- Free parking
- Employee discount
Phlebotomist
Vita healthcare Old School Surgery —Seaford
- £25,075 - £25,350 a year
- Part-time
- Computer literacy
- English
- Patient care
Quick apply
12d
Care Assistant - Rookwood
South Coast Nursing Homes Ltd —Burgess Hill
- £12.84 - £13.80 an hour
- Weekend availability
- Serving
- Medication administration
- Nursing home
- Employee assistance programme
- Referral programme
Quick apply
4d
Ambulatory Veterinary Care Assistant
IVC —Ashington
- Up to £26,528.31 a year
- Full-time
- Driving
- Cleaning
- Annual leave
- Employee discount
2d
Care Assistant (Nights) - Rookwood
South Coast Nursing Homes Ltd —Burgess Hill
- £12.84 - £13.80 an hour
- Weekend availability
- Serving
- Medication administration
- Nursing home
- Employee assistance programme
- Referral programme
Quick apply

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Call Handler- Contract until 31st October 2026

Focus Group -
Shoreham by Sea

Quick apply

Job details

Full-time
£24,000 - £25,000 a year

Benefits

Paid volunteer time
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Case record updates
Numeracy
Continuous improvement
Data entry
Customer support
Customer interaction
Communication skills

Full job description

We’re Hiring – Call Handler- Contract until 31st October 2026

Salary – Up to £25,000

Location – Shoreham-by-Sea

(Internal Job Level Reference : Associate )

Key Benefits:

Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
Give Back: Enjoy paid volunteering days to support causes you care about.
Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

About Us:

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose:

Join our dynamic and fast-paced team as a Call Handler! We're looking for enthusiastic individuals to thrive in a busy environment with high workloads. If you're ready to take on the challenge and make a difference, we want you on our team! In this role, you'll be responsible for delivering exceptional customer support to Focus Group customers.

Key Responsibilities:

Handle incoming customer queries via phone calls. Ensure timely responses in accordance with agreed targets and personal performance goals.
Accurately diagnose and log customer issues. Escalate cases, ensuring proper follow up until resolution.
Maintain and update cases in line with company protocols, ensuring outstanding cases are managed according to established guidelines.
Ensure cases are escalated to the next support level with sufficient time remaining under the agreed Service Level Agreements (SLAs).
Adhere to and contribute towards the company’s quality systems and processes, ensuring they are consistently maintained. Actively promote best practices and continuous service improvement within the team.

Skills & Experience:

Strong customer service orientation with excellent telephone manner and communication skills.
Proven ability to follow processes and build trust with customers through clear and reassuring communication.
Ability to remain calm and composed during challenging situations, instilling confidence in customers while resolving their issues.
Quickly gather relevant information, analyse issues, and take timely action to resolve customer queries.
Goal-oriented, capable of managing multiple tasks and escalations while maintaining high standards of customer service. Accurate in numeracy, written communication, and data entry.

Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you.

At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.

Ready to make a real impact? Apply now!

Quick apply

Refine Your Search

care provider jobs in henfield, wsx

Call Handler- Contract until 31st October 2026

Team Leader - Secure Mental Health

Travel Money Advisor

Lifestyle & Wellness Co-ordinator

Mental Health Care Assistant

Live in Care Assistant - Female only

Registered Nurse (Nights) - Eastridge Manor

Ambulance Care Assistant

Live-in Care Assistant

Ambulance Care Assistant (Renal)

Female Care Assistant / HCA Day Shift – Portslade BN41 | Complex Care | £17.70–£21.24/hr

Registered Nurse (Days) - Eastridge Manor

NHS 111 Health Advisor

Ambulance Fleet Assistant

Travel Consultant - Hassocks

Substance Misuse Recovery Worker

Phlebotomist

Care Assistant - Rookwood

Ambulatory Veterinary Care Assistant

Care Assistant (Nights) - Rookwood

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