Fund manager Work, Jobs in Henfield, Wsx (with Salaries)

Global Customer Experience Manager
The GelBottle Inc. —Brighton
- Hybrid work
- Leadership
- Employee discount
Quick apply
13d
Data Enrichment Manager
Somerset Bridge Group —East Grinstead
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Business Development Manager
Capital on Tap —Brighton
- £30,000 - £38,000 a year
- Sales
- In-person
Group Manager
OCS Group —Horsham
- Monday to Friday
- Hospitality
- Bachelor's degree
- Business
Quick apply
Customer Experience Specialist
The GelBottle Inc. —Brighton
- Hybrid work
- Communication skills
- Employee discount
Quick apply
9d
School Business Manager
Nutfield Church (C of E) Primary School —South Nutfield
- £40,296 - £43,735 a year
- Part-time
- Management
- Human resources
- In-person
Quick apply
11d
Sourcing & Supplier Development Manager
Ancient + Brave —Lewes
- Full-time
- Analysis skills
- Project management
- Organisational skills
- Employee assistance programme
- Employee discount
Enforcement and Investigations Officer
Brighton & Hove City Council —Hove
- £29,064 - £31,022 a year
- Full-time
- Presentation skills
- AI
- Communication skills
3d
Senior Digital Marketing Manager
The GelBottle Inc. —Brighton
- Hybrid work
- Merchandising
- Mentoring
- Employee discount
Quick apply
13d
Employment Support Operations Manager
Surrey County Council —Reigate
- From £63,823 a year
- Call to connect
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
8d
International Senior eCommerce Manager
Ancient + Brave —Lewes
- Full-time
- Spanish
- Merchandising
- Analysis skills
- Employee assistance programme
- Employee discount
Head of Inventory and Logistics
Ancient + Brave —Lewes
- Full-time
- ERP systems
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Contract Manager Interim Adult Skills
Brighton & Hove City Council —Brighton
- £39,862 - £42,839 a year
- Full-time
- Presentation skills
- Contracts
- AI
1st Assistant Manager
Wahaca —Brighton
- £40,000 a year
- Full-time
- Restaurant
- School
Paraplanner
TrinityBridge —Gatwick Airport
- IT
- Communication skills
Pensions Client Manager
WTW —Redhill
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Securities Transfer Analyst 2 - 12 month contract
Schroders —Horsham
- Full-time
- Microsoft Excel
- Banking
B2B Content Marketing Manager
Epassi —Haywards Heath
- £37,500 - £40,000 a year
- Hybrid work
- Management
- Project management
- Agile
- Employee assistance programme
9d
Software Development Manager (PHP)
Tillo —Brighton and Hove
- Full-time
- Hybrid work
- JavaScript
- APIs
- AI
Fulfilment Supervisor
Ancient + Brave —Lewes
- Full-time
- ERP systems
- Organisational skills
- Warehouse experience
- Employee assistance programme
- Employee discount

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Global Customer Experience Manager

The GelBottle Inc. -
Brighton

Quick apply

Job details

13 days ago

Benefits

Season ticket loan
Company pension
Company events
Employee discount
Sabbatical
Enhanced maternity leave
Car scheme

Qualifications

Zendesk
Leadership

Full job description

About the role

The GelBottle Inc. is on an exciting growth journey, and we're looking for a Global Customer Experience Manager to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact!

As our Global Customer Experience Manager, you’ll lead Customer Experience across the UK and US, raising the bar for how we support our customers worldwide.

This is a brand new role, created as part of our growth, with real opportunity to shape how Customer Experience looks and feels at TGB. You’ll take ownership of a team of 6, leading and developing them while introducing new ideas, improving processes, and building ways of working that help the team run smarter and more efficiently as we scale.

Your role:

Lead and develop a global Customer Experience team of 6 across the UK and US, whilst these are our central hubs we support customers worldwide.
Take full ownership of how Customer Experience runs day-to-day- driving performance and results.
Coach, support and grow your team through regular 1:1s, feedback and development planning.
Build a strong, connected team culture across regions.
Shape and improve how we work- introducing smarter processes, tools and ways of supporting customers.
Set clear standards for service, tone of voice and how we show up across every customer interaction.
Plan workloads and resources to keep things running smoothly, even during busy periods.
Act as the go-to for complex or high-impact customer issues, finding the right balance between customer needs and the business.
Use data and insight to spot trends, solve problems and keep improving the experience.
Work closely with departments across the business, bringing the voice of the customer into everything we do.

About you:

We’re looking for an experienced Customer Experience leader who’s confident managing teams in fast-paced, multi-location environments. You’ll be great at developing people, improving processes and connecting teams.

You will have:

Proven experience leading a Customer Experience team in a fast-paced environment, ideally e-commerce, retail, beauty or wellness.
Strong people leadership skills, with a focus on coaching, development and performance.
Experience managing teams across multiple locations or regions.
Confident building and improving processes that scale as a business grows.
Clear, confident communicator- both written and verbal.
Strong problem-solving skills with the ability to make sound, quick decisions.
Hands-on experience with CX platforms such as Zendesk, Freshdesk or Front.
Understanding of CX metrics such as CSAT, SLAs or similar frameworks.

Why TGB?

At TGB, we’re driven by passion and dedication to become a leader in our industry. What sets us apart is our founder-led approach, fostering a close-knit and supportive culture where teamwork and fun go hand in hand. We truly value every team member's contributions and offer a range of rewards and recognition to celebrate your achievements.

What we can offer you:

Hybrid working

Yearly company bonus

£1,000 yearly personal development fund

5 'study days' a year

25 days holiday + bank holidays

'Daisy days' (extra 2 days off throughout the year)

️ Holiday purchase scheme (+5 days)

Birthday bonus (after one years’ service)

Enhanced maternity Leave

Long service award (additional holiday allowance)

3 month’s sabbatical offered upon 3 years’ service

Healthcare cash plan (via. Health Shield)

Electric car lease scheme (via. salary sacrifice)

Discount on spa treatments and consumer products

Life assurance + pension scheme

Regular funded company events

Season ticket loan

What happens next?

1. Apply!

2. Screening call with our Talent team (30min)

3. Interview with hiring manager (1hr)

4. Practical interview (Brighton HQ 1.5 hr)

Please note: We may close this role early if we find the right person sooner than expected - so if you're interested, we want to hear from you soon.

Quick apply

Refine Your Search

fund manager jobs in henfield, wsx

Global Customer Experience Manager

Data Enrichment Manager

Business Development Manager

Group Manager

Customer Experience Specialist

School Business Manager

Sourcing & Supplier Development Manager

Enforcement and Investigations Officer

Senior Digital Marketing Manager

Employment Support Operations Manager

International Senior eCommerce Manager

Head of Inventory and Logistics

Contract Manager Interim Adult Skills

1st Assistant Manager

Paraplanner

Pensions Client Manager

Securities Transfer Analyst 2 - 12 month contract

B2B Content Marketing Manager

Software Development Manager (PHP)

Fulfilment Supervisor

I want to receive the latest job alerts for fund manager in henfield, wsx

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