Patient services coordinator Work, Jobs in Henfield, Wsx (with Salaries)

Patient Services Team
Silverdale Practice —Burgess Hill
- £12.71 an hour
- Part-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Free parking
- Health & wellbeing programme
Quick apply
1d
Discharge Co-ordinator
University Hospitals Sussex NHS Foundation Trust —Brighton
- £39,959 - £48,117 a year
- Full-time
5d
Clinical Coordinator
IPRS Aeromed —Crawley
- £42,000 a year
- Full-time
- Remote
- Care experience
- English
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
14d
Practice Co-ordinator - Patient Experience Lead
Dental Studio —Chichester
- Part-time
- Management
- Front desk
- In-person
- Employee discount
Quick apply
Patient Care Coordinator
RefluxUK —Hartfield
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Flexitime
Quick apply
9d
Prescriptions Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Referral programme
Quick apply
1d
Therapies Department Administrator and Appointments Coordinator
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,760 - £27,476 a year
- Full-time
9d
Receptionist 24 hours
Trinity Medical Centre —Hove
- From £13.19 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
Quick apply
3d
Appointments Coordinator
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Communication skills
9d
Supply Chain Coordinator I
Thermo Fisher Scientific —Horsham
- Full-time
- ERP systems
- Microsoft Office
- Business
5d
Activity Coordinator
Choice Care Group —Alfold
- £12.90 an hour
- Weekend availability
- Care plans
- Employee assistance programme
- Life insurance
Senior Research Nurse / Senior Research Coordinator
Surrey and Sussex Healthcare NHS Trust —Redhill
- £49,387 - £56,515 a year
- Full-time
14h
Community Mental Health Lead Practitioner
Sussex Partnership NHS Foundation Trust —Shoreham by Sea
- £39,959 - £48,117 a year
- Full-time
- Travel
- Communication skills
7d
Human Resources (HR) Coordinator
Aurora Academies Trust internal —Crawley
- £19,413.11 - £26,368.00 a year
- Call to connect
- Computer literacy
- Administrative experience
- Human resources
- Employee assistance programme
- Employee discount
1d
SENCo - Early Years Setting
Pink Tile Education Ltd —Horsham
- Full-time
- Communication skills
- School
Quick apply
Healthcare Assistant
St Barnabas House —Arundel
- £25,427 a year
- Full-time
- Presentation skills
- Hospice
- Communication skills
- Free parking
- Annual leave
7d
Nurse Associate
Chestnut Tree House —Arundel
- £28,026 - £30,134 a year
- Full-time
- Presentation skills
- Hospice
- Care plans
- Free parking
- Annual leave
Nurse Associate
St Barnabas House —Arundel
- £28,026 - £30,134 a year
- Full-time
- Presentation skills
- Hospice
- Care plans
- Free parking
- Annual leave
7d
Locum Dentist
Bupa Dental Care —East Grinstead
- Patient care
Registered Nurse
St Barnabas House —Arundel
- £31,660 - £37,762 a year
- Full-time
- Presentation skills
- Hospice
- Care plans
- Free parking
- Annual leave
7d

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Patient Services Team

Silverdale Practice -
Burgess Hill

Quick apply

Job details

Part-time
£12.71 an hour
1 day ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Transport links

Qualifications

Microsoft Outlook
Customer service
GP surgery experience
GCSE
Microsoft Office
Data entry
Organisational skills
IT
Communication skills
Time management

Full job description

Outstanding opportunity to become part of a forward thinking, dynamic healthcare team.

Do you have a caring attitude, an exceptional eye for detail and want to support people access excellent healthcare?

We are looking for an confident, dynamic and empathetic person to join our Patient Services Team. This position is offered at 27 hours per week, worked Monday to Friday between the hours of 8:00am and 6:00pm, with access to additional hours.

Our Patient Services Team play an integral role in ensuring the smooth and efficient day-to-day operation of Silverdale Practice. The successful Candidate will provide high-quality administrative and front-of-house support, delivering an excellent standard of patient care and communication at all times.

We work closely with our partner organisation LineIn, who provide our patient telephony services and our in-house Patient Services Team provide on-site reception and information services to our patients.

Key objectives include:

Maintaining accurate, confidential and up-to-date patient medical records.
Supporting and Signposting patients to appropriate services and appointments.
Supporting patients with digital tools such as NHS App, on-line consultations and self-book links for appointment booking
Handling patient enquiries professionally and efficiently.
Registering new patients in line with practice protocols.
Ensuring patient confidentiality, privacy, and dignity at all times.
Following the opening and closing Practice policies to ensure security of staff and buildings.
Keeping up to date with new information, policies and protocols.
Check and store deliveries promptly and appropriately.
Manage incoming and outgoing correspondence accurately and efficiently.
Ensure the reception areas remain clean, organised, and welcoming throughout the working day
Process repeat prescription requests and promote online prescription services

Key Responsibilities

Manage multiple and sometimes conflicting priorities in a calm and organised manner.
Adhere to practice protocols when prioritising work and responding to patient needs.
Communicate clearly, courteously, and professionally with patients, colleagues, and external professionals.
Develop and maintain positive working relationships across all levels of the organisation.
Demonstrate initiative and the ability to work independently while remaining a strong team player.
Ensure compliance with Data Protection and Information Governance requirements.
Demonstrate proficient keyboard and IT skills to support accurate data entry and communication.

Communication and Working Relationships

The post holder must demonstrate excellent interpersonal and communication skills and build effective working relationships with:

Patients and their families
Clinical and administrative colleagues
External healthcare professionals across primary and secondary care

Qualifications & Training

GCSE Maths and English (Grades 9–4 / A–C) – Essential
Good IT literacy with experience using Microsoft Office packages- Essential
Customer service training
Knowledge of NHS systems (e.g. EMIS or SystmOne)

Experience

Experience managing multiple tasks and priorities in a busy environment - Essential
Experience working in a GP surgery or other NHS setting - desirable

Skills & Abilities

Excellent verbal and written communication skills.
Strong interpersonal skills with the ability to build rapport.
Ability to remain calm and professional under pressure.
Good organisational and time management skills.
Accurate data entry, attention to detail and proficient keyboard skills.
Ability to work independently.
Ability to prioritise workload effectively.
Ability to embrace change and improvement
Positive and enthusiastic outlook

About Silverdale Practice

We are a two site practice based in the heart of Burgess Hill, West Sussex. We provide Primary Care Services to a registered list of 13,650 patients. We are owned by 5 GP Partners who work with a multi-disciplinary team including associate GPs, Paramedic Practitioners, Clinical Pharmacists, Nurses, HCAs, Phlebotomists, GPAs, Pharmacy Technicians, Care Coordinators and highly trained administrative support team. The Practice is led by a highly experienced senior management team.

Health and Safety

The post holder must comply with Silverdale Practice’s Health and Safety at Work Policy and associated procedures.

Equality, Diversity and Inclusion

Silverdale Practice is committed to promoting equality, diversity, and inclusion in all aspects of employment and service delivery.

Safeguarding Children and Vulnerable Adults

Silverdale Practice is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

All employees must:

Attend appropriate safeguarding training.
Recognise the signs of abuse or neglect.
Follow local and national safeguarding policies and procedures.
Report any safeguarding concerns promptly and appropriately.

Disclosure and Barring Service (DBS)

This post is subject to a Disclosure and Barring Service (DBS) check as a mandatory condition of employment.

As the role is exempt from the Rehabilitation of Offenders Act 1974, all convictions (spent and unspent) must be declared.

If you are shortlisted, you will be invited for a Teams pre-screening chat prior to interview.

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

Additional leave
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Transport links

Education:

GCSE or equivalent (required)

Work Location: In person

Quick apply

Refine Your Search

patient services coordinator jobs in henfield, wsx

Patient Services Team

Discharge Co-ordinator

Clinical Coordinator

Practice Co-ordinator - Patient Experience Lead

Patient Care Coordinator

Prescriptions Coordinator

Therapies Department Administrator and Appointments Coordinator

Receptionist 24 hours

Appointments Coordinator

Supply Chain Coordinator I

Activity Coordinator

Senior Research Nurse / Senior Research Coordinator

Community Mental Health Lead Practitioner

Human Resources (HR) Coordinator

SENCo - Early Years Setting

Healthcare Assistant

Nurse Associate

Nurse Associate

Locum Dentist

Registered Nurse

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