Technical support occupations Work, Jobs in Henley In Arden, War (with Salaries)

Technical Support Engineer
West Midlands Fire Service —Birmingham
- £35,412 a year
- Full-time
- Microsoft Office
- Computer networking
5d
IT Support Apprentice
QA Apprenticeships —Stratford-upon-Avon
- £18,000 a year
- Full-time
- Customer service
- IT
- Phone etiquette
Technical Support Team Leader
Gallagher —Warwick
- Customer service
- Communication skills
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
12d
Service Desk Analyst
West Midlands Combined Authority —Birmingham
- £34,780 - £39,188 a year
- Windows
- Microsoft Office
- Organisational skills
4d
Technical Support Specalist
Air Products PLC —Worcester
- Weekend availability
- Hybrid work
Quick apply
12d
Specialist Technical Support Level 3 (Applications)
West Mercia Police —Hindlip
- £43,668 - £49,716 a year
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Python
- Annual leave
- Employee assistance programme
5d
Technical Support Professional
BT —Birmingham
- Leadership
- Annual leave
- Employee discount
12d
1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Computer Science
- No degree
- SharePoint
- Employee assistance programme
Quick apply
Graduate Software Engineer
NoMuda —Henley in Arden
- £26,000 - £30,000 a year
- Full-time
- SQL
- IT
- In-person
- Free parking
- Sick pay
Quick apply
5d
Technical Account Manager
PIB Group Services Ltd. —Warwick
- Hybrid work
Quick apply
10d
EV Technical Support Engineer
Tritium Power Solutions AU —Coventry
- £35,000 - £38,000 a year
- Hybrid work
- Engineering
- No degree
- Travel
- Work from home
- Employee assistance programme
Quick apply
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
IT Support Technician
Gallagher —Warwick
- Full-time
- Azure
- IT
- Communication skills
Senior IT Technician
Bishop Vesey's Grammar School —Sutton Coldfield
- £28,598 - £31,537 a year
- IT
- School
- Free parking
- Employee assistance programme
13d
1st Line Service Desk Operative
Sigma Connected Group —Birmingham
- Full-time
- Remote
- English
- Microsoft Office
- IT
- Employee assistance programme
IT Support Analyst - 1st line (telephone)
Tetra Tech —Birmingham
- Customer service
- Communication skills
9d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
5d

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technical support occupations jobs near henley in arden, war

Technical Support Engineer

West Midlands Fire Service -
Birmingham

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Job details

Full-time
£35,412 a year
5 days ago

Qualifications

Microsoft Office
ITIL
Computer networking
Mobile device management
Mac OS

Full job description

Digital, Data & Technology ( DDaT ) Vacancy

Technical Support Engineer T2A

Publish date: Monday 29 th June 2026

Closing date: Monday 6 th July 2026

Technical Support Engineer Grade: T2A, Salary: £35,412

Overview

West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of over 2.9 million people.

Our vision is ‘Making the West Midlands safer, stronger and healthier’.

This vision and the strategic goals outlined in ‘Our Strategy’ are what drives the people, professionalism and pride with which we serve our communities.

We are looking for a customer-focused Technical Support Engineer to join our Digital, Data & Technology ( DDaT ) department and deliver IT support across the brigade, ensuring end-user devices and mobilising systems run smoothly.

Based at our Headquarters, you will handle support requests and escalations, working both on-site and remotely to resolve issues within our agreed SLAs. This hands-on role requires strong problem-solving skills, professionalism, and a commitment to excellent customer service.

Responsibilities

Provide technical support, analysing complex incidents, requests, or service issues across various technologies including station mobilising systems and mobile data solutions.

Ensure incidents and service requests are handled in line with incident and request fulfilment procedures.

Deploy and manage mobile devices and standardised images across Apple, Android, Windows, and macOS platforms.

Perform routine preventative maintenance, repair, configure, and install IT equipment and peripherals.

Liaise with and oversee contractors, agency workers, and temporary staff to ensure professionalism.

Provide advice, training, mentoring, and cross-skilling to other team members.

Experience and skills

Essential

Minimum of 2 years' experience in a second-line ICT Service Support role.

Strong knowledge and experience in support/installation within a Windows network environment.

Broad experience with cloud-based technologies such as Office 365, Endpoint, and MDM solutions.

Experience troubleshooting security-related incidents and patch management for endpoints.

Desirable skills or experience

ITIL V4 Foundation certification.

Knowledge of fixed, mobile and hand-portable radio systems, and audio-visual systems.

Experience of working in a 24/7 organisation or a Fire and Rescue Service.

Diversity

We welcome applications from all eligible candidates. However, as women and Black and minority ethnic employees are currently under-represented in our service, we particularly encourage applications from these groups.

WMFS is committed to safeguarding and promoting the welfare of children, young people and adults. We expect the same of every staff member.

Successful candidates will be subject to necessary pre-employment checks, including - where applicable - relevant level Disclosure and Barring Service (DBS) check, qualifications, medical clearance, identity and right to work. All applicants will be required to provide two suitable references.

How to apply

If you are interested in this post, please apply accordingly sharing a current CV with a brief statement (maximum 500 words) explaining why you are suitable for the position, including relevant skills and experience for the role.

Questions

If you have any questions about the role, or would like an informal discussion, please contact Danny MacMillan by email at [email protected]

Line Manager

Apply Now

Refine Your Search

technical support occupations jobs in henley in arden, war

Technical Support Engineer

IT Support Apprentice

Technical Support Team Leader

IT Field Support Technician - T2 / Second Line Immediate Start

Service Desk Analyst

Technical Support Specalist

Specialist Technical Support Level 3 (Applications)

Technical Support Professional

1st Line NOC Engineer

IT Support Analyst

Graduate Software Engineer

Technical Account Manager

EV Technical Support Engineer

Field Service Administrator

Service Desk Analyst

IT Support Technician

Senior IT Technician

1st Line Service Desk Operative

IT Support Analyst - 1st line (telephone)

1st / 2nd Line IT Support Analyst

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