Customer relations manager Work, Jobs in Herne Bay, Ken (with Salaries)

Guest Relations Manager
Port Lympne Hotel & Reserve —Lympne
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
12d
Customer Relations Manager
Sandmere Care Home —Margate
- Up to £40,000 a year
- Full-time
Quick apply
5d
Guest Relations Supervisor
Port Lympne Hotel & Reserve —Lympne
- £26,644.80 a year
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
12d
Facilities Services Manager
Discovery Park Management Ltd —Sandwich
- Up to £50,000 a year
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Trainee Shop Manager
Farmfoods —Canterbury
- £32,648.16 - £35,306.88 a year
- Full-time
- Retail management
- Annual leave
- Employee discount
Quick apply
5d
Agency Relations Manager (Remote)
Demand.com —Margate
- CRM software
- Hospitality
- Business development
Quick apply
Junior HR Business Partner
AllClear Travel Insurance —Southend-on-Sea
- £36,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
10d
Manager
Crown Inn At Finglesham —Deal
- From £38,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
Customer Service & Sales Advisor
Toomey Motor Group —Rochford
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Free parking
- Employee discount
Quick apply
Contract Manager (Thanet) – Leisure Operations
Your Leisure —Thanet
- Up to £37,845 a year
- Weekend availability
- Hospitality
- Management
- Leadership
- Sick pay
12d
Warehouse Shift Manager
Gist Limited —Faversham
- £41,350 a year
- 10 hour shift
- Team management
- Warehouse experience
- Annual leave
- Employee assistance programme
10d
Assistant Restaurant Manager
The Cave Hotel and Resort —Faversham
- Up to £14 an hour
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Festival Bar Staff Thanet
Hospitality Recruitment Heads —Thanet District
- £10.85 - £14.00 an hour
- Bar
- No experience needed
- English
- Flexible schedule
11d
HR Case Manager - Field Based ( Nationwide travel)
Iceland —Broadstairs
- Full-time
- Management
- Analysis skills
- Driving
- Store discount
- Employee discount
Quality Engineer
AMETEK, Inc. —Ramsgate
- Administrative experience
- Analysis skills
- Organisational skills
Lead Food Manager
Sainsbury's —Faversham
- From £36,250 a year
- Leadership
- Employee discount
2d
Shift Manager
GAD Corporation (do not delete) —Ashford
- £11 - £22 an hour
- Night shift
- Basic maths
- Organisational skills
- Leadership
- Annual leave
- Flexible schedule
Key Accountmanager Retail
ardo —Ashford
- Master's degree
- Business
- Communication skills
Casual Support Worker
Advance Housing and Support Ltd —Southend-on-Sea
- £13.33 - £14.94 an hour
- Weekend availability
- English
- Care plans
- Annual leave
- Employee assistance programme
4d
Support Worker - Maternity Cover up to 12 months
Advance Housing and Support Ltd —Southend-on-Sea
- £13.33 an hour
- Weekend availability
- English
- Care plans
- Annual leave
- Employee assistance programme
4d

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Guest Relations Manager

Port Lympne Hotel & Reserve -
Lympne

Quick apply

Job details

Permanent | Full-time
12 days ago

Benefits

Free parking
Store discount
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Company events
Employee discount
Gym membership
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
On-site parking

Qualifications

Hospitality
Driving Licence
Management
Guest relations
Customer service
Complaint handling
Supervising experience
Staff training
Customer relationship management
IT
Leadership
Communication skills
Rhinoceros 3D

Full job description

Guest Relations Manager

Salary: Depending on Experience, Plus Desirable Benefits

This is a Permanent, Full-Time Position

Port Lympne Hotel & Reserve is fast on its way to becoming Europe’s first animal-focused holiday destination, and we are currently seeking a Guest Relations Manager to lead our Guest Relations team, supporting our unique accommodation offering across the Reserve.

Reporting to the Front of House Manager, this is a key leadership role responsible for delivering exceptional guest experiences while maintaining the highest standards of service, presentation, and operational excellence throughout all front-of-house areas. This is a highly visible, hands-on management position where you will lead and develop a large customer-facing team, overseeing recruitment, training, performance, rotas, and service delivery to ensure every guest journey is seamless from start to finish.

Working closely with teams across the business, you will drive continuous improvement, resolve guest concerns effectively, and support the smooth running of the wider Front of House department, deputising for senior management when required.

Who are we looking for:

We are seeking an experienced and inspiring hospitality manager with a minimum of 2 years’ management or supervisory experience in a highly customer-focused service delivery environment. You will have a proven track record of leading by example, managing performance, and successfully recruiting, training, and developing a customer-facing team of at least 15 colleagues.

A natural problem solver, you take pride in resolving guest concerns quickly and effectively while continuously identifying opportunities to improve service delivery and operational standards. You bring exceptional communication skills, strong attention to detail, and the ability to remain calm, confident, and professional under pressure.

You will be adaptable, resilient, and comfortable managing change, with a strong “can do” attitude and a passion for delivering outstanding guest experiences. A high standard of personal presentation, strong IT skills, operational awareness, and a full UK driving licence are essential.

Contract details:

This is a permanent full-time position, working 40 hours per week, five days out of seven as per the rota. The role is based at Port Lympne Hotel & Reserve near Folkestone and reports directly into the Front of House Manager. All applicants must have the right to work in the UK. A reliable mode of transport is recommended due to our remote location.

The location:

Port Lympne Hotel & Reserve is a world-renowned wild animal park set within 600 acres of Kentish savannah. The Reserve is home to some of the world’s most rare and endangered animals and offers luxury short breaks accommodations, free roaming animal safaris, once-in-a-lifetime animal encounters and exquisite dining experiences. Most importantly, every one of our employees is part of real conservation in action and their efforts have contributed to animals such as black rhino and western lowland gorillas being returned to their natural habitats in collaboration with our partners at The Aspinall Foundation.

Why you should join us:

We’re on a mission to create memorable experiences that matter, and our Core Values ‘One Team’, Customer’ and ‘Pride’ are what drive us each day to become part of something extraordinary. As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will join a supportive team who are passionate about their place of work.

Be part of the Port Lympne and Howletts family and join our pride.

You can also expect a host of other roarsome benefits including:

28 days annual leave inclusive of bank holidays, rising with length of service. (Pro-rata to start date and working hours)
Comprehensive training and development opportunities, including workshops and e-learning.
Enhanced Sickness, Maternity and Paternity Policies.
Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
Exceptional discounts on food, retail and accommodation at our parks.
Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
Company Pension
And many more length or service-related rewards and Benefits.

Your adventure awaits.

#joinourpride

To apply: If you want to work in an exciting and unique environment where no two days are the same,email your C.V. and covering letter

Please visit our website to find out more about us.

Job Types: Permanent, Full-time

Benefits:

Bereavement leave
Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
Gym membership
On-site parking
Store discount

Application question(s):

Tell us why you think you'd be successful in our Guest Relations Manager role:
Do you have a minimum of 2 years’ management or supervisory experience in a highly customer-focused service delivery environment? Please tell us here:
Do you have the ability to recruit and train a customer facing team of at least 15 employees?
Please can you confirm the current salary in your existing job role, and your salary expectations for this position:

Experience:

Management: 2 years (preferred)
Customer service: 2 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer relations manager jobs in herne bay, ken

Guest Relations Manager

Customer Relations Manager

Guest Relations Supervisor

Facilities Services Manager

Trainee Shop Manager

Agency Relations Manager (Remote)

Junior HR Business Partner

Manager

Customer Service & Sales Advisor

Contract Manager (Thanet) – Leisure Operations

Warehouse Shift Manager

Assistant Restaurant Manager

Festival Bar Staff Thanet

HR Case Manager - Field Based ( Nationwide travel)

Quality Engineer

Lead Food Manager

Shift Manager

Key Accountmanager Retail

Casual Support Worker

Support Worker - Maternity Cover up to 12 months

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