Client services specialist Work, Jobs in Hertford, Hrt (with Salaries)

Corporate Account Manager
DNA Payments —London
- Full-time
- Hybrid work
- Data analysis skills
- Bachelor's degree
- Business
- Employee assistance programme
Quick apply
14d
Travel Consultant
Trailfinders —Chelmsford
- £44,000 - £49,000 a year
- Sales
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Microsoft Office
- Analysis skills
- Bachelor's degree
5d
Media Relations Consultant
CGI —London
- Full-time
- Organisational skills
- AI
- Leadership
Quick apply
Direct Mail & Mailing Services Specialist
Jamm Print & Production Ltd —Woolwich
- Temporary
- Microsoft Word
- Sales
- Accounting
Quick apply
Specialist, Client Services - Markets
The Bank of New York Mellon Corporation —London
- Full-time
- Analysis skills
- Bachelor's degree
- AI
- Annual leave
Client Services Coordinator
Sayer Vincent —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Head of Client Services
Gallagher —London
- Hybrid work
- Leadership
- Employee stock purchase plan
- Life insurance
Transport Planner – Tipper Fleet
kane Haulage Ltd —St Albans
- £30,000 - £40,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Free parking
Quick apply
Client Service Specialist
Royal Bank of Canada —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Fleet Hire Operations Manager
M Group —Stevenage
- Microsoft Excel
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Client Support Specialist II
Intercontinental Exchange Holdings, Inc. —London
- Full-time
- Microsoft Excel
- Data analysis skills
- English
Family Office Lead
R1CH.uk —Knightsbridge and Belgravia
- £85,000 - £135,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Travel
- QuickBooks
- Free parking
- Work from home
Quick apply
Client Services Specialist (formerly secretary/PA)
Withersworldwide —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Guest Services Specialist
SilverDoor Ltd —London
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
Quick apply
7d
Associate, Client Services (2027 Start)
Third Bridge —London
- £40,000 - £68,000 a year
- Sales
- Computer networking
- Leadership
Quick apply
Immunization Specialist
International Rescue Committee —London
- £58,736 - £107,000 a year
- English
- Business development
- Project management
14d
Presentation Specialist
Williams Lea —London
- £38,700 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme

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Corporate Account Manager

DNA Payments -
London

Quick apply

Job details

Full-time
14 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Economics
Data analysis skills
Bachelor's degree
Business
Account management
Communication skills

Full job description

About us

Since launching in 2018, DNA Payments has become one of the UK’s largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting-edge POS systems to powerful payment gateway, ecommerce and in-app solutions. Recognised by Beauhurst as one of the UK’s top 50 fintech innovators, we’re reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in Private Equity funding from Alchemy, we process £1.2+ billion in payments every month for over 60,000 merchants across the UK and Europe. With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we’re scaling rapidly. Join us on our journey to redefine the future of payments.

Role Summary

Within the Corporate Account Management team, you are key to the growth and expansion of DNA Payments. You will be the primary liaison between clients, partners and DNA Payments. You will focus on ensuring business growth, customer satisfaction, and long-term value creation.
You will be the responsible for delivering a world class service to the customer covering all operational, commercial and service related matters.
You will work closely with sales, technical support, onboarding and risk teams to ensure a seamless merchant experience.

Reporting into: Head of Corporate Account Management
Working hours: 37.5
Working location: Remote/Hybrid/Office

Key Responsibilities:

Client Relationship & Account Management:

Manage a portfolio of corporate clients using a pooled account structure.
Serve as the primary relationship manager, ensuring client satisfaction, retention, and growth.
Conduct regular review meetings with key accounts and provide data-driven insights to help customers optimise their payment operations.
Manage escalations to resolution and coordinate across internal teams (support, operations, finance, compliance, and product) to resolve issues efficiently.

Commercial Awareness

Identify and pursue opportunities for upselling, cross-selling, and partnership expansion.
Support contract renewals, commercial negotiations, and pricing discussions.

Operational Management

Oversee the day-to-day management of customers, ensuring adherence to company policies and regulatory requirements.
Work closely with internal teams (operations, implementations, support, finance, risk and compliance) to ensure merchants are supported during onboarding and go live process.
Ensure the merchant is provided with access to all training materials and user guides (and where relevant support the business to ensure users are set correctly on the DNA system).
Support audits and client due diligence processes as needed.
Ensure detailed handovers take place between sales, implementation, account management and support during the go live cycle.

Performance & Reporting

Track key account performance metrics (volume, revenue, profitability, service levels).
Prepare reports and insights for internal stakeholders and clients.
Maintain Salesforce records and documentation to ensure accurate account visibility.

About you

Account Management Experience: 2+ years in account management, client services ideally within the payments industry demonstrating the ability to maintain and grow client relationships.
Payment Solutions Knowledge: Understanding of the payment solutions industry, including eCommerce gateways and other technical payment products is advantageous.
Customer-Centric: A strong focus on client satisfaction.
Multi-Tasking: Ability to work across multiple merchants and maintain operational process discipline.
Accuracy and Attention to Detail: Excellent attention to detail and a proactive, service-oriented mindset. Strong Excel and data analysis skills; familiarity with CRM and financial systems.
Problem Solving: Handles day-to-day issues with urgency and ownership.
Accountability: Takes responsibility for tasks and ensures timely completion.
Communication: Strong communication skills — both written and verbal — with the ability to manage client expectations.
Education: Bachelor’s degree in business, Finance, Economics or a related field is preferred.

What’s in it for you?

You’ll work with a collaborative team and join a fast growth fintech where you’ll get the chance to learn and develop, and if that’s not enough, you also receive the following benefits.

25 days holiday per year
Private Medical
Life Assurance
Ride to work
Access to self-learning platform
Bookboon
Income Protection
Workplace Pension
Employee Assistance Programme
Educate, Discover & Inspire

At DNA Payments, we put our values into action through real initiatives. From our dedicated in-house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we’re committed to investing in our teams. We’re also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.

Quick apply

Refine Your Search

client services specialist jobs in hertford, hrt

Corporate Account Manager

Travel Consultant

Executive Assistant to CEO

Client Services & Support Specialist- London, UK

Media Relations Consultant

Direct Mail & Mailing Services Specialist

Specialist, Client Services - Markets

Client Services Coordinator

Client Engagement Manager

Head of Client Services

Transport Planner – Tipper Fleet

Client Service Specialist

Fleet Hire Operations Manager

Client Support Specialist II

Family Office Lead

Client Services Specialist (formerly secretary/PA)

Guest Services Specialist

Associate, Client Services (2027 Start)

Immunization Specialist

Presentation Specialist

I want to receive the latest job alerts for client services specialist in hertford, hrt

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