Patient access associate Work, Jobs in Hertford, Hrt (with Salaries)

Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
CAMHS Clinical Support Worker
South London and Maudsley NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Full-time
1d
Global Health Advisory - Associate
Axmed —London
- Remote
- Master's degree
- Bachelor's degree
- Communication skills
- Annual leave
- Flexible schedule
8d
Healthcare Assistant - Writtle Ward
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,760 a year
- Part-time
- No experience needed
- Communication skills
3d
Senior Membership Manager
Independent Healthcare Providers Network —London
- £45,000 a year
- Part-time
- Project management
- Continuous improvement
- No degree
Quick apply
1d
Associate (Clinical Outcome Assessments - COA)
Clarivate —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Master's degree
- Annual leave
- Gym membership
9d
Nursing Associate
Pwc UK —London
- Part-time
- Hybrid work
- Communication skills
Associate dentist, Canada water (Thursdays)
Surrey Quays dental practice —London
- From £60,000 a year
- Part-time
- In-person
- Communication skills
Quick apply
Technology Associate
Megaslice —London
- Full-time
- Remote
- Computer networking
Clinical Trial Associate Manager
Galderma —London
- Hybrid work
- Project management
- Bachelor's degree
- Leadership
Nursing Associate - Band 4
Bio Luminuex Healthcare —London
- £33,262 - £36,027 a year
- Full-time
- In-person
- Care plans
- Communication skills
- Annual leave
Quick apply
VacancyTitle: In-Patient Nurse Associate
Rennie Grove Peace Hospice Care —Watford
- £27,485 - £30,162 a year
- Part-time
- Heavy lifting
- Hospice
2d
Deputy Practice Manager
PrimaryCareCareers —Ampthill
- £37,183 - £39,096 a year
- Management
- GP surgery experience
- Leadership
9d
Practice Manager
Penrose Health —London
- £50,000 - £60,000 a year
- Full-time
Quick apply
Research Associate
Imperial College London —White City
- £49,017 - £57,582 a year
- Full-time
- Doctoral degree
- Computer Science
- Machine learning
Technical Customer Support Associate
Oxford Medical Simulation —London
- £26,500 - £30,000 a year
- Full-time
- Annual leave
- Work from home
Senior Associate, Pricing and Market Access (UK & Selected EU locations)
Parexel —London
- Microsoft Powerpoint
- Doctoral degree
- Data analysis skills
Associate Dentist
EB Dental —London
- £90,000 - £140,000 a year
- Part-time
- Anatomy knowledge
- CAD
- Bachelor's degree
Quick apply
6d
Community Associate
ISS Facility Services —London
- Hospitality
Quick apply
Success Associate (Account Manager)
Tabeo —London
- Remote
- Communication skills
- Annual leave

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Customer Service Associate (Patient Outreach)

Rightangled -
London

Quick apply

Job details

Full-time

Qualifications

Bilingual
French
Spanish
Multilingual
Customer service
English
Communication skills
Dutch
Time management

Full job description

Customer Service Associate (Patient Outreach)About Rightangled

Rightangled is a leading online pharmacy dedicated to delivering exceptional healthcare services through innovation and customer care. We specialise in providing prescription medications and healthcare products with the highest standards of safety, efficiency, and patient experience.

Role Overview

We are seeking a proactive and customer-focused Customer Service Associate (Patient Outreach) to join our growing team. In this role, you will be responsible for engaging with patients through phone calls and email communications, gathering feedback, strengthening patient relationships, and supporting retention initiatives.

The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences while helping the business achieve its engagement and retention goals.

Location: Remote

Employment Type: Full-Time

Working Hours: Monday to Friday, 8:00 AM – 5:00 PM

Key Responsibilities

Conduct outbound calls to patients in a professional and empathetic manner.
Build and maintain positive relationships with patients.
Support patient retention initiatives through proactive outreach.
Generate and send follow-up emails and communications.
Gather patient feedback and accurately record information in company systems.
Meet individual and team performance targets.
Resolve basic patient queries and escalate issues where appropriate.
Maintain accurate records of all interactions and communications.
Collaborate with internal teams to ensure a positive patient experience.

Requirements

Minimum 1 year of customer service experience.
Excellent verbal and written communication skills.
Strong attention to detail and organisational abilities.
Ability to build rapport and communicate confidently over the phone.
Comfortable working towards targets and performance metrics.
Strong time management skills and ability to work independently.
Reliable internet connection and suitable remote working environment.
Access to a laptop/computer and headset for daily communications.

Preferred Qualifications

Fluent English communication skills.
Bilingual or multilingual candidates are highly desirable, particularly those fluent in:
- French
- Spanish
- Dutch
Experience in healthcare, pharmacy, patient support, or customer retention is advantageous.

Personal Attributes

The successful candidate will be:

An excellent communicator with strong interpersonal skills.
Detail-oriented and committed to accuracy.
Punctual, dependable, and self-motivated.
Empathetic and patient-focused.
Results-driven and comfortable working towards targets.
Professional and able to represent the company positively in all interactions.

What Success Looks Like

Consistently achieving outreach and retention targets.
Maintaining positive patient relationships.
Collecting valuable patient feedback to support service improvements.
Delivering a high standard of customer service.
Contributing to overall patient satisfaction and business growth.

Quick apply

Refine Your Search

patient access associate jobs in hertford, hrt

Customer Service Associate (Patient Outreach)

CAMHS Clinical Support Worker

Global Health Advisory - Associate

Healthcare Assistant - Writtle Ward

Senior Membership Manager

Associate (Clinical Outcome Assessments - COA)

Nursing Associate

Associate dentist, Canada water (Thursdays)

Technology Associate

Clinical Trial Associate Manager

Nursing Associate - Band 4

VacancyTitle: In-Patient Nurse Associate

Deputy Practice Manager

Practice Manager

Research Associate

Technical Customer Support Associate

Senior Associate, Pricing and Market Access (UK & Selected EU locations)

Associate Dentist

Community Associate

Success Associate (Account Manager)

I want to receive the latest job alerts for patient access associate in hertford, hrt

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