Case manager Work, Jobs in Hertford (with Salaries)

Service & Small Works Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
14d
Administration of Justice Case Administrator - Cambs
Hertfordshire Constabulary —Hatfield
- £25,242 a year
- Weekend availability
- No experience needed
- Annual leave
- Employee assistance programme
1d
Admin of Justice Case Coordinator - Herts
Bedfordshire Police —Hatfield
- £28,071 a year
- Weekend availability
- Annual leave
- Employee assistance programme
1d
Immigration Manager
Synapri —London
- £400 a day
- Hybrid work
- Continuous improvement
- Mentoring
Administration of Justice Case Administrator - Cambs
Cambridgeshire Constabulary —Hatfield
- £25,242 a year
- Weekend availability
- No experience needed
- Annual leave
- Employee assistance programme
1d
Admin of Justice Case Coordinator - Herts
Cambridgeshire Constabulary —Hatfield
- £28,071 a year
- Weekend availability
- Annual leave
- Employee assistance programme
1d
Administration of Justice Case Administrator - Cambs
Bedfordshire Police —Hatfield
- £25,242 a year
- Weekend availability
- No experience needed
- Annual leave
- Employee assistance programme
1d
Social Prescribing Link Worker
Watford & Three Rivers Trust —Hertford
- £26,994 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Travel
Admin of Justice Case Coordinator - Herts
Hertfordshire Constabulary —Hatfield
- £28,071 a year
- Weekend availability
- Annual leave
- Employee assistance programme
1d
Team Administrator and Case Manager
Howden Group Holdings —London
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Travel
8d
Case Manager
Frenkel Topping —London
- From £48,000 a year
- Call to connect
- Care plans
Quick apply
Case Manager, Hearings & Outcomes Unit, Department of Professional Standards
Metropolitan Police —Southwark
- £34,089 - £37,098 a year
- Full-time
- English
- SharePoint
- Communication skills
Intern, Investigations, Diligence and Compliance - Core
Kroll —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Case Manager
ClearScore Technology Limited —London
- Up to £34,000 a year
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Work from home
- Flexible schedule
13d
EHC Caseworker and SEND Transport Manager
The City Of London —London
- £49,140 - £55,000 a year
- Full-time
- Hybrid work
- IT
- Care plans
- Communication skills
7d
Clinical Case Manager - London
Harmony Healthcare —London
- £50,000 - £55,000 a year
- Team management
- Driving
- Organisational skills
- Employee assistance programme
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Partnerships Manager – Advisers & IFAs
Firenze Group —London
- £80,000 - £100,000 a year
- Hybrid work
- Financial services
- Communication skills
Employee Relations Manager
Sky —London
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Free parking
- Employee discount
Contract - Immigration Manager
Deloitte —London
- Hybrid work
- Customer service
- Data analysis skills

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Service & Small Works Coordinator

Custom Security Solutions Ltd.
Hertford

Quick apply

Job details

Permanent | Full-time
£26,000 - £33,000 a year
14 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Discounted or free food
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Salesforce
English
Administrative experience
Accounting
Communication skills

Full job description

About Custom

At Custom Intelligent Security, our mission is to advise and deliver the very best in integrated security solutions. We’ve built a team of experts with years of experience in navigating the ever-changing security landscape. We understand the challenges businesses face in making the right security decisions—and we’re here to help.

We work in close partnership with our clients—ranging from high-profile sites and government bodies to retailers and small businesses—helping them identify threats, improve loss prevention, manage data, and leverage technology to operate safely and efficiently.

Our people are our greatest asset. We invest in their development and create a culture of open communication and collaboration, with regular events and opportunities to connect across the business.

The Role
We are looking for a highly organised and detail-focused Service & Small Works Coordinator, ideally with experience in the Electronic Security Industry, to join our team. Based at our Hertford HQ, you will provide first-line support to our clients and field engineers, ensuring seamless service coordination and exceptional customer experience.

This is a key role requiring strong communication skills, problem-solving ability, and a proactive approach to service delivery.

Key Responsibilities

Service Coordination: Receive and log service requests via phone/email, cross-reference with existing quotes, dispatch engineers or third-party providers, and request technical support where necessary.
Small Works Management: Assist with the quoting, management, processing, and delivering of Small Works Projects (up to £25k in value).
Scheduling: Organise engineer attendance in line with client expectations and service level agreements (SLAs). This is working with both UK Engineers and Local Service Partners globally.
Client Communication: Keep clients informed throughout the service/small works request lifecycle and ensure accurate records are maintained in Salesforce.
End-to-End Case Management: Manage each service request from initiation to closeout and invoicing, including quoting for any required follow-up work.
Invoicing & Compliance: Ensure timely and accurate invoicing. Follow up on purchase orders and client approvals.
Internal & External Meetings: Attend service review meetings and, where needed, client service reviews to provide updates on open jobs.
Relationship Building: Build strong working relationships with clients, subcontractors, and colleagues across the business. Provide cover for the International Service manager were required.
Health & Safety: Request RAMS and permits as needed from our H&S team.

About You – Skills, Experience & Attributes

Previous experience in a similar service coordination or administrative role
Advantageous: Background in the electronic security industry and understanding of security systems
Preferred: Experience working with international clients and managing communications across multiple time zones
Highly organised with excellent attention to detail
Strong verbal and written communication skills
Confident in Microsoft Word, Excel, and business software
Able to prioritise, multitask, and work under pressure
Bonus: Experience with Salesforce

What We Offer

A collaborative and supportive team environment
Training and development opportunities
A culture that values communication, respect, and teamwork

Perks & Benefits:

Casual dress
Company events
Discounted or free food
Free on-site parking
Health & wellbeing benefit programme
24 Days annual leave, plus UK Bank Holidays

Working hours: Monday to Friday – 8.00am – 5.00pm

Location: On-site in Hertford

(Must be able to reliably commute or plan to relocate before starting)

Job Types: Full-time, Permanent

Pay: £26,000.00-£33,000.00 per year

Benefits:

Company events
Free parking
Health & wellbeing programme
On-site parking

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

case manager jobs in hertford

Service & Small Works Coordinator

Administration of Justice Case Administrator - Cambs

Admin of Justice Case Coordinator - Herts

Immigration Manager

Administration of Justice Case Administrator - Cambs

Admin of Justice Case Coordinator - Herts

Administration of Justice Case Administrator - Cambs

Social Prescribing Link Worker

Admin of Justice Case Coordinator - Herts

Team Administrator and Case Manager

Case Manager

Case Manager, Hearings & Outcomes Unit, Department of Professional Standards

Intern, Investigations, Diligence and Compliance - Core

Case Manager

EHC Caseworker and SEND Transport Manager

Clinical Case Manager - London

Junior Account Manager (Customer Support)

Partnerships Manager – Advisers & IFAs

Employee Relations Manager

Contract - Immigration Manager

I want to receive the latest job alerts for case manager in hertford

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