Delivery manager Work, Jobs in Hertford Sele (with Salaries)

System Implementation Lead
HCL – Hertfordshire Catering Limited —Welwyn Garden City
- Up to £42,971 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Free parking
Quick apply
10d
Lead - Agile Delivery Manager
Costa Limited —St Albans
- Full-time
- Maintenance
- Analysis skills
- Agile
- Employee discount
PDA M&E Delivery Manager
AtkinsRéalis —Potters Bar
- Full-time
- Hybrid work
- Management
- Maintenance
- Project management
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Customer and Trading Manager - Nightshift
Sainsbury's —Hoddesdon
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Designate Store Manager - Home Counties North Region
Marks & Spencer —St Albans
- Full-time
- Employee discount
Senior Account Manager
Eckoh —Hemel Hempstead
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Customer and Trading Manager - Online
Sainsbury's —St Albans
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Satellite AIT delivery Manager
AIRBUS Defence and Space Limited —Stevenage
- Full-time
- Hybrid work
- Travel
- Mechanical knowledge
- Free parking
- Employee assistance programme
Service Delivery Manager
Sanctuary Group —London
- £47,319 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
9d
Trading Team Manager - Designate
B&Q —Hemel Hempstead
- £31,000 - £34,000 a year
- Part-time
- Annual leave
- Employee assistance programme
Delivery Manager
APPLY —London
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Quick apply
Branch Manager
Travis Perkins —Bishop's Stortford
- Weekend availability
- Sales
- Communication skills
- Employee discount
3d
Driver Companion (Team Lead)
OnCue Transport —London
- £28,000 - £30,000 a year
- 10 hour shift
- Customer service
- First Aid Certification
- Driving
Event Delivery Manager
NewsUK —London
- Weekend availability
- Hybrid work
- Leadership
- Employee assistance programme
- Employee discount
Customer Team Leader
Co-op —Brookmans Park
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
2d
Associate Director, Delivery Lead - Content Innovation
Amazon.com —London
- Full-time
- Project management
- JavaScript
- Scripting
Delivery Manager
Royal Borough of Greenwich —London
- £49,056 - £52,194 a year
- Full-time
- Mentoring
- In-person
- Annual leave
- Employee discount
8d
Senior Programme & Service Delivery Directors
A.T.M Strategic Management Consulting —London
- £1,500 - £2,000 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Construction Manager - CAPEX Delivery
Johnson Matthey —Royston
- Full-time
- Construction

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System Implementation Lead

HCL – Hertfordshire Catering Limited -
Welwyn Garden City

Quick apply

Job details

Permanent | Full-time
Up to £42,971 a year
10 days ago

Benefits

Free parking
On-site parking

Qualifications

Software deployment
Microsoft Office
Project management
Organisational skills
Contracts
SaaS
Time management

Full job description

System Implementation Lead

Location: Hybrid – Hertfordshire HQ with travel to school sites across our growing south-east region and increasingly national presence, as required.

Salary Range: £39,809 - £42,971 per Annum (DOE)

Hours: Full-time, 37 hours per week

Contract: Permanent

HCL are leading contract caterers with a focus on school feeding. We have a commitment to deliver high-quality, nutritious, and engaging food experiences for children and staff across our primary schools, secondary schools, and commercial sites. We pride ourselves on our dynamic culture and our commitment to excellence. HCL has its own Citrus technology product which supports allergen food safety management for pupils and food ordering for parents, and which we have a strong and committed roadmap to develop further.

The System Implementation Lead is the market-facing ambassador of the Citrus platform. They ensure every school, parent community, kitchen, and HCL contract manager experiences a smooth, confident and high-quality “one-stop-shop” experience of Citrus our in-house developed industry leading school food ordering and management system.

The role offers a unique opportunity to impact the health and well-being of children while championing HCL's mission to make food a vital part of the educational experience.

Citrus Customer Mobilisation

Work with the Project Manager and school facing colleagues to ensure smooth delivery and implementation of the Citrus product.
Conduct school operational readiness checks including hardware commissioning, Wi‑Fi viability, device login validation and general site readiness.
Deliver user onboarding for school office staff and other relevant users.
Support parent communication and activation steps with the Operations Managers to ensure a smooth go‑live.
Lead go‑live preparation and on‑the‑day support, ensuring operational confidence across all user groups.
Provide structured mobilisation-phase hypercare and complete mobilisation only when stability, satisfaction, and agreed success measures are met.
Maintain accurate mobilisation status and communicate risks and issues to the Project Manager

Client Expereience Management

Act as the primary HCL face of Citrus during mobilisation, providing a high-quality customer experience for schools, parents, contract managers, and internal teams.
Support schools in understanding key Citrus processes, ensuring confidence in day‑to‑day operations.
Assists in the triage of mobilisation-phase issues, directing school environment issues to the Support Desk or school ICT, workflow and training gaps, and any platform defects to the Citrus Platform Specialist.
Collaborate with the Project Manager to ensure Citrus delivery aligns with wider customer mobilisation activity.

Operational Support

Ensure schools understand their own and parent activities and are fully prepared for them

Product Development Support:

Provide real-world field feedback to inform Citrus improvements, surfacing user behaviour, usability challenges, and opportunities for improvement and simplification.
Work with the Citrus Platform Specialist and Product team to channel school and parent insights into continuous improvement.

This list should not be regarded as exhaustive, and the post holder will be expected to deliver other duties relevant and appropriate to this role and department.

Qualifications

Experience in system deployment roll outs
Project management training undertaken, with project management qualification desirable but not essential.

Skills & Competencies

Experience of using project management tools.
Able to work independently as well as part of a team.
Able to work within a matrix management structure, directing colleagues where necessary to achieve goals.
Strong organisational and time management skills with the ability to lead multiple go‑lives in parallel.
Excellent communication and stakeholder engagement abilities with non‑technical users.
Understanding of data privacy principles from an operational user-handling perspective.
Problem‑solving mindset, adaptable, with strong customer empathy and attention to detail.
There will be very regular travel to school sites and so access to a car and the ability to travel independently is essential. You will require business car insurance to fulfil this role.

Experience Requirements

Proven experience in SaaS onboarding, service delivery, or client‑facing solution implementation roles.
Experience working with non‑technical user groups, ideally in education, public sector or operational environments desirable.
Fluency with using Microsoft Office Suite.

Behaviours / Cultural Fit

“Can Do One Stop Shop” attitude
Customer-first mindset, focused on delivering agreed promises.
Highly adept at problem solving to ensure the highest level of customer outcomes for each mobilisation.
Collaborative and adaptable, working across boundaries.
Genuine passion for improving school food experiences and wellbeing.

This role will work within school environments and so a DBS check will be carried out.

Apply Now

Pay: Up to £42,971.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in hertford sele

System Implementation Lead

Lead - Agile Delivery Manager

PDA M&E Delivery Manager

Head of CS - Under 18s Services

Customer and Trading Manager - Nightshift

Designate Store Manager - Home Counties North Region

Senior Account Manager

Customer and Trading Manager - Online

Satellite AIT delivery Manager

Service Delivery Manager

Trading Team Manager - Designate

Delivery Manager

Branch Manager

Driver Companion (Team Lead)

Event Delivery Manager

Customer Team Leader

Associate Director, Delivery Lead - Content Innovation

Delivery Manager

Senior Programme & Service Delivery Directors

Construction Manager - CAPEX Delivery

I want to receive the latest job alerts for delivery manager in hertford sele

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