Line lead Work, Jobs in Hethersett, Nfk (with Salaries)

Customer Experience Team Leader
Zipwater —Dereham
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Assistant Manager - The Stables
Royal Norwich Golf Club Limited —Norwich
- From £29,500 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
13d
Nature Recovery Officer (Trees)
Norfolk County Council —Norwich
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Temp Sales Assistant
Smiggle —Norwich
- Weekend availability
- Sales
- Communication skills
- Store discount
- Annual leave
General Assistant
LKQ Corporation —Norwich
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Sales Assistant
Smiggle —Norwich
- Part-time
- Sales
- Communication skills
- Store discount
- Annual leave
Merchandiser
Newsquest Media Group —Norwich
- Full-time
- Sales
- Merchandising
- Driving
- Employee discount
Quick apply
Nature Recovery Officer - Biosecurity
Norfolk County Council —Norwich
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
10d
Football Development Officer (Girls)
Norwich City Community Sports Foundation —Norwich
- £25,000 - £27,500 a year
- Weekend availability
- Organisational skills
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
2d
Deputy Manager
Braydeston Court —Norwich
- £16.50 an hour
- 12 hour shift
- In-person
- Care plans
- Leadership
Quick apply
4d
Careline365 BRAND MANAGER
Careline365 —Norwich
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- No degree
- Organisational skills
- Free parking
- Employee assistance programme
5d
PDP Lead Coach (U18s)
Academy Coaching —Colney
- Full-time
- Annual leave
Quick apply
12d
Store Manager
Lucy and Yak —Norwich
- £30,000 - £33,000 a year
- Full-time
- Management
- Sales
- Communication skills
4d
National Security Operations Room Supervisor
Mitie —Norwich
- From £44,000 a year
- Full-time
- Management
- Communication skills
6d
Automatic Gate Installer
Hawthorne Security & Fire —Norwich
- Full-time
- Schematics
- Driving
- In-person
Quick apply
14d
Foundation Phase Lead Coach (U9-U12s)
Academy Coaching —Colney
- Full-time
- Annual leave
Quick apply
Medical Administrator / Medical Secretary / Receptionist (Patient services assistant)
Mattishall & Lenwade Surgeries —Dereham
- £12.71 an hour
- Weekend availability
- Microsoft Outlook
- Administrative experience
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
Assistant Manager
Boots —Norwich
- Weekend availability
- Travel
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
4d
Team Leader
The Rank Group —Norwich
- £13.60 an hour
- Hospitality
- Sick pay
Quick apply
SEN Placements Admissions Assistant
Norfolk County Council —Norwich
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Care plans
- School
- Employee discount
- Gym membership
2d

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line lead jobs near hethersett, nfk

Customer Experience Team Leader

Zipwater -
Dereham

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills

Full job description

Are you passionate about leading teams and delivering world-class customer service?

Zip Water is seeking a dynamic Customer Success Team Leader to oversee the daily operations of our Aftersales Team, while supporting the wider Customer Success department.

With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced drinking water systems.

As a Team Leader, you will lead the team of advisors providing, feedback, support and maintain high standards of customer service taking into account the needs of both internal and external customers. The role will require a customer focused problem solver with strong communication and leadership skills to drive continuous improvement and team cohesion.

Core Role & Responsibilities:

Drive a culture of accountability, empathy, and continuous improvement, by fostering a collaborative, motivated, and customer-oriented team culture.
Lead, coach, and develop a team to meet performance targets and adhere to standards
Day to day resource planning of the Aftersales team using data to support key KPIs.
Oversee the Aftersales process, ensuring timely and efficient allocation of resource to meet customer SLAs.
Champion a customer-first approach across the team and wider Customer Experience Team.
Using customer feedback to investigate areas of improvement and implement in line company process to improve the customer journey.
Work collaboratively with other Team Leaders within our Customer Experience Team to optimise workflows and resource allocation.
Build good working relationships with all colleagues based on trust and respect to ensure we can deliver for the customer.
Conduct regular team meetings, one-to-ones, and performance reviews
Establish KPIs to accurately Aftersales performance
Report on teams performance, highlighting successes and addressing areas for improvement.

Requirements

Able to communicate effectively with different individuals within the business whether this is in person, via phone or email
Proven track record in leading high performance Customer Experience teams
Great leadership & problem solving skills
The ability to help deliver exceptional customer service & operational efficiency
The desire and passion to drive continuous improvement and innovation

Benefits

25 days annual leave + bank holidays
Company Sick Pay
We offer a professional collaborative environment that is relaxed and focused
Full training and continuous support with your team
Free onsite parking
Cycle to Work scheme available
A market leading company pension
Holiday purchase scheme
Life assurance
Employee rewards and discounts through Perks at Work
Option to join Health Care Cash Plan
24/7 365-day access to Employee Assistance Programme
Well-being programs – including discounted gym membership
Access to on-going learning and development with our online learning platform

Quick apply

Refine Your Search

line lead jobs in hethersett, nfk

Customer Experience Team Leader

Assistant Manager - The Stables

Nature Recovery Officer (Trees)

Temp Sales Assistant

General Assistant

Sales Assistant

Merchandiser

Nature Recovery Officer - Biosecurity

Football Development Officer (Girls)

Deputy Manager

Careline365 BRAND MANAGER

PDP Lead Coach (U18s)

Store Manager

National Security Operations Room Supervisor

Automatic Gate Installer

Foundation Phase Lead Coach (U9-U12s)

Medical Administrator / Medical Secretary / Receptionist (Patient services assistant)

Assistant Manager

Team Leader

SEN Placements Admissions Assistant

I want to receive the latest job alerts for line lead in hethersett, nfk

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