Customer service team lead Work, Jobs in Hexham, Nbl (with Salaries)

Cafe Team Leader
Tesco UK —Hexham
- £14.12 an hour
- Full-time
- Hospitality
- Customer service
- Café
3d
Business Development Team Manager
Sage —Newcastle upon Tyne
- Hybrid work
- Sales
- Presentation skills
- Communication skills
Café & Retail Team Leader
Northumberland Cheese Company —Newcastle upon Tyne
- From £13.21 an hour
- Weekend availability
- Hospitality
- Merchandising
- Administrative experience
- Free parking
- Store discount
Quick apply
11d
Team Leader
Benugo —Newcastle upon Tyne
- £14.25 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Office Administration Team Leader
Hay & Kilner —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health & wellbeing programme
- Life insurance
Quick apply
2d
Customer Experience Lead - Full time
Jewells —Newcastle upon Tyne
- Full-time
- Sales
- Customer service
- Paid training
- Employee discount
Team Leader
The Rank Group —Gateshead
- £13.60 an hour
- Hospitality
- Sick pay
Quick apply
Opticians Team Leader
Boots —Morpeth
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
12d
Counter Lead Kilian Paris & Frederic Malle Fenwick Newcastle - 37.5 Hrs, 5 Days
Estee Lauder —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
3d
Key Lead - Eldon Square, Hollister
AFH STORES UK LIMITED —Newcastle upon Tyne
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount

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Cafe Team Leader

Tesco UK -
Hexham

Apply Now

Job details

Full-time
£14.12 an hour
3 days ago

Qualifications

Hospitality
Customer service
Food safety
Communication skills

Full job description

About the role

We’re looking for a Team Leader to join one of our Cafés, where a friendly, fast-paced environment awaits. With a passion for providing excellent customer service, a proactive can-do attitude, and great collaboration skills, you’ll help keep everyday operations running smoothly.

You’ll get to flex, and build on, your skills and experience with a wide range of responsibilities. From supporting the Manager to meeting business and financial goals, to coaching, developing, and training team members, to leading by example with impeccable customer service.

All the while, we’ll support you with bag-loads of benefits, including flexible working options, development and training tailored to you, and tonnes of opportunities to progress. Plus, you’ll be part of an inclusive workplace where you can be your best, and most authentic, self.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for

Although specific responsibilities will depend on the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:

Making sure everything runs smoothly by maintaining operational and safety standards.
Ensuring all food safety and hygiene regulations are met and followed.
Leading by example by providing an excellent experience for customers.
Opening and closing the café and overseeing full operations in the Manager’s absence.
Recognising and celebrating team members for providing excellent service.
Learning our menu inside out and helping our team to do the same.
Boosting sales by making sure everyone’s in the right place at the right time.
Delivering Health & Safety and Food Safety training for team members.
Supporting the Café Manager with colleague coaching and development.
Seeking ways to constantly help improve our service for customers.
Promoting an inclusive environment where colleagues feel respected, valued, and safe.

You will need

You will need:

A background in hospitality, with Team/Shift Leader experience.
A passion for providing excellent customer service.
Health & Safety and Food Safety knowledge.

Personal

Effective communication skills.
Ability to multitask and adapt to changing priorities.
Confidence using your initiative to improve ways of working.

Whats in it for you?

Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to::

Get 10% off and 15% at pay day weekends; save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
Request flexible working from day one
Retirement savings plan
Life Assurance
Access to free wellbeing services with a range of resources to support your mind, body, and life
An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
Uniform provided and policies to support you for all of life’s moments, big and small
Holiday starting at 28 days (Including Bank Holidays)
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.

About Us

With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.

We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our Cafes, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you!

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Apply Now

Refine Your Search

customer service team lead jobs in hexham, nbl

Cafe Team Leader

Business Development Team Manager

Café & Retail Team Leader

Team Leader

Office Administration Team Leader

Customer Experience Lead - Full time

Team Leader

Opticians Team Leader

Counter Lead Kilian Paris & Frederic Malle Fenwick Newcastle - 37.5 Hrs, 5 Days

Key Lead - Eldon Square, Hollister

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