To business technical support Work, Jobs in Hexham, Nbl (with Salaries)

Customer Services Software Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
Sales Coordinator
Gilligan Engineering Services —Prudhoe
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Carbon Surveyor
NECRA C.I.C —Newcastle upon Tyne
- £32,000 - £56,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Travel
Quick apply
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
Facilities Compliance Officer
Forestry Commission —Hexham
- £33,854 a year
- Full-time
- Microsoft Office
- Supervising experience
- Presentation skills
Technical Support Engineer (Pre-sales & After-sales) – Battery Energy Storage Systems (BESS)
RelyEZ Energy Storage Cyprus Ltd —Newcastle upon Tyne
- £24,420.00 - £51,887.84 a year
- Full-time
- Spanish
- Schematics
- Engineering
- Flexitime
- Work from home
Quick apply
Electrical Contracts Manager (Renewables)
Thrift Energy —Newcastle upon Tyne
- £40,000 - £45,000 a year
- Full-time
- System design
- Analysis skills
- Project management
Quick apply
Data Analyst
Asprey Solutions —Morpeth
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- SQL
- Annual leave
Quick apply
Legionella Risk Assessor
SMS Environmental —Newcastle upon Tyne
- Up to £34,000 a year
- Overtime
- Bachelor's degree
- Travel
- Communication skills
- Employee discount
- Referral programme
Quick apply
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Ecologist - Biodiversity
Forestry Commission —Hexham
- £33,854 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Software Engineer
Edun ltd —Newcastle upon Tyne
- £40,000 - £52,000 a year
- Full-time
- Hybrid work
- SQL
- APIs
- Python
- Work from home
Quick apply
3d
Sales Assistant
Vendora Inc LTD —Newcastle upon Tyne
- £25,500 - £28,500 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
Platform Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- AWS
- Mentoring
Quick apply
IT Delivery - Web Developer - IT4
Parkdean Resorts —Newcastle upon Tyne
- £60,000 a year
- Azure
- JavaScript
- Resort
- Store discount
- Employee assistance programme
Quick apply
Trading Standards Officer
Gateshead Council —Gateshead
- £41,771 - £45,091 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Senior Software Engineer
OpenWorks Engineering —Prudhoe
- Full-time
- Computer Science
- DevOps
- Engineering
Quick apply
Forest Craftsperson
Forestry Commission —Falstone
- £26,959 a year
- Full-time
- Microsoft Office
- Presentation skills
- IT
23h
Field Operations Engineer - Middlesborough / Newcastle
Wifinity —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Driving
- Travel
- Annual leave
Quick apply
Junior IBMi Software Developer
Newcastle Building Society —Newcastle upon Tyne
- £34,703 a year
- Full-time
- Analysis skills
- No degree
- Software development
11d

I want to receive the latest job alerts for to business technical support in hexham, nbl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Software Engineer

OpenWorks Engineering -
Prudhoe

Quick apply

Job details

Full-time
From £35,000 a year

Benefits

Cycle to work scheme
Company pension
Private medical insurance
Car scheme

Qualifications

Computer Science
Engineering
C++
Physics
Computer networking
APIs
Linux
Communication skills
Debugging

Full job description

The Opportunity

We're looking for a Customer Services Software Engineer to help customers get the most from cutting-edge defence technology that protects the territory and airspace of NATO countries and their allies. This role is ideal for a software engineer who enjoys solving complex technical problems, working directly with customers and getting hands-on with existing codebases and live systems. You'll work closely with experienced engineering teams, develop deep knowledge of our products, and play a key role in supporting innovative surveillance, sensing and tracking technologies deployed around the world.

As a Customer Support Engineer, you'll be hands-on with debugging complex existing software systems, primarily in C++ and Linux environments and play a key role in customer success through troubleshooting with occasional international travel.

Security Vetting Information

OpenWorks Engineering operates within the defence sector. As part of our recruitment and onboarding processes, we collect information that may be required to support future security vetting and clearance requirements, should these become necessary during employment.

Who We Are

OpenWorks is a rapidly growing business operating globally with a passion for exceptional engineering and building on a legacy of defence innovation in the North East of England.

Our products provide ultra-high performance, real-time detection, tracking, identification and targeting of dynamic aerial threats. They have been deployed internationally to protect high profile military and civilian assets, and contribute towards the defeat of nuisance, misguided and maliciously deployed drones during operations.

We are very proud to have supported a wide range of law enforcement and military operators, protecting many of the most high profile sites and individuals around the world.

The amazing things we do are only possible because of a dedicated and passionate team.

Why You’ll Love Working With Us

Join a high-energy, collaborative team where great ideas thrive, challenges are embraced, and people genuinely love what they do.

Here’s what our benefits have to offer:

Rewarding Success - Competitive salary, starting from £35,000, plus a discretionary annual bonus of up to 25% of salary alongside a structured pay progression framework.

Enhanced Pension – Up to 8% employer-matched contributions to help you plan for the future.

More Time to Recharge – 25 days’ holiday plus public holidays, long-service rewards, and the option to buy up to 5 extra days.

Breakfast & Lunch on Us – Enjoy team breakfasts and freshly prepared lunches every day courtesy of Chef Mark and his team.

Health & Wellbeing – Private healthcare and life assurance for added peace of mind.

Sustainable Travel – Salary sacrifice schemes, including EV car and Cycle to Work options.

Team Socials – Regular events, from quiz nights and football to board games and more.

Learning & Growth – A culture that empowers you to challenge, grow and make an impact, plus a £250 annual learning budget to invest in the development that matters most to you.

Join a high-energy, collaborative team where great ideas thrive, challenges are embraced, and people genuinely love what they do.

What You'll Be Doing

Technical Support: Act as a primary technical contact for customers, troubleshooting and resolving complex software issues.
Customer Integration: Support customers during the integration of our product APIs into their own software environments.
Problem Investigation: Investigate and diagnose issues in real time, including through remote sessions and live operational environments.
Cross-Functional Collaboration: Work closely with the Core Software team and other internal teams to feedback issues and support ongoing product improvements.
Customer Guidance: Provide clear technical guidance and support throughout the customer integration journey.
Continuous Improvement: Contribute to the improvement of support processes and the overall customer experience.
International Travel: Undertake occasional overseas travel to support customers on-site when required.

What We're Looking For

Essential

Academic Background: A degree in Computer Science, Engineering, Physics or a related discipline
C++ Knowledge: Good working knowledge of C++.
Linux Experience: Experience working within Linux environments.
Software Debugging: Experience writing and debugging software, with the ability to work within existing codebases.
Networking Knowledge: Understanding of networking and communication protocols, with the ability to diagnose and resolve integration and connectivity issues.
Attention to Detail: Strong curiosity, creativity, and attention to detail.
Communication Skills: Clear and effective written and verbal communication skills.
Travel Flexibility: Willingness to travel overseas for short customer support trips.

Desirable

Product Improvement Mindset: Ability to identify opportunities for product and process improvements.
Troubleshooting Resilience: Persistence, patience, and resilience when working through complex technical and customer issues.

More About Us

Vision

Help protect the territory and airspace of NATO countries and their allies.

Mission

Be a world-leading provider of autonomous technology for Surveillance applications and Defence.

Values

Be a Good Egg: Earn respect, have mutual trust and be honest.

Do cool stuff: We develop cool tech with an awesome team, and we get stuff done.

Be empowered: We are autonomous, reliable and take personal responsibility.

We are one team: Look out for each other and the team.

Things go wrong: Fail fast, learn and move on.

Have fun: We’re doing amazing things with passionate people.

Quick apply

Refine Your Search

to business technical support jobs in hexham, nbl

Customer Services Software Engineer

Sales Coordinator

Carbon Surveyor

Applied AI Engineer – Prompting & Evaluation

Facilities Compliance Officer

Technical Support Engineer (Pre-sales & After-sales) – Battery Energy Storage Systems (BESS)

Electrical Contracts Manager (Renewables)

Data Analyst

Legionella Risk Assessor

Alarm Call Handler (Part-Time AM)

Ecologist - Biodiversity

Software Engineer

Sales Assistant

Platform Engineer

IT Delivery - Web Developer - IT4

Trading Standards Officer

Senior Software Engineer

Forest Craftsperson

Field Operations Engineer - Middlesborough / Newcastle

Junior IBMi Software Developer

I want to receive the latest job alerts for to business technical support in hexham, nbl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected