Manager, program management office Work, Jobs in Heybridge, Ess (with Salaries)

Customer Services Team Leader
Eastlight Community Homes —Braintree
- £38,333 a year
- Full-time
- Customer service
- Leadership
- Annual leave
11d
Operations Support Manager
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
5d
Business Development Manager
Flexiteek International Limited —Maldon
- From £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Life insurance
- Sick pay
Quick apply
5d
Infor M3 ERP Support Manager
Wilkin & Sons Ltd —Colchester
- £60,000 - £95,000 a year
- Full-time
- Hybrid work
- Travel
- In-person
- Free parking
- Store discount
Quick apply
6d
General Manager (Facilities Management)
Cygnet —Colchester
- £61,261 a year
- Full-time
- Management
- Employee discount
- Referral programme
4d
Marketing Manager
Camp Beaumont —Maldon
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Sales
- Social media management
- Employee discount
Head of Quality
Calm Futures —Witham
- £60,000 - £70,000 a year
- Full-time
- Bachelor's degree
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
Quality Systems Manager
TECNIQ —Witham North
- Up to £70,000 a year
- Full-time
- Engineering
- Continuous improvement
- Travel
- Free parking
- Life insurance
Quick apply
Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
3d
Head of People and Organisational Development
Farleigh Hospice —Chelmsford
- £50,762 - £59,772 a year
- Call to connect
- Human resources
- Hospice
- Leadership
2d
Operations Manager – The Dog Club Maldon
The Dog Club Essex —Maldon
- £13 - £15 an hour
- Full-time
- Management
- Customer service
- Supervising experience
- Employee discount
- Sick pay
Quick apply
5h
Head of Curriculum and Quality
Omnia Foundation —Rayleigh
- £39,175 - £50,557 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
13d
Customer Experience Optimisation Manager
AllClear Travel Insurance —Romford
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Serving
- Marketing
- Project management
- Employee discount
Quick apply
6d
Client Relationship Manager (Maternity Cover)
Source Facilties Maintenance Limited —Bishop's Stortford
- Up to £40,000 a year
- Temporary
- Hybrid work
- CRM software
- Maintenance
- Administrative experience
Quick apply
6d
Operations Manager
Popeyes UK —Chelmsford
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
13d
Data Protection Compliance Manager (Headquarters, Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £45,765 a year
- Full-time
- Microsoft Word
- Leadership
13d
Learning Support Team Leader
Anglia Ruskin University —Writtle
- £38,784 - £44,746 a year
- Full-time
- University
- Relocation assistance
6d
Local Business Manager - Chelmsford
Metro Bank PLC —Chelmsford
- Hybrid work
- Banking
9d
Head of Operations
Siemens Healthineers —Sudbury
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
4d
Customer Relations Manager
Beaumont Manor Care Home —Frinton-on-Sea
- Up to £45,000 a year
- Full-time
Quick apply

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Customer Services Team Leader

Eastlight Community Homes -
Braintree

Apply Now

Job details

Full-time
£38,333 a year
11 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Leadership

Full job description

The Role

We have a fantastic internal opportunity for a dedicated Team Leader to join our Customer Services Team on a permanent, full-time basis!

As a Customer Services Team Leader, you will support the Customer Services Advisors in delivering an outstanding service to our residents, ensuring effective communication with all customers queries. This is a great chance to highlight your ability to manage conflicting priorities and workloads in a fast-paced environment and develop your leadership skills.

In this role you will manage the team by conducting performance reviews, coaching, and training. You will handle escalated customer issues, monitor interactions for quality improvement, and collaborate with other departments to optimise processes. Your duties will also involve managing staffing levels during busy periods, promoting a customer-first mindset with an emphasis on first-time resolution, engaging customers through social media, identifying service improvement opportunities, and supporting frontline duties.

To succeed, you will need proven customer service experience as well as a keen interest in developing your leadership skills. Excellent communication, problem-solving, and decision-making abilities are essential, as is the capacity to handle complex customer issues and manage multiple priorities. You’ll also have experience using customer feedback to drive ongoing improvements.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

£38,333 per annum
Permanent contract, full-time 37 hours per week
Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
30 days annual leave plus bank holidays
Annual wellbeing grant of £200 per annum – Subject to eligibility
Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
A healthcare cash plan, life assurance
Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact [email protected]

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 25th June 2026 at 23:59

Interview Date: Interviews are expected to be held on 2nd or 3rd July 2026 in person at Braintree Hub.

Shortlisted applicants will be asked to complete an assessment prior/during their interview to help with the selection process.

Apply Now

Refine Your Search

manager, program management office jobs in heybridge, ess

Customer Services Team Leader

Operations Support Manager

Business Development Manager

Infor M3 ERP Support Manager

General Manager (Facilities Management)

Marketing Manager

Head of Quality

Quality Systems Manager

Operations Manager

Head of People and Organisational Development

Operations Manager – The Dog Club Maldon

Head of Curriculum and Quality

Customer Experience Optimisation Manager

Client Relationship Manager (Maternity Cover)

Operations Manager

Data Protection Compliance Manager (Headquarters, Chelmsford)

Learning Support Team Leader

Local Business Manager - Chelmsford

Head of Operations

Customer Relations Manager

I want to receive the latest job alerts for manager, program management office in heybridge, ess

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