Service desk support Work, Jobs in Heythrop, Oxf (with Salaries)

Treatment Care Coordinator/Compliance Lead
MILTON DENTALPRACTICE —Chipping Norton
- £32,000 - £33,500 a year
- Full-time
- Sales
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Quick apply
Veterinary Receptionist – Small Animal Department SA Department
Hook Norton Veterinary Group —Hook Norton
- £12.71 - £13.45 an hour
- Full-time
- Hospitality
- Computer literacy
- Front desk
- Free parking
- Employee assistance programme
Administrative Assistant (IT)
Alloyed —Oxford
- Customer service
- IT
- In-person
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
7d
Technical Support Analyst
hireful —Banbury
- £35,000 - £40,000 a year
- Full-time
- Work from home
Quick apply
14d
Resident Experience Advisor - Part Time
iQ Student Accomodation —Oxford
- £13,750 - £27,500 a year
- Part-time
- Hotel
- Front desk
- Annual leave
Warehouse Operative
Fluidra —Witney
- £27,101 a year
- Customer service
- Organisational skills
- Free parking
Quick apply
Receptionist - Soho Farmhouse
Soho House & Co. —Chipping Norton
- £15.50 an hour
- Front desk
- Training & development
- Leadership
- Employee discount
Quick apply
Telematics Service Desk Analyst
MSX International —Gaydon
- Up to £27,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Time management
- Annual leave
- Work from home
Quick apply
IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- SharePoint
- Communication skills
Night Porter/Receptionist
Burnside Hotel —Stratford-upon-Avon
- £12.71 - £13.00 an hour
- Full-time
- Organisational skills
- Front desk
- In-person
- Free parking
Quick apply
5d
Service Desk Analyst
Serco Plc —Swindon
- £28,330.74 a year
- Full-time
- Continuous improvement
- Computer skills
- Employee assistance programme
Desktop Support Technician Apprentice
Serco Plc —Swindon
- £24,809.56 a year
- Full-time
- Computer literacy
- Computer skills
- Employee assistance programme
Guest Service Agent - Soho Farmhouse
Soho House & Co. —Banbury
- £15.50 an hour
- Weekend availability
- Hotel
- Employee discount
Quick apply
IT Support Technician
University of Oxford —Oxford
- £32,108 - £405,114 a year
- Full-time
- Communication skills
14d
Night Supervisor
AccorHotel —Oxford
- £27 - £28 a year
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
Quick apply
Help Desk Operator
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- SharePoint
- Communication skills
2d
General Assistant
Elior UK —Oxford
- £14 an hour
- Monday to Friday
- Customer service
- Maintenance
- Cleaning
Quick apply
Cashier - Bicester (Part Time - 8 Hours)
Hugo Boss —Bicester
- 8 hour shift
- CRM software
- Customer service
- Cash handling
5d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
5d

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Treatment Care Coordinator/Compliance Lead

MILTON DENTALPRACTICE -
Chipping Norton

Quick apply

Job details

Full-time
£32,000 - £33,500 a year

Benefits

Free parking
Annual leave
Company pension
Employee discount

Qualifications

Care record keeping
Guest check-in and check-out
Dental assisting
Clinical record keeping
Dental experience
Sales
Dental receptionist
Patient appointment coordination
Internal quality management system auditing
Compliance audits
Patient service
Dental software
Organisational compliance experience
Compliance management
Quality assurance
Appointment booking and call handling
Continuous improvement
Care Quality Commission compliance oversight
Client services
Healthcare practice management
Clinical compliance monitoring
Organisational skills
Treatment planning
Care Quality Commission standards
Appointment scheduling
Patient record updating
Managing patient records
Internal quality assurance
Corporate regulatory compliance oversight
GDC

Full job description

About Us

Milton Dental Practice is a well-established dental practice based in the village of Milton under Wychwood, (12mins away from Chipping Norton) known for delivering high-quality patient care in a warm, professional environment. As we continue to grow, we're looking for a detail-oriented and personable professional to take on a hybrid role combining regulatory compliance and treatment coordination.

This is a fantastic opportunity for someone who enjoys variety, thrives on organisation, and wants to play a central role in both the smooth running of the practice and the patient journey.

The Role

As Treatment Coordinator /Compliance Lead , you'll be the backbone of our practice's regulatory standards while also guiding patients through their treatment journey from consultation to completion. You'll split your time between ensuring the practice meets CQC and GDC requirements, and being the friendly, knowledgeable point of contact for patients considering or undergoing treatment. This is a flexible, hands-on role — as a qualified dental nurse, you'll also be expected to step in chairside or on reception whenever the practice needs extra support.

Key Responsibilities

Treatment Coordination

Guide patients through proposed treatment plans, costs, and finance options
Act as the key liaison between clinicians and patients, ensuring clarity and confidence at every stage
Manage patient enquiries, consultations, and follow-ups for complex or high-value treatments
Support case acceptance through clear communication and excellent customer service
Coordinate appointment scheduling for multi-stage treatment plans
Maintain accurate patient records and treatment documentation in line with compliance standards

Clinical & Reception Support

Provide chairside dental nursing support as and when needed, in line with GDC scope of practice
Step in on reception to cover appointment bookings, patient check-in/check-out, and phone enquiries during busy periods, staff absence, or leave
Help ensure smooth day-to-day running of the practice by flexibly supporting both clinical and front-of-house team
Compliance
Maintain and update the practice's compliance with CQC (Care Quality Commission) standards and GDC (General Dental Council) requirements
Manage and update policies, protocols, and standard operating procedures (SOPs)
Oversee infection control audits, radiation protection (IRMER), and health & safety records
Maintain accurate staff training records, DBS checks, and CPD logs
Prepare the practice for CQC inspections and manage any resulting action plans
Ensure GDPR compliance and patient data handling standards are upheld
Liaise with external bodies (CQC, NHS England/ICB, indemnity providers) as required
Conduct internal audits and lead on continuous improvement initiatives

About You

Qualified dental nurse (GDC registered) with proven reception experience is essential — you'll be expected to support chairside and on the front desk when needed
Previous experience in a UK dental setting is essential
Prior experience in a compliance, quality assurance, or practice management role is highly desirable
Experience as a Treatment Coordinator or in a patient-facing sales/coordination role is a strong advantage
Sound understanding of CQC, GDC, IRMER, and GDPR requirements (or a strong willingness to learn quickly)
Exceptional organisational skills and meticulous attention to detail
Confident, warm communicator with excellent interpersonal skills
Comfortable working with dental software (e.g. SOE, Dentally, R4, or similar)
Self-motivated, proactive, and able to manage competing priorities

What We Offer

Competitive salary based on experience
Pension scheme
28 days annual leave entitlement
Ongoing training and CPD support
Supportive, friendly team environment

To apply

Please send your CV to [email protected].

Pay: £32,000.00-£33,500.00 per year

Benefits:

Company pension
Employee discount
Free parking

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in heythrop, oxf

Treatment Care Coordinator/Compliance Lead

Veterinary Receptionist – Small Animal Department SA Department

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Warehouse Operative

Receptionist - Soho Farmhouse

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IT Service Desk Apprentice

Night Porter/Receptionist

Service Desk Analyst

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Guest Service Agent - Soho Farmhouse

IT Support Technician

Night Supervisor

Help Desk Operator

General Assistant

Cashier - Bicester (Part Time - 8 Hours)

1st / 2nd Line IT Support Analyst

I want to receive the latest job alerts for service desk support in heythrop, oxf

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