Experience manager Work, Jobs in Heywood, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
Area Manager
Lidl —Rochdale
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
1d
Store Manager
Aldi —Heywood
- £52,910 - £69,000 a year
- Annual leave
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
Assistant Manager, Street Operations
Metropolitan Council —Heywood
- £89,232.00 - £144,830.40 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
- Employee assistance programme
- Life insurance
4d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £52,022 - £57,187 a year
- Full-time
- IT
- Sick pay
9d
Communications Manager
Outdo —Halifax
- £45,000 - £60,000 a year
- Part-time
- Hybrid work
- Bachelor's degree
- In-person
- Free parking
- Profit sharing
Quick apply
11d
Inventory & Supply Chain Manager
Ecoscape UK LTD —Heywood
- £45,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- Construction
- Free parking
Quick apply
1d
Sales - Sales Advisor - UK
New Look —Bury
- Part-time
- Microsoft Word
8d
TikTok Shop Manager
P.Louise —Stockport
- £40,000 - £45,000 a year
- Full-time
- Social media management
- In-person
- Communication skills
Quick apply
10d
General Manager - Live in
Castle —Castleton
- Up to £50,000 a year
- Full-time
- Hotel
- Annual leave
- Employee discount
Quick apply
Designated Safeguarding Lead Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £50,269 - £54,495 a year
- Full-time
- Supervising experience
- IT
- School
5d
General Manager, Bowland Beer Hall
James' Places —Clitheroe
- Up to £45,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
Quick apply
3d
Guest Experience Manager
Holiday lets —Prestwich
- £35,000 a year
- Part-time
- Hospitality
- Sales
- In-person
- Flexible schedule
Quick apply
5d
Event Marshals for Stockport 10k
RunThrough —Stockport
- £13 an hour
- Part-time
- Hospitality
- Management
- No experience needed
Quick apply
9d
Estate Agent
The Property Experts —High Peak
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Project Manager – CRF
Tameside Council —Tameside
- £46,142 - £48,226 a year
- Call to connect
- English
- Communication skills
Internal Communications Manager
Wingstop - Senior Operations —Preston
- Up to £50,000 a year
- Full-time
- Annual leave
- Work from home
Quick apply
Team Operations Manager
TLT —Manchester
- Full-time
- Hybrid work
- Team management
- Leadership
Meeting & Event Operations Manager
Village Hotels - Cheadle —Cheadle
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

experience manager jobs in heywood, gtm

Helpdesk Manager

Area Manager

Store Manager

General Manager – Heywood

Assistant Manager, Street Operations

Jigsaw Homes Group Limited

Communications Manager

Inventory & Supply Chain Manager

Sales - Sales Advisor - UK

TikTok Shop Manager

General Manager - Live in

Designated Safeguarding Lead Manager

General Manager, Bowland Beer Hall

Guest Experience Manager

Event Marshals for Stockport 10k

Estate Agent

Project Manager – CRF

Internal Communications Manager

Team Operations Manager

Meeting & Event Operations Manager

I want to receive the latest job alerts for experience manager in heywood, gtm

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