Line lead Work, Jobs in Heywood, Gtm (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Customer Service Officer
HARTMANN —Heywood
- Part-time
- Microsoft Excel
- Sales
- Customer service
Retail Shift Lead
Company Shop Group —Middleton
- £14,250 a year
- Part-time
- Customer service
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
Delivery Lead
Bupa —Salford
- £56,000 - £66,000 a year
- Full-time
- IT
- Employee discount
- Gym membership
Quick apply
Head of Estates
Swanton Care and Community —Farnworth
- £60,000 a year
- Management
- Maintenance
- Organisational skills
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
Alternative provision lead
Dale Futures —Rochdale
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
Quick apply
Retail Store Manager
The Works —Rochdale
- Retail management
- Leadership
- Employee assistance programme
- Employee discount
Anti-Social Behaviour & Enforcement Manager
Bury Council —Bury
- £48,226 - £49,282 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
4d
Business Support Administrator
Sterling Property Co —Bury
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Lead Developer
Clear Business —Sale
- £57,920 - £72,400 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Free parking
- Annual leave
Quick apply
Senior Project Manager
M Group —Rochdale
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
Service Manager
Regenda Group —Rochdale
- £39,822 a year
- Full-time
- No degree
- Annual leave
- Employee assistance programme
3d
Compliance & IMS Lead
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- No degree
- Free parking
- Work from home
Quick apply
Bench General Manager
Five Guys UK —Manchester
- From £40,970 a year
- Customer service
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Customer Service Manager
Elis —Chorley
- Up to £50,000 a year
- Call to connect
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
12d
Readiness Lead - TdF Grand Depart 2027
Strategy & Operations —Manchester
- £48,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Communication skills
10d
Procurement - Technology Lead
JDSPORTS —Bury
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
Quick apply
Data Protection and Compliance Manager
RRG Group —Salford
- £23,322.00 - £31,995.60 a year
- Part-time
- Management
- Supervising experience
- Travel
- Employee discount
Quick apply
External Sales Representative (Contractors)
U Value Insulation —Heywood
- Full-time
- Remote
- Sales
- Communication skills
- Negotiation
- Employee assistance programme
- Referral programme
Quick apply

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line lead jobs near heywood, gtm

Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

Refine Your Search

line lead jobs in heywood, gtm

Major Incident Management Lead

Customer Service Officer

Retail Shift Lead

Delivery Lead

Head of Estates

General Manager – Heywood

Alternative provision lead

Retail Store Manager

Anti-Social Behaviour & Enforcement Manager

Business Support Administrator

Lead Developer

Senior Project Manager

Service Manager

Compliance & IMS Lead

Bench General Manager

Customer Service Manager

Readiness Lead - TdF Grand Depart 2027

Procurement - Technology Lead

Data Protection and Compliance Manager

External Sales Representative (Contractors)

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