Planning engineer Work, Jobs in Heywood, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
Innovation Engineer
James Walker Group —Bingley
- Full-time
- Doctoral degree
- Engineering
- Master's degree
- Free parking
Quick apply
9d
Planning Engineer
Surface Technology International —Poynton
- Full-time
- Employee discount
Quick apply
Technical Manager
ABCA Group Ltd —Oldham
- Up to £42,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
Internal Communications Manager
BAM UK & Ireland —Salford
Communications Lead - European Environmental Projects
Countryscape —Manchester
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Bachelor's degree
- Work from home
Quick apply
4d
Trainee Field Engineer - Radio
Avoira Limited —Bury
- £26,228 - £28,000 a year
- Full-time
- Driving
- Organisational skills
- IT
Quick apply
Project Planner
Rolls-Royce SMR —Manchester
- £50,600 - £66,465 a year
- Full-time
- Hybrid work
Junior Hardware Engineer
Unipart —Stockport
- £34,000 a year
- Computer literacy
- Computer skills
- Communication skills
Quick apply
11d
Planning Co-ordinator
Homelife Stairlifts Limited —Bingley
- £28,000 - £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Life insurance
Quick apply
5d
Trainee Commissioning Engineer
Power Engineering Consultants —Alderley Edge
- Engineering
- Master's degree
- Hotel
- Relocation assistance
- Sick pay
Junior Systems Engineer
ENWL —Blackburn
- £33,775.20 - £39,819.24 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
9d
Project Engineer
Pursuit Aerospace —Burnley
- Full-time
- Analysis skills
Quick apply
Overhaul Engineer
CAF Rail UK —Manchester
- £62,500 - £67,500 a year
- Engineering
- Annual leave
Senior Project Manager
M Group —Rochdale
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
Repairs Scheduler / Maintenance Administrator
VSPG Housing —Manchester
- Up to £28,500 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
3d
Project Engineer
M Group —Manchester
- Microsoft Office
- Annual leave
- Employee assistance programme
1d
Junior Project Manager
Mark43 —Manchester
- Hybrid work
- PMP
- Analysis skills
- Project management
Quick apply
3d
Field / Desk Hybrid Engineer - North West
Davies —Preston
- Full-time
- Remote
- Continuous improvement
- Employee assistance programme
- Employee discount
Project Engineer
Essity —Trafford
- Full-time
- AutoCAD
- Civil engineering
- Engineering

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

planning engineer jobs in heywood, gtm

Helpdesk Manager

Innovation Engineer

Planning Engineer

Technical Manager

Internal Communications Manager

Communications Lead - European Environmental Projects

Trainee Field Engineer - Radio

Project Planner

Junior Hardware Engineer

Planning Co-ordinator

Trainee Commissioning Engineer

Junior Systems Engineer

Project Engineer

Overhaul Engineer

Senior Project Manager

Repairs Scheduler / Maintenance Administrator

Project Engineer

Junior Project Manager

Field / Desk Hybrid Engineer - North West

Project Engineer

I want to receive the latest job alerts for planning engineer in heywood, gtm

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