Process manager Work, Jobs in Heywood, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
Area Manager
Lidl —Rochdale
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
2d
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
Inventory & Supply Chain Manager
Ecoscape UK LTD —Heywood
- £45,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- Construction
- Free parking
Quick apply
2d
Assistant Manager, Street Operations
Metropolitan Council —Heywood
- £89,232.00 - £144,830.40 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
- Employee assistance programme
- Life insurance
5d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £52,022 - £57,187 a year
- Full-time
- IT
- Sick pay
10d
Store Manager
B&Q —Nelson
- £54,400 - £68,100 a year
- Part-time
- Annual leave
- Employee assistance programme
11d
Designated Safeguarding Lead Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £50,269 - £54,495 a year
- Full-time
- Supervising experience
- IT
- School
6d
Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
2d
Internal Communications Manager
Wingstop - Senior Operations —Preston
- Up to £50,000 a year
- Full-time
- Annual leave
- Work from home
Quick apply
Team Operations Manager
TLT —Manchester
- Full-time
- Hybrid work
- Team management
- Leadership
Internal Service Desk Manager
Advania UK —Manchester
- £44,000 - £48,000 a year
- Hybrid work
- Azure
- Maintenance
- Team management
Team Leader
Locala Health and Wellbeing —Cleckheaton
- £49,387 - £56,515 a year
- Leadership
- Communication skills
- Referral programme
11d
Senior Product Manager - CRM - SaaS
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
4d
People Operations Manager
OrderYOYO —Manchester
- Up to £50,000 a year
- Analysis skills
- Human resources
Quick apply
4d
NMGH New Hospital Programme Officer
Manchester University NHS Foundation Trust —Manchester
- £57,528 - £64,750 a year
- Full-time
- University
- Driving
- AI
11d
Technical Manager
ABCA Group Ltd —Oldham
- Up to £42,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
Operations Manager
Outerform Fabrications LTD —Bolton
- £50,000 - £60,000 a year
- Full-time
- Management
- ERP systems
- Continuous improvement
Quick apply
12d
Culture, Inclusion & Engagement Manager
Albert Kennedy Trust —Manchester
- £39,675 a year
- Full-time
13d
Senior Manager Operations
FedEx EU —Manchester Airport
- Full-time
- Continuous improvement
- Communication skills
6d

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

process manager jobs in heywood, gtm

Helpdesk Manager

Area Manager

General Manager – Heywood

Inventory & Supply Chain Manager

Assistant Manager, Street Operations

Jigsaw Homes Group Limited

Store Manager

Designated Safeguarding Lead Manager

Service Manager

Internal Communications Manager

Team Operations Manager

Internal Service Desk Manager

Team Leader

Senior Product Manager - CRM - SaaS

People Operations Manager

NMGH New Hospital Programme Officer

Technical Manager

Operations Manager

Culture, Inclusion & Engagement Manager

Senior Manager Operations

I want to receive the latest job alerts for process manager in heywood, gtm

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