Customer service coordinator Work, Jobs in High Wycombe, Bkm (with Salaries)

Senior Digital Trading Coordinator
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Merchandising
- Employee discount
Quick apply
Press & Events Co-ordinator
BCA Logistics —Uxbridge
- £35,000 - £40,000 a year
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Employee assistance programme
Quick apply
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Referral programme
Quick apply
Sales Coordinator
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Sales
- Customer service
- ERP systems
- Health & wellbeing programme
- Life insurance
Quick apply
10d
Support Coordinator (Customer Service)
IBSA Pharma Ltd —Watford
- £24,500 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Sick pay
Quick apply
5d
Customer Service Coordinator
GE HEALTHCARE —Chalfont Saint Giles
- Microsoft Outlook
- Customer service
- English
6d
Grounds Helpdesk Coordinator
Smarter Services Ltd —Sunbury
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Contracts
Quick apply
5d
Customer Service & Account Coordinator
TVSS Ltd —Abingdon
- £28,000 - £33,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Free parking
Quick apply
4d
Customer Support Specialist / Planning Co-ordinator
Talboys Utility Services (Oxford), (TUSO) —Oxford
- £25,000 - £28,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- IT
- Store discount
- Employee discount
Quick apply
1h
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
Quick apply
12d
Customer Service Co-ordinator FTC
VCT Europe —Oxford
- £30,000 - £33,000 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexitime
Quick apply
12d
Sales Coordinator
SIG Plc —Wokingham
- Customer service
- IT
- Employee discount
- Life insurance
Sales and Marketing Coordinator - Furniture Showroom
Cadira —Camberley
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
10d
Ecommerce Coordinator
RIXO —London
- Hybrid work
- Annual leave
- Employee discount
Logistics Coordinator
Lutron Electronics Co., Inc —Dunstable
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
9d
Customer Returns Coordinator
Motion Applied —Camberley
- Hybrid work
- Microsoft Excel
- Organisational skills
- IT
- Annual leave
Quick apply
Sales Coordinator
Viasat —Farnborough
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Administrative & Community Support Coordinator
Crossroads Care Slough —Slough
- £27,250 - £29,250 a year
- Weekend availability
- Serving
- Customer service
- Microsoft Office
- Free parking
Quick apply
12d
Digital Designer & Ecommerce Co-ordinator
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Sales
- Employee discount
Quick apply
Operations Coordinator
PHSGroup —Middlesex
- £28,253 a year
- Monday to Friday
- Customer service
- Salesforce
- Communication skills
- Employee discount

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customer service coordinator jobs near high wycombe, bkm

Senior Digital Trading Coordinator

Mint Velvet -
High Wycombe

Quick apply

Job details

Full-time

Benefits

Season ticket loan
Private medical insurance
Employee discount

Qualifications

Merchandising

Full job description

Description

Hybrid working, 2-3 days per week in office

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

As collaborative creatives, we take untold pride in our work, designing with heart and soul. We want to be a force for good and are committed to becoming a more circular and responsible business, from the fabrics we choose to our considered processes. We are an agile and growing business, and we work hard to create an environment which allows for growth and progression, balanced with the support and flexibility needed to meet the challenge of a high-performance culture.

Our leadership teams and founders sit amongst the teams and encourage a culture of balance and passion. MV is a very special place, and our values are anchored by three main pillars: people, planet, and community.

Our Values:

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

In this exciting role, you will assist in the trading of our MV.com website to deliver the budgeted growth plans both in the UK and internationally. You’ll use data and analytics to gain actionable insight to deliver the optimum customer journey through the conversion funnel, helping to shape the trading activity of the future online strategy. You will be pivotal to ensuring the MV.com website is optimised to its finest and that the brand is always presented consistently.

The Role

Support the development and execution of the Mint Velvet digital strategy, focusing on conversion, UPT and AOV initiatives to drive overall growth
Analyse and report on weekly trade and monthly performance. Confidently present trade insights to the wider team, including senior management
Always curious to build a greater understanding of our customer through consistent use of analytics tools (GA4, Content Square). Proactively identify opportunities to reduce friction in the customer journey
Continuously optimise product findability, navigation, category and product pages to improve the customer experience and drive conversion
Oversee online merchandising to ensure strong day‑to‑day trading across categories, optimising site merchandising and the customer journey
Collaborate with our marketing and merchandising teams to support and execute online campaigns. Able to balance trade and brand priorities. Provide key insights to help shape the marketing calendar
Support the Senior Digital Trading Manager with managing the AB testing roadmap
Own warehouse forecasting for orders and units by market, partnering closely with warehouse and logistics teams to ensure accurate staffing levels and adherence to customer SLAs
Manage the Digital Trading Assistants and work with them to optimise the website and ensure the critical path is met for the delivery of product launches and campaigns
Manage the launch of promotions and Sale events on MV.com, collaborative working with both internal MV teams and external partners to ensure smooth execution of key trade activities
Undertake regular competitor analysis and stay up to date on digital trends and best practices - using your findings to highlight and act on any ideas, opportunities or concerns back in the Digital Trading team

What You'll Have

You have experience of working within a Digital Trading team and are looking for a new opportunity to broaden your experience
You’re highly commercial - numerate and data-driven balanced with a keen interest in fashion
You can communicate effectively with people at all levels, from Directors to peers, communicating your ideas and suggestions clearly, positively and convincingly
You are confident to admit if you don’t know something and able to seek advice from others
You are a great communicator, using strong questioning and listening skills to ensure you have shared understanding before leaving any discussion/meeting
You’re brilliantly organised with the ability to prioritise your workload in order to get the job done to the highest standards
You focus on solutions not problems, showing an ability to make key decisions within a framework
You’re a self-starter and excited to learn
You’re a great colleague and mentor to those you work with, able to influence others when needed
If you have experience with GA and Content Square that is a bonus, but not essential

You'll Be Rewarded With

Competitive starting salary and great career prospects in a fast paced and growing business
25 days holiday plus bank holidays
Company-funded private health insurance
Discretionary bonus scheme
50% staff discount
Interest-free Season ticket loan
Bespoke induction support and ongoing development to help you thrive in your new role
Summer hours- 3pm finishes every Friday throughout June, July & August
A welcoming and inspiring work-environment - social activities, an early finish on pay day and more

#INDHP

About Mint Velvet

Quick apply

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customer service coordinator jobs in high wycombe, bkm

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