Customer experience verifications Work, Jobs in Highbridge, Som (with Salaries)

Project Team Administrator
Enable Promotional Marketing —Weston-super-Mare
- £21,606 a year
- Part-time
- CRM software
- Organisational skills
- In-person
- Free parking
Quick apply
Part-Time Weigh Scale & SCO Till Support Engineer
FLYING COLOURS CONSULTANCY LIMITED —Cardiff
- £102 - £110 a day
- Temporary
- Computer literacy
- POS
- In-person
Quick apply
21h
CCTV Control Room Operator (Nights)
iFacility —Shepton Mallet
- £13.24 an hour
- Overtime
- Computer literacy
- Computer skills
- In-person
- Free parking
- Paid training
Quick apply
3d
Marketplace Assistant
IVC —Bristol
- £26,992 a year
- Hybrid work
- Analysis skills
- Data entry
- Communication skills
- Employee discount
13d
Operations Associate
Gopuff —Cardiff
- Part-time
- Google Suite
- Computer literacy
- Warehouse experience
- Annual leave
Quick apply
Lettings Adviser
LiveWest —Weston-super-Mare
- £31,900 - £33,000 a year
- Hybrid work
- Organisational skills
- Annual leave
- Employee discount
7d
Administrative Assistant
RELX —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Employee assistance programme
- Employee discount
Administrative Assistant
LexisNexis Risk Solutions —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Employee assistance programme
- Employee discount
Veterinary Receptionist
IVC —Yeovil
- £24,719.76 a year
- Front desk
- Communication skills
- Annual leave
- Employee discount
5d
Food Safety, Compliance and Training Manager
The FoodworksSW —Weston-super-Mare
- £36,000 - £45,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- In-person
- Free parking
- Employee discount
Quick apply
3d
Sales Associate (Enterprise)
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Veterinary Receptionist (Part-Time/FTC)
IVC —Portishead
- Up to £15,916.99 a year
- Part-time
- Front desk
- Cleaning
- Communication skills
- Annual leave
- Employee discount
10d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
Regenerative Farming Data & Analytics Manager
YeoValley —Blagdon
- £50,000 a year
- Presentation skills
- Free parking
Quick apply
Warehouse Operative
IVC —Bristol
- £26,603 a year
- Weekend availability
- Microsoft Word
- Warehouse experience
- Free parking
- Annual leave
Credit Controller - Central Collections & Support Team
IVC —Bristol
- Hybrid work
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Head of Logistics - Pet Drugs Online
IVC —Bristol
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Continuous improvement
- Recruiting
- SharePoint
- Employee discount
Sales Assistant 32hrs - Bristol
Jimmy Fairly —Bristol
- £26,500 a year
- Part-time
- Inventory control
- Sales
- Customer service
- Employee discount
Quick apply
14d
Quality Control Manager
Thatchers Cider Company —Winscombe
- Laboratory experience
- Continuous improvement
- Quality control
15h

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Project Team Administrator

Enable Promotional Marketing
Weston-super-Mare

Quick apply

Job details

Permanent | Part-time
£21,606 a year

Benefits

Free parking
Casual dress
Company pension
Company events
Transport links
On-site parking

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Stakeholder liaison
Administrative support experience
ERP software
Case record updates
Internal department liaison
MRP
Organisational skills
Customer support
Customer interaction
Multidisciplinary collaboration

Full job description

Overview

We are seeking a department administrator to support our fast‑paced, deadline‑driven Project Delivery Team with a wide range of administrative and support functions. This role ensures the team can focus on the delivery of critical projects whilst any incoming calls, admin-based requests and day-to-day routines are taken care of.

This role offers an outstanding opportunity for a driven professional to contribute to our ongoing growth, strengthen customer satisfaction, and accelerate our commitment to continuous improvement.

Key Responsibilities

Manage all winner communications, including handling inbound winner calls.
Providing a high standard of customer service throughout the prize fulfilment journey.
Prepare, dispatch and track winner verification packs, ensuring all documentation is accurate.
Receive and review completed winner packs, verifying supporting documentation and confirming eligibility in accordance with promotional terms and compliance requirements.
Act as the primary point of contact for all consumer service enquiries, resolving queries efficiently while maintaining a positive customer experience.
Investigate and resolve consumer issues by collaborating closely with internal teams, including Data and Project Management, to ensure timely and accurate resolutions.
Work with internal systems to manage consumer records, update case information and maintain accurate audit trails.
Prioritise and manage time-sensitive consumer and winner enquiries.
Identify recurring consumer issues and escalate trends or system improvements to the relevant teams to enhance customer experience and operational efficiency.
Ensure all consumer interactions and winner verification processes comply with promotional terms and conditions, data protection requirements and company procedures.
Support the successful delivery of promotional campaigns by maintaining accurate records, monitoring outstanding cases and providing regular progress updates to internal and external teams.
You will collate and distribute data in line with client requirements.

Skills & Experience

You must have a minimum of 3 years proven experience in administrative role.
Previous experience working in a fast-paced commercial business is essential.
You must be confident and have experience in dealing with clients directly by phone and virtually.
You must have the ability to quickly understand any given challenges and prioritise tasks effectively.
You will have worked in a collaborative environment and enjoy working closely with colleagues and communicate effectively at all levels.
You must be IT literate with previous experience using Microsoft Office and CRM or ERP/MRP systems.

Personal Attributes

Strong organisational skills and ability to manage multiple priorities.
Proactive, solutions‑focused, and decisive under pressure.
Confident communicator able to build strong relationships with customers and key stakeholders.
Methodical, detail‑driven, and committed to quality.

The Package

Hours of Work: 9am - 3pm Weekdays

Competitive salary
Minimum 25 Days Holiday
Generous Pension
Casual dress
Company events
Free on-site parking
Easy transport links

Pay: £21,606.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience verifications jobs in highbridge, som

Project Team Administrator

Part-Time Weigh Scale & SCO Till Support Engineer

CCTV Control Room Operator (Nights)

Marketplace Assistant

Operations Associate

Lettings Adviser

Administrative Assistant

Administrative Assistant

Veterinary Receptionist

Food Safety, Compliance and Training Manager

Sales Associate (Enterprise)

Veterinary Receptionist (Part-Time/FTC)

Senior Service Desk Analyst

Regenerative Farming Data & Analytics Manager

Warehouse Operative

Credit Controller - Central Collections & Support Team

Head of Logistics - Pet Drugs Online

Service Desk Team Leader

Sales Assistant 32hrs - Bristol

Quality Control Manager

I want to receive the latest job alerts for customer experience verifications in highbridge, som

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