Helpdesk manager Work, Jobs in Highbury, Gtl (with Salaries)

IT Helpdesk Officer
Southbank Centre —London
- £32,000 - £36,700 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Annual leave
- Employee discount
3d
Helpdesk Manager
SSP —London
- Customer service
- Food service
- Employee discount
Quick apply
2d
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Receptionist
CBRE —London
- Full-time
- Customer service
- Microsoft Office
- Communication skills
4d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
Guest Services Manager
Rapport —London
- £53,000 - £55,000 a year
- Full-time
- Hospitality
- Employee assistance programme
11d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Communication and Information Systems Desk Officer (CIS DO)
The Council of Reserve Forces' and Cadets' Association —London
- £30,740 a year
- Full-time
- Travel
- Organisational skills
- IT
Quick apply
12d
IT Support Specialist - London
Legora —London
- Full-time
11d
Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
10d
Senior Occupier Facilities Manager - Margaret St, London
Savills Management Resources —London
- Mentoring
3d
Senior Manager of End User Experience
Tripledot Studios —London
- Hybrid work
- Administrative experience
- IT
- In-person
- Annual leave
- Work from home
11d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Corporate Receptionist
NAB-Jones Lang LaSalle Services —London
- Full-time
- Customer service
- Computer literacy
- Hotel
Quick apply
2d
Business Support Assistant/IT Assistant
mgr —St Johns Wood
- From £28,000 a year
- Full-time
- Accounting
- SharePoint
- IT
Quick apply
3d
Operations Duty Manager
NAA-Jones Lang LaSalle Resources —London
- Part-time
- In-person
Quick apply
14d
Facilities Operations Senior Specialist
Vertex Pharmaceuticals —Paddington
- Full-time
- Travel
- Organisational skills
- In-person
IT Support Analyst
Abound —London
- £40,000 - £50,000 a year
- Full-time
- Scripting
- Computer networking
- Communication skills
- Gym membership

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IT Helpdesk Officer

Southbank Centre -
London

Apply Now

Job details

Permanent | Full-time
£32,000 - £36,700 a year
3 days ago

Benefits

Annual leave
Company pension
Employee discount
Sick pay
Free fitness classes

Qualifications

Operating systems
Analysis skills
Organisational skills
IT
Communication skills

Full job description

Description

We are currently looking for a IT Helpdesk Officer to join our Information Technology team on a full time permanent contract.

The successful candidate will join a small but essential team that provides support to the Southbank centre IT Users covering all areas of IT. The Helpdesk is an essential part of the Operations team.

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please paste the following URL into your browser to find the original advert: careers.southbankcentre.co.uk

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

Key Responsibilities

Experience of working well in a team on an IT ServiceDesk or Desktop support team.
The ability to successfully manage their own IT tickets in their queue with minimal supervision.
To be responsible on keeping all users up to date with any issues that they are dealing with and to collaborate well with their team and others alike.
Assist with the maintenance, support, administration and upgrading of existing IT business systems as requested and approved by the IT Helpdesk Manager.
Help maintain the asset register of SC’s IT assets throughout their life cycle from acquisition to disposal.

Skills & Experience

Demonstrable organisational skills with the ability to work calmly under pressure, multitask and prioritise.
Demonstrable written and verbal communication skills, including the ability to explain technical information clearly.
Demonstrable analytical and troubleshooting skills showcasing their ability to support real time fixes.
Flexible and helpful attitude. In particular, the ability to empathise with IT Helpdesk customers and respond sensitively to their problems, requests, and complaints.
Proficient IT skills, including knowledge of current desktop operating systems and Microsoft / Google productivity tools.

Benefits

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:

A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
28 days annual leave, plus bank holidays
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga

About Southbank Centre

We’re the UK’s largest centre for the arts, and a charity that is proud to bring millions of people together on London’s South Bank. Our mission is to make a difference to the lives of artists, audiences and communities through the variety of our programming and spaces. We look after an 11-acre site, which includes the Royal Festival Hall, the Queen Elizabeth Hall, the Purcell Room, and the Hayward Gallery.

If this role appeals to you, and you want to work with us to make the Southbank Centre the world’s most exciting centre for the arts, we would love to hear from you. We know that experience can look different for everyone, and encourage you to share your relevant skills with us whether they are from within the Arts or gained in other sectors.

Apply Now

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IT Helpdesk Officer