it support specialist Work, Jobs in highgate, gtl (with Salaries)

IT Support Specialist
Flicknmix Ltd —London
- £28,000 - £33,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
2d
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
IT Support Specialist I
Market News —London
- £31,000 - £36,000 a year
- Full-time
- Microsoft Access
- Azure
- Software troubleshooting
- Annual leave
- Employee assistance programme
Quick apply
10d
IT Support Analyst
Artfarm London —London
- £45,000 a year
- Full-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
4d
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
2d
IT Support Officer
Northchild Education (UK) Ltd —London
- £31,000 - £40,000 a year
- Weekend availability
- Azure
- Computer Science
- University
Quick apply
5d
Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000
Ada Meher —Mayfair
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Flexible schedule
Quick apply
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
2d
Onsite IT Support Analyst
Tetra Tech —London
- Travel
- In-person
- Communication skills
3d
IT Support Analyst
Onmo —London
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
IT Support Technician
Elevate Technology Group —London
- £28,000 - £32,000 a year
- Azure
- Microsoft Outlook
- SharePoint
IT Operations & Support, EMEA/UK
Postman —London
- £50,000 - £70,000 a year
- Remote
- APIs
- IT
- In-person
- Flexible schedule
Junior IT Support Technician
SBITSL —London
- £26,500 a year
- Full-time
- Customer service
- English
- Analysis skills
Quick apply
8d
1st Line IT Support Analyst
DMS —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
IT Service Desk Administrator
Parkinson's UK —London
- £28,949.13 a year
- Full-time
- Customer service
- Organisational skills
5d
Computer Technician
Tech Link —London
- £40 an hour
- Temporary
- Hybrid work
- Software troubleshooting
- Customer service
- Travel
Quick apply
IT Coordinator, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Software troubleshooting
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
6d
1st Line IT Support Engineer
Cardonet —London
- Monday to Friday
- Customer service
- SharePoint
- Communication skills
- Referral programme
Local IT Support Technician
Fieldfisher —London
- Full-time
- IT
- In-person
- Communication skills
2nd Line IT Support Specialist
Industrious —London
- £40,000 - £50,000 a year
- Full-time
- Travel
- Computer networking
- Communication skills
Quick apply

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IT Support Specialist

Flicknmix Ltd
London

Quick apply

Job details

Permanent | Full-time
£28,000 - £33,000 a year
2 days ago

Qualifications

Jira
Google Docs
Operating systems
Mobile device management
Communication skills
Intune

Full job description

Role Overview

We are seeking a proactive, London-based IT Support Specialist to join our growing team. You will be the go-to technical expert for local and remote employees, ensuring smooth day-to-day operations. This role is highly hands-on, blending traditional service desk troubleshooting with modern MDM management, physical office workspace setups, and the architecture/optimisation of our IT ticketing infrastructure.

Key Duties & Responsibilities

1.⁠ ⁠Daily IT Support & On/Offboarding

⁠ ⁠Daily Helpdesk: Serving as the friendly, go-to person for all daily staff tech issues (Wi-Fi drops, password resets, printer issues, access to files).

⁠ ⁠New Starter Onboarding: Managing the end-to-end tech setup for new hires.

⁠ ⁠Offboarding: Offboarding leaving staff by revoking app access, collecting their hardware, and securely wiping devices for reuse.

⁠ ⁠Account Management: Creating and managing user accounts in Google Workspace or Microsoft 365, Slack, and Adobe.

2.⁠ ⁠Ticket System Setup & Management

⁠ ⁠Setup: Setting up and managing a lightweight, easy-to-use ticketing tool (like Jira Product Discovery, Zendesk, or Freshdesk) so our 30 team members can easily report issues.

⁠ ⁠Basic Automation: Setting up simple rules (e.g., alerts when someone submits an "Urgent" request, like a broken laptop).

⁠ ⁠Short Guides (How-Tos): Writing brief, jargon-free guides for the team (e.g., "How to connect to the office printer" or "How to use the meeting room TV").

3.⁠ ⁠MDM Management (Mobile Device Management)

⁠ ⁠Device Control: Using a basic MDM tool (like ManageEngine, Microsoft Intune, Jamf, or Kandji) to push out company software and security settings to all devices.

⁠ ⁠Security & Updates: Ensuring all staff laptops are encrypted and automatically installing critical system updates so our data stays safe.

⁠ ⁠Asset Tracking: Keeping a simple log of who has what laptop, monitor, and phone.

4.⁠ ⁠Office Setup & Workplace Technology

⁠ ⁠Desk & Desk Infrastructure: Assembling, cable-managing, and maintaining physical desk setups.

⁠ ⁠Meeting Room Tech: Making sure our meeting rooms and video screens (Zoom/Teams) work perfectly.

⁠ ⁠Office Internet: Checking that the office Wi-Fi is fast and reliable, and troubleshooting with the internet provider if it goes down.

⁠ ⁠Server & Network Setup: Configuring and maintaining our small, physical on-site tech closet.

Requirements & Qualifications

Technical Skills

⁠ ⁠Operating Systems: Comfortable managing both Apple MacBooks and Windows laptops.

⁠ ⁠Cloud Tools: Experience administering Google Workspace (Docs/Gmail) or Microsoft 365, plus Slack.

⁠ ⁠MDM & Tickets: Experience using any standard MDM software and a basic ticketing system.

⁠ ⁠Hardware Savvy: Happy working with physical hardware, from plugging in office routers to mounting monitor arms.

Soft Skills & Location Requirements

⁠ ⁠Friendly & Patient: Great communication skills—no tech-snobbery. You enjoy helping people solve their tech headaches.

⁠ ⁠Self-Starter: You need to be comfortable managing your own time and prioritising tasks.

⁠ ⁠London-Based: Able to work from our central London offices and occasionally travel between them to handle physical hardware and desk setups.

Pay: £28,000.00-£33,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it support specialist jobs in highgate, gtl

IT Support Specialist

Technical Support Specialist

IT Support Specialist I

IT Support Analyst

IT Support Assistant

IT Support Officer

Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000

Support Analyst

Onsite IT Support Analyst

IT Support Analyst

IT Support Technician

IT Operations & Support, EMEA/UK

Junior IT Support Technician

1st Line IT Support Analyst

IT Service Desk Administrator

Computer Technician

IT Coordinator, Pre-Opening - The St. Regis London

1st Line IT Support Engineer

Local IT Support Technician

2nd Line IT Support Specialist

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