About Flight Centre Travel Group
Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we’re a great place to work, we have the proof to back it up. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.
About the role
We’re looking for an exceptional Head of PMO, EMEA to lead and elevate our project delivery capability across the region. This is a high-impact leadership role where you’ll shape how our portfolio is governed, prioritised, and delivered.
You’ll own the EMEA project portfolio, oversee regional and global programme delivery, and lead a high-performing PMO team.
In this role, you will:
- Lead and evolve the EMEA PMO function, embedding best-in-class governance, frameworks, and delivery standards
- Own the regional project portfolio, aligning priorities with corporate strategy and driving annual planning processes
- Work with other PMO leads globally to shape the global function and roadmap
- Oversee end-to-end project delivery, ensuring programmes are delivered on time, within scope and budget. This includes leading projects personally as required.
- Drive resourcing, capacity planning, project reporting and prioritisation using tools including Smartsheet PPM
- Partner with senior stakeholders across product, technology, and business teams to manage risk and maximise value
- Build, coach and inspire a collaborative, high-performing PMO and delivery team
- Act as a key member of the EMEA CTO leadership team, influencing strategy and execution across the region
This role offers the opportunity to operate on a truly global stage, working across time zones and collaborating with senior leaders to deliver meaningful transformation and growth.
About you
You’re a strategic and hands-on PMO leader with a proven track record of delivering complex change in global, matrixed organisations. You thrive in high-growth environments and bring a balance of structure, innovation, and people leadership.
You will bring:
- Extensive leadership experience (10+ years) in programme delivery, transformation, or portfolio management, with at least 5 years leading PMO functions
- A strong background in managing complex, multi-country portfolios aligned to strategic business goals
- Demonstrated experience building and leading high-performing teams, with a coaching mindset and a passion for developing others
- Deep knowledge of project and portfolio management methodologies, tools, and best practices
- Outstanding stakeholder management skills, including executive-level engagement, negotiation, and influencing
- A highly analytical, solutions-focused mindset, with a drive for continuous improvement
- Experience working in global, matrixed environments, with the ability to collaborate effectively across regions and time zones
You’re also:
- A confident communicator who can simplify complexity and build strong relationships
- Results-driven, resilient, and comfortable operating under pressure
- Passionate about collaboration, innovation, and making a tangible impact every day
Relevant certifications such as PRINCE2, PMP, SAFe or equivalent are highly desirable.
We’re looking for an exceptional Head of PMO, EMEA to lead and elevate our project delivery capability across the region. This is a high-impact leadership role where you’ll shape how our portfolio is governed, prioritised, and delivered - driving consistency, efficiency, and strategic alignment across multiple countries.
As we continue to evolve and scale, you’ll play a critical role in standardising technologies, processes, and ways of working, enabling our global brands to deliver products and services our customers love. You’ll own the EMEA project portfolio, oversee regional and global programme delivery, and lead a high-performing PMO team.
In this role, you will:
- Lead and evolve the EMEA PMO function, embedding best-in-class governance, frameworks, and delivery standards
- Own the regional project portfolio, aligning priorities with corporate strategy and driving annual planning processes
- Oversee end-to-end project delivery, ensuring programmes are delivered on time, within scope and budget
- Drive resourcing, capacity planning, and prioritisation using tools including Smartsheet PPM
- Partner with senior stakeholders across product, technology, and business teams to manage risk and maximise value
- Build, coach and inspire a collaborative, high-performing PMO and delivery team
- Act as a key member of the EMEA CTO leadership team, influencing strategy and execution across the region
This role offers the opportunity to operate on a truly global stage, working across time zones and collaborating with senior leaders to deliver meaningful transformation and growth.
About you
You’re a strategic and hands-on PMO leader with a proven track record of delivering complex change in global, matrixed organisations. You thrive in high-growth environments and bring a balance of structure, innovation, and people leadership.
You will bring:
- Extensive leadership experience (10+ years) in programme delivery, transformation, or portfolio management, with at least 5 years leading PMO functions
- A strong background in managing complex, multi-country portfolios aligned to strategic business goals
- Demonstrated experience building and leading high-performing teams, with a coaching mindset and a passion for developing others
- Deep knowledge of project and portfolio management methodologies, tools, and best practices
- Outstanding stakeholder management skills, including executive-level engagement, negotiation, and influencing
- A highly analytical, solutions-focused mindset, with a drive for continuous improvement
- Experience working in global, matrixed environments, with the ability to collaborate effectively across regions and time zones
You’re also:
- A confident communicator who can simplify complexity and build strong relationships
- Results-driven, resilient, and comfortable operating under pressure
- Passionate about collaboration, innovation, and making a tangible impact every day
Relevant certifications such as PRINCE2, PMP, SAFe or equivalent are highly desirable.
What's in it for you
- Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
- Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
- Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at [email protected].
#LI-DB1#LI-Hybrid
