Senior engagement manager Work, Jobs in Highgate, Gtl (with Salaries)

Senior Engagement Manager
Kong —London
- Full-time
- PMP
- Project management
- Continuous improvement
11d
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
8d
Senior Membership Manager
Independent Healthcare Providers Network —London
- £45,000 a year
- Part-time
- Project management
- Continuous improvement
- No degree
Quick apply
12h
Senior Services Engagement Manager
Ironclad, Inc. —London
- Full-time
- Hybrid work
- Annual leave
Talent Development Partner
Pinnacle Group —London
- £45,000 a year
- Hybrid work
- Hospitality
- Management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Senior BPA Transition Manager
Standard Life —London
- Up to £90,000 a year
- Presentation skills
- Annual leave
7d
Senior Manager - Marketing Events & Partnerships
Boston Consulting Group —London
- Full-time
- Management
- Bachelor's degree
- Mentoring
Partner Engagement Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Business development
- Communication skills
- Annual leave
10d
Senior Event Manager, OrangeDoor
Unbridled —Bromley
- £45,000 a year
- Full-time
- Microsoft Office
- Project management
- Travel
Quick apply
14d
Senior Consulting Manager
Teranode Group —London
- Full-time
- Hybrid work
- Travel
- Financial services
- Communication skills
Quick apply
3d
Global L&D Operations Senior Manager
Boston Consulting Group —London
- Full-time
- Microsoft Excel
- Data analysis skills
- SharePoint
Global Compliance Senior Manager
Boston Consulting Group —London
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Senior Events Manager
HSBC Global Services Limited —London
- Full-time
- Project management
13d
Senior Property Manager
CompassRock International —Walton-on-Thames
- £50,000 - £55,000 a year
- Management
- Bachelor's degree
- Team management
- Annual leave
- Sick pay
Quick apply
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Senior Engagement Manager
Workday —London
- Full-time
- Oracle
- Project management
- In-person
- Flexible schedule
Senior Project Manager
Secret Intelligence Service —London
- From £72,793 a year
- Hybrid work
- PMP
- Travel
- IT
- Annual leave
- Work from home
Senior Manager, Events (MAT Cover)
Funko —London
- Temporary
- Project management
- Travel
- Communication skills
Quick apply
14d
Senior Creative Higher Education Engagement Manager (UK Film Schools)
Adobe —London
- Full-time
- Project management
- No degree
- AI
Senior Manager, People Partners
Brandwatch —London
- Management
- Human resources
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
11d

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Senior Engagement Manager

Kong -
London

Apply Now

Job details

Full-time
11 days ago

Qualifications

PMP
Project management
Continuous improvement
APIs
IT
Certified Project Manager
Communication skills

Full job description

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role:

We are seeking a skilled and results-driven Engagement Manager to join our Professional Services team. As the Engagement Manager, you will be responsible for overseeing the end-to-end delivery of our services, ensuring client satisfaction, and optimizing project outcomes. The ideal candidate will have a strong background in project management and a deep understanding of professional services in the IT industry. This role requires a proactive and strategic approach to client engagement, coupled with the ability to collaborate effectively with cross-functional teams.

What You'll Do:

Client Engagement:
- Serve as the primary point of contact for clients in regard to their professional services engagement,, building and maintaining strong relationships.
- Understand client needs, expectations, and strategic objectives to ensure alignment with service delivery.
Project Planning and Execution:
- Lead the planning, coordination, and execution of professional services projects.
- Collaborate with project teams to define scope, objectives, deliverables, and timelines.
Resource Management:
- Allocate and manage resources effectively to ensure project delivery within scope, budget, and timeline constraints.
- Identify and address resource gaps or challenges proactively.
Quality Assurance:
- Implement and maintain quality assurance processes to ensure the delivery of high-quality services.
- Conduct regular project reviews to assess performance, identify areas for improvement, and implement corrective actions.
Risk Management:
- Identify potential risks and issues related to service delivery and develop proactive mitigation strategies.
- Monitor project progress and implement corrective actions to address any deviations from the plan.
Client Communication:
- Provide regular updates to clients on project status, milestones achieved, and any potential issues.
- Manage client expectations and address concerns promptly to ensure a positive client experience.
Continuous Improvement:
- Drive continuous improvement initiatives to enhance service delivery processes and methodologies.
- Collaborate with cross-functional teams to incorporate best practices into project delivery.

What You'll Bring:

Proven experience as an Engagement Manager or in a similar role within Professional Services.
Project management certification (e.g., PMP) is preferred.
Strong project management skills with a focus on delivering complex projects on time and within budget.
Demonstrated ability to manage multiple projects simultaneously.
Strong leadership and team collaboration abilities.
Excellent communication and interpersonal skills with the ability to work collaboratively with clients and internal teams.
Knowledge of industry-standard methodologies for professional services delivery.
Problem-solving and decision-making skills to address challenges during project execution.
Strategic thinking with the ability to convey complex API concepts to non-technical stakeholders is a plus.

If you are a results-oriented professional with a passion for delivering exceptional services, building client relationships, and driving successful projects, we invite you to apply for the Engagement Manager position and contribute to the success of our Professional Services team.

#LI-JF1

About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

Apply Now

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