Service leader Work, Jobs in Highgate, Gtl (with Salaries)

Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Team Leader - Front of House - Pret a Manger
Carebrook Ireland —London
Quick apply
Dog Walker
Green Dog Walking —West Hampstead
- £500 - £600 a week
- Full-time
- Customer service
- English
- In-person
Quick apply
Enforcement Agent
Bristow and Sutor Group —North West London
- £26,441 - £28,460 a year
- Full-time
- Annual leave
- Flexible schedule
Quick apply
Deputy Events Director
Shack Events —London
- From £65,000 a year
- Full-time
- Hybrid work
- Bar
- Management
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
12d
Customer Service Assistant & Station Control Assistants
Network Rail —London
- £27,464 a year
- Weekend availability
- English
- Communication skills
- Annual leave
2d
Secretary
Servcorp —London
- £27,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hotel
Quick apply
12d
Collection/Delivery Driver
Nella Cutlery Services —East London
- From £42,900 a year
- Full-time
- Sales
- Driving
- In-person
- Store discount
- Employee assistance programme
Quick apply
10d
Cabinet Support Officer
London Borough of Barking and Dagenham —London
5d
Store Manager
Aldi —London
- Up to £69,000 a year
- Annual leave
Field Service Technician
Zipwater —London
- Full-time
- Hand tools
- Employee assistance programme
- Employee discount
Quick apply
Youth Leader (Barnet)
St John Ambulance —Barnet
1d
Customer Service Assistant
Hornblower —London
- £12.71 an hour
- Full-time
- Hospitality
- Customer service
- First Aid Certification
Quick apply
Deputy Service Manager
Change Grow Live —London
- £47,850.69 - £52,379.50 a year
- Management
- Communication skills
- Annual leave
- Employee assistance programme
8d
Assistant Manager
Roxy Leisure —London
- £35,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Team Manager- Navigator
Shaw Trust —East London
- £38,266 - £44,643 a year
- Annual leave
- Employee assistance programme
Corporate Receptionist
Williams Lea —London
- £32,000 a year
- Full-time
- English
- Front desk
- In-person
- Referral programme
Trainee Tax Assistant
Crystal Tax Consultancy Ltd —London
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Sales/Customer Service Advisor
SKB marketing —West London
- £24,000 - £30,000 a year
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
- Flexible schedule
Quick apply
10d
Fitness Manager
Fitness First —London
- £28,685 a year
- Employee discount
- Gym membership
Quick apply
11d

I want to receive the latest job alerts for service leader in highgate, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service leader jobs near highgate, gtl

Customer Experience Team Leader

SwiftSwitch -
London

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Complaint handling
Microsoft Office
Mentoring
Telecommunication
Leadership
Communication skills

Full job description

Customer Experience Team Leader

About Us:

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water.

As we scale, delivering a seamless and high-quality customer experience is critical to our success. We’re now looking for a Customer Experience Team Leader to support and develop our Customer Liaison team.

The Role:

This is a hands-on leadership role responsible for managing the day-to-day performance of our Customer Liaison Advisors.

You will act as the bridge between customers, suppliers, and internal teams, taking ownership of escalations, improving processes, and driving a culture of accountability and continuous improvement.

This role would suit someone with experience in utilities or a similar high-volume, customer-focused environment, who is confident leading a team.

What You’ll Do:

Lead, coach and develop a team of Customer Liaison Advisors, creating a high-performance and accountable team culture
Set clear expectations and KPIs, regularly reviewing performance and providing structured feedback and support
Act as the escalation point for complex customer issues, supporting your team to resolve challenges effectively
Support onboarding, training, and ongoing development of team members to improve capability and confidence
Oversee contract processing and submissions, ensuring accuracy, compliance, and deadlines are met
Build strong relationships with suppliers and internal teams to ensure a smooth customer journey
Identify recurring issues and implement process improvements to enhance team efficiency and customer experience
Ensure CRM accuracy, compliance and data protection standards are consistently maintained

Requirements

Requirements:

Previous experience in a customer service, customer experience, or liaison role (essential)
Experience managing or mentoring a team in a fast-paced environment (essential)
Experience within utilities, energy, telecoms, or a similar brokerage environment (beneficial but not essential)
Strong understanding of handling complaints, escalations, and customer journeys end-to-end
Excellent communication and interpersonal skills, with the ability to manage difficult conversations
Highly organised with strong attention to detail, particularly around contracts and processes
Confident using CRM systems and Microsoft Office (Excel, Outlook, Word)

Benefits

£35-40k basic salary per year (dependent on experience)
Supportive and collaborative team environment
Clear progression opportunities as the business continues to scale
Fun, sociable office environment in Shoreditch
Free gym membership, regular socials, and Christmas shutdown

Quick apply

Refine Your Search

service leader jobs in highgate, gtl

Customer Experience Team Leader

Team Leader - Front of House - Pret a Manger

Dog Walker

Enforcement Agent

Deputy Events Director

Customer Service Assistant & Station Control Assistants

Secretary

Collection/Delivery Driver

Cabinet Support Officer

Store Manager

Field Service Technician

Youth Leader (Barnet)

Customer Service Assistant

Deputy Service Manager

Assistant Manager

Team Manager- Navigator

Corporate Receptionist

Trainee Tax Assistant

Sales/Customer Service Advisor

Fitness Manager

I want to receive the latest job alerts for service leader in highgate, gtl

Related Searches

Explore jobs in more locations

Requirements

Benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected