Customer service coordinator Work, Jobs in Highwoods, Ess (with Salaries)

Business Development & Sales Coordinator
Mezz Floors UK Limited —Haverhill
- From £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Business development
- Free parking
Quick apply
14d
Sales and Service Coordinator
ADM —Chelmsford
- Microsoft Outlook
- Customer service
- Communication skills
Service Coordinator
SIRM UK Marine LTD. —Chelmsford
- £26,000 - £28,500 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
13d
Executive Assistant & Brand Coordinator to the Founder
SKINBOSS LTD —Chelmsford
- £15 - £17 an hour
- Part-time
- Hybrid work
- Computer literacy
- Basic maths
- English
- Free parking
- Work from home
Quick apply
7d
Customer Service Coordinator - Part Time
PPG —Stowmarket
- Part-time
- Customer service
- Microsoft Office
- IT
Quick apply
6d
Export Customer Service Co-ordinator
WEC Lines UK Ltd —Felixstowe
- From £24,454 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
13d
Sales Order Coordinator
Huntress —Sudbury
- £26,500 - £28,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
Inside Sales Coordinator
Samskip —Ipswich
- Hybrid work
- Communication skills
- Annual leave
3d
Customer and Operational Services Coordinator
DFDS UK & Ireland —Felixstowe
- £25,000 - £29,000 a year
- 8 hour shift
- Travel
- Employee assistance programme
- Employee discount
Quick apply
6d
Planning and Transport Coordinator
BDC Aluminium —Witham
- £17.51 an hour
- Full-time
- Free parking
- Health & wellbeing programme
Quick apply
3d
Apprentice Hire & Sales Coordinator
GAP Group —Colchester
- £16,224 - £17,860 a year
- Full-time
- Sales
- IT
- Communication skills
- Annual leave
Cash Sale Coordinator (Maternity Cover)
Tarmac —Colchester
- Employee discount
11d

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customer service coordinator jobs near highwoods, ess

Business Development & Sales Coordinator

Mezz Floors UK Limited
Haverhill

Quick apply

Job details

Full-time
From £30,000 a year
14 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Sales support
Lead generation
Microsoft Office
Administrative experience
Business development
Organisational skills
Construction
Account management
Communication skills

Full job description

Business Development & Sales Coordinator

Location: Haverhill, Suffolk (Office Based)
Salary: £30,000 per annum + Performance Bonus

About Mezz Floors UK

Mezz Floors UK is a specialist mezzanine flooring contractor providing design, manufacture and installation services across Suffolk, Essex, London and throughout the UK.

We work with commercial, industrial and warehouse clients, helping businesses maximise their existing space through high-quality mezzanine floor solutions. From initial enquiry and design consultation through to manufacture, installation and project completion, we pride ourselves on delivering a professional, reliable and customer-focused service.

As part of our continued growth, we are looking for a Business Development & Sales Coordinator to support our commercial team and help drive new business opportunities.

The Role

This is a key position within the business and will play an important role in converting enquirers into projects.

You will be responsible for ensuring all incoming enquirers are followed up quickly, quotations are actively managed and potential new opportunities are identified through Glenigan and other business development activities.

Working closely with our estimators and management team, you will help ensure no opportunity is missed and every potential client receives a professional and responsive experience.

Key ResponsibilitiesEnquiry Management & Lead Qualification

Respond to all incoming enquiries promptly.
Contact potential customers to understand project requirements.
Qualify opportunities and gather relevant information before passing to the estimating team.
Arrange site surveys and appointments.
Maintain accurate records within the CRM system.
Ensure all enquiries progress efficiently through the sales process.

Quotation Follow-Up

Contact clients after quotations have been submitted.
Confirm receipt of quotations and answer basic project queries.
Gather feedback regarding pricing, programme and competitors.
Maintain regular communication with prospective clients.
Support the estimating team in converting quotations into secured projects.
Ensure all follow-up activity is recorded and tracked.

Business Development & Glenigan Research

Identify new project opportunities using Glenigan.
Research developers, contractors, warehouse operators, commercial businesses and key decision-makers.
Generate qualified leads for the commercial team.
Build and manage a pipeline of future opportunities.
Support outbound business development campaigns.
Help increase awareness of Mezz Floors UK within target sectors.

CRM & Commercial Administration

Maintain accurate customer and project records.
Produce weekly sales and pipeline reports.
Track enquiry conversion and quotation follow-up performance.
Support management with reporting and opportunity tracking.

Skills & ExperienceEssential

Excellent communication and telephone skills.
Confident speaking with business owners, contractors and commercial decision-makers.
Strong organisational and administrative skills.
Ability to manage multiple enquiries and priorities.
Good knowledge of Microsoft Office systems.
Professional and proactive approach.

Desirable

Experience within construction, fit-out, industrial or manufacturing sectors.
Previous experience in sales support, business development or account management.
Experience using Glenigan or similar lead generation platforms.
Understanding of quotations, estimating or construction project processes.

Personal Attributes

Self-motivated and driven.
Commercially minded.
Professional and confident communicator.
Highly organised and detail focused.
Positive and enthusiastic attitude.
Comfortable following up opportunities and building relationships.
Committed to delivering excellent customer service.

Bonus Structure

In addition to the basic salary, the successful candidate will be eligible for a performance-related bonus based on:

Lead response times.
Quotation follow-up targets.
Qualified opportunities generated through Glenigan.
CRM management and reporting standards.
Contribution towards secured projects and company growth.

Career Progression

This role offers a genuine opportunity for career development. As Mezz Floors UK continues to grow, the successful candidate will have the opportunity to progress into a Business Development Manager position, taking greater responsibility for client relationships, strategic business development and revenue growth.

Why Join Mezz Floors UK?

Join a growing specialist contractor with projects across the UK.
Work closely with an experienced commercial and estimating team.
Opportunity to directly contribute to business growth.
Competitive salary and bonus structure.
Clear progression path into senior business development and commercial roles.
Be part of a business with ambitious growth plans and a strong reputation for quality and service.

To apply, please submit your CV together with a brief covering letter outlining your experience and suitability for the role.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in highwoods, ess

Business Development & Sales Coordinator

Sales and Service Coordinator

Service Coordinator

Executive Assistant & Brand Coordinator to the Founder

Customer Service Coordinator - Part Time

Export Customer Service Co-ordinator

Sales Order Coordinator

Inside Sales Coordinator

Customer and Operational Services Coordinator

Planning and Transport Coordinator

Apprentice Hire & Sales Coordinator

Cash Sale Coordinator (Maternity Cover)

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