Technical support Work, Jobs in Hilderstone (with Salaries)

Technical Support Analyst
Muller Group —Market Drayton
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Travel
- Employee discount
- Bereavement leave
ICT Cluster Support Technician - Telford & Staffordshire
REAch2 Academy Trust —Burton-On-Trent
- £27,187 - £28,985 a year
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Sales
- Continuous improvement
- Employee discount
Network Support Coordinator
The Pallet Network —Swadlincote
- Full-time
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee discount
Quick apply
5d
Technical Product Support Specialist – OEM Engines and Generators
JCB —Uttoxeter
- Full-time
- Customer service
- Engineering
- Data analysis skills
- Gym membership
Quick apply
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Annual leave
13h
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Walsall
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
IT Technician
Sumer —Stoke-on-Trent
- Hybrid work
- Azure
- Windows
- Scripting
Quick apply
6d
Technical Support apprentice level 4
Primary Goal —Telford
- £18,500 - £19,500 a year
- Full-time
- English
- Windows
- Linux
Quick apply
2nd Line IT Support Engineer
Evolve IT Support Ltd —Uttoxeter
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- Travel
- Annual leave
Quick apply
19h
IT Technician
Epson —Telford
- £26,437 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
IT Recycling Specialist
Converge Technology Solutions —Stafford
- £30,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- Business development
9h
Digital Training & Support Coach
Manor Farm Community Association —Walsall
- £15 an hour
- Part-time
- IT
- In-person
- Teaching
- Free parking
Quick apply
7d
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Windows
- Computer networking
- Organisational skills
- Employee assistance programme
Quick apply
IT Production Support Analyst
Corpay —Walsall
- Full-time
- Computer Science
- SQL
- Analysis skills
- Annual leave
- Life insurance
IT Service Desk/Site Engineer
JN Bentley —Shifnal
- Full-time
- Customer service
- Windows
- Travel
Quick apply
12d
IT Coordinator
Retail Trust —Derby
- £33,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
Quick apply
13d
IT Technician
Central Learning Partnership Trust —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- Driving
- IT
- In-person
- Free parking
Quick apply
1d
Senior IT Technician
Shaw Education Trust —Stoke-on-Trent
- £33,700 - £38,220 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- IT
- Free parking
- Store discount
Quick apply
5d

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Technical Support Analyst

Muller Group -
Market Drayton

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount
Bereavement leave

Qualifications

Driving Licence
Customer service
Technical support
Continuous improvement
IT support
UX
Communication skills

Full job description

Join Our Team as a Technical Support Analyst

Location: Market Drayton

Contract: Full-Time, Permanent

Hours: Monday-Friday (40 hours)

Join a Family Business That Invests in People

At Müller, we're more than just the UK's favourite dairy company. We're a family-owned business with over 31,000 colleagues across Europe, built on strong values, long-term thinking, and a genuine commitment to looking after our people.

As we continue to invest in technology and digital transformation, we're looking for a passionate Technical Support Analyst to join our UK-based Technical Support Operations team. This is a fantastic opportunity for someone who enjoys solving problems, working with people, and delivering excellent IT support across a fast-paced manufacturing business.

If you thrive on variety, enjoy being hands-on, and want to be part of a team that genuinely makes a difference every day, we'd love to hear from you.

What's In It For You?

We believe in rewarding our people and supporting them both professionally and personally. You'll benefit from:

A competitive salary with an annual bonus scheme
Hybrid working policy
Life Assurance and Health Cash Plan
25 days holiday plus bank holidays, increasing with service
Enhanced Maternity, Paternity, Family and Bereavement Leave
Company pension scheme with matched contributions up to 8%
Access to Müller Rewards with hundreds of online and in-store discounts
Ongoing learning, development and career progression opportunities
The opportunity to work for one of the UK's most recognised and trusted brands

What You'll Do

As a Technical Support Analyst, you'll play a vital role in keeping our colleagues connected, productive and supported. You'll be the face of Group IT for many of our users, providing expert technical support both remotely and on-site across Müller locations. Working as part of our Technical Support Operations team, you'll take ownership of issues from start to finish, deliver an outstanding customer experience, and contribute to the continuous improvement of our IT services.

Deliver exceptional 2nd line support, resolving incidents and service requests with a customer-first approach.
Take ownership of technical issues from initial investigation through to resolution, keeping users informed every step of the way.
Support and maintain Microsoft 365, Windows devices, mobile technology and workplace services.
Provide hands-on IT support across Müller sites, building strong relationships with colleagues and stakeholders.
Manage end-user devices throughout their lifecycle, including deployment, maintenance and asset management.
Contribute to IT projects, technology rollouts and continuous service improvement initiatives.
Maintain high standards of documentation, security, compliance and operational excellence.
Collaborate with Service Desk, Infrastructure, Security and third-party partners to deliver reliable IT services.
Support security initiatives, patching activities and compliance requirements.

Adhere to IT governance, cyber security policies and industry best practices.
Help promote a culture of security awareness and responsible technology use across the business.

What You’ll Bring

Experience providing 2nd line IT support within a fast-paced business environment.
Strong troubleshooting skills across Microsoft technologies, end-user computing and workplace services.
A passion for delivering outstanding customer service and a positive user experience.
Excellent communication skills with the ability to engage confidently with both technical and non-technical colleagues.
A proactive, solution-focused mindset with a commitment to continuous improvement.
The ability to work independently, manage priorities and take ownership of outcomes.
A collaborative approach and willingness to share knowledge and support team success.
A full UK driving licence, willingness to travel between Müller sites, and flexibility to participate in an out-of-hours support rota.

Why Müller Group IT?

At Müller Group IT, people come first. We're a supportive, collaborative team built on strong family values, where knowledge is shared, success is celebrated, and everyone is encouraged to grow.

You'll work with modern technologies, support colleagues across Europe, and play a key role in delivering IT services that keep our business running. We value ownership, customer focus, continuous improvement and teamwork, giving you the opportunity to make a real impact every day.

At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you

Ready to Apply?

If you're looking for a role where you can develop your technical skills, work with great people and make a real impact across a leading UK business, we'd love to hear from you.

Apply today and take the next step in your IT career.

www.mullercareers.co.uk

#hiring

You can find out more about Müller and what it’s like to work for us by clicking here Careers at Müller UK & Ireland

Apply Now

Refine Your Search

technical support jobs in hilderstone

Technical Support Analyst

ICT Cluster Support Technician - Telford & Staffordshire

VodafoneThree - Incident Specialist

Network Support Coordinator

IT Infrastructure Support Technician

Technical Product Support Specialist – OEM Engines and Generators

2nd Line Support Technician

3rd Line Technical Support Engineer

IT Technician

Technical Support apprentice level 4

2nd Line IT Support Engineer

IT Technician

IT Recycling Specialist

Digital Training & Support Coach

2nd Line IT Support Technician

IT Production Support Analyst

IT Service Desk/Site Engineer

IT Coordinator

IT Technician

Senior IT Technician

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