Service desk support Work, Jobs in Hillington, Glg (with Salaries)

1st Line Support Analyst (Service Desk)
West Dunbartonshire Council —Dumbarton
- £31,625.52 - £33,468.67 a year
- Customer service
- Windows
- Communication skills
- Annual leave
6d
Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
Service Desk Administrator
March —Glasgow
- £0.01 a year
- Windows
- Analysis skills
- Communication skills
Quick apply
9d
Administrator (Support & Operations)
HCLTech —Glasgow
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
IT Support Technician
Chemring Energetics UK Ltd —Stevenston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
Receptionist/Front of House
The Garage Leisure Complex —Kilmarnock
- From £13 an hour
- Part-time
- Bilingual
- Hospitality
- Administrative experience
- Free parking
- Employee discount
Quick apply
1h
Office Administrator
Global Crane Services —Glasgow
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Sick pay
Quick apply
13d
Receptionist at Surehaven Glasgow
Shaw Healthcare —Glasgow
- £13.65 an hour
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
IT Service Desk Analyst - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
Receptionist
Jones Whyte —Glasgow
- Full-time
- Microsoft Office
- Data entry
- Front desk
- Referral programme
Part Time Guest Services Host
Portico Corporate Reception Management —Glasgow
- £10,491 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
8d
Drinks Runner
Topgolf —Glasgow
- Part-time
- Hospitality
- IT
1d
Cleaner
ABM UK —Glasgow
- £12.71 an hour
- 12 hour shift
- Communication skills
- Employee discount
Quick apply
Service Desk Engineer - Glasgow
Accenture —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Cleaner
ABM —Glasgow
- £12.71 an hour
- 12 hour shift
- Communication skills
Receptionist (Part-Time) (Permanent) (Meadow Sports Centre)
WD Leisure —Dumbarton
- £25,767.59 - £27,373.50 a year
- Annual leave
5d
Customer Service & Operations Coordinator
Love-Rugs —Glasgow
- £23,660 a year
- Full-time
- Hybrid work
- Customer service
- English
- IT
- Store discount
- Profit sharing
Quick apply
Guest Services Host
Portico Corporate Reception Management —Glasgow
- £27,976 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills

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service desk support jobs near hillington, glg

1st Line Support Analyst (Service Desk)

West Dunbartonshire Council -
Dumbarton

Apply Now

Job details

Permanent
£31,625.52 - £33,468.67 a year
6 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Windows
Mobile device management
Communication skills

Full job description

Job Description

Are you passionate about technology and delivering excellent customer support?

West Dunbartonshire Council has an exciting opportunity for a motivated 1st Line Support Analyst to join our ICT Service Desk team. As the first point of contact for ICT support, you will play a key role in resolving hardware and software issues and delivering a high-quality service to users across the organisation.

What you’ll do

Provide first-line support via phone, live chat and face-to-face channels
Log, manage, and resolve incidents and service requests in line with SLAs and KPIs
Diagnose and troubleshoot hardware, software, and device issues
Deliver onsite support across Council locations where required
Contribute to maintaining a reliable, secure, and cost-effective ICT service

What we’re looking for

Strong knowledge of Windows operating systems and common office applications
Familiarity with mobile device management (MDM) tools
Excellent problem-solving skills and the ability to work under pressure
Strong communication and customer service skills
A proactive and flexible approach to supporting users

Why join us?

Be part of a collaborative and forward-thinking ICT team
Gain exposure to a wide range of technologies and services across the Council
Opportunities for training, development, and career progression
Competitive salary and benefits, including the Local Government Pension Scheme
Access to our flexible working scheme

Working both remotely and onsite, this role offers variety, challenge, and the opportunity to make a real impact on the delivery of ICT services across West Dunbartonshire.

The Individual

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
Access to employee wellbeing supports including occupational health & counselling if ever you need help and support

Now that you have read the role and what we have to offer, we would love to hear from you. Please use the application to tell us your experience, and why you are the candidate for this role.

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:

http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/about-us/

More information on the benefits of working within West Dunbartonshire Council, can be found using the following link:

http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/benefits-of-working-with-us/

Apply Now

Refine Your Search

service desk support jobs in hillington, glg

1st Line Support Analyst (Service Desk)

Service Desk Analyst

Service Desk Administrator

Administrator (Support & Operations)

IT Support Technician

Receptionist/Front of House

Office Administrator

Receptionist at Surehaven Glasgow

IT Service Desk Analyst - 12 Month FTC

Desktop Support Technician

Receptionist

Part Time Guest Services Host

Drinks Runner

Cleaner

Service Desk Engineer - Glasgow

Cleaner

Receptionist (Part-Time) (Permanent) (Meadow Sports Centre)

Customer Service & Operations Coordinator

Guest Services Host

Regional IT Support Specialist

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