Technical support occupations Work, Jobs in Hilton, Dby (with Salaries)

Technical Support Agent (FTC 4-5 Weeks)
Project Better Energy —Burton-On-Trent
- £26,436.80 a year
- Full-time
- CRM software
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Quick apply
2d
Technical Support Agent
Project Better Energy —Burton-On-Trent
- £26,436.80 a year
- Full-time
- CRM software
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Quick apply
2d
Desktop Support Analyst - Derby
Brightwell —Derby
- Analysis skills
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
Help Desk Technician - Derbyshire
Brewer Science, Inc. —Darley Abbey
- System design
- Annual leave
- Employee assistance programme
5d
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- SQL
- Mentoring
- Computer skills
- Free parking
- Sick pay
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- Mentoring
- Employee assistance programme
Quick apply
Field Support Specialist
FOODHUB —Stoke-on-Trent
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
11d
IT Support Technician
Complete Computer Solutions —Derby
- From £25,000 a year
- Overtime
- English
- SharePoint
- In-person
- Free parking
- Annual leave
Quick apply
4d
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Cannock
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
Digital Inclusion Worker
Citizens Advice North East Derbyshire —Clay Cross
- £25,877 - £28,664 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
IT Technician
Repton School —Repton
- £28,080 a year
- Full-time
- School
4d
Service Desk Engineer
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
Quick apply
9d
Application Trainer & Product Specialist
Semantics 21 Ltd —Stafford
- £32,000 - £42,000 a year
- Full-time
- English
- Presentation skills
- Travel
- Free parking
- Annual leave
Quick apply
10d
Customer Support Specialist (SaaS)
edays —Nottingham
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- APIs
- Free parking
- Annual leave
Quick apply
5d
ICT Cluster Support Technician - Warwickshire and Birmingham
REAch2 Academy Trust —Burton-On-Trent
- £27,187 - £28,985 a year
- Travel
- Communication skills
- School
- Annual leave
- Employee assistance programme
Technical Specialist: Immersive Media & Technology
Nottingham Trent University —Nottingham
- £33,739 - £38,825 a year
- Full-time
- Annual leave
- Employee discount
6d
Senior Network Support Engineer - Reactive
Node4 —Derby
- Hybrid work
- Employee assistance programme
Quick apply
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply

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technical support occupations jobs near hilton, dby

Technical Support Agent (FTC 4-5 Weeks)

Project Better Energy -
Burton-On-Trent

Quick apply

Job details

Permanent | Full-time
£26,436.80 a year
2 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave
On-site parking

Qualifications

CRM software
Customer service
Internal department liaison
Technical support
IT support
Customer support
Customer interaction
Communication skills
Help desk

Full job description

At Project Better Energy, we're on a mission to make renewable energy accessible to everyone. Project Better Energy takes pride in specialising in all elements of green technology, being the home of Project Solar UK, Project EV and Project CÜRV. Through working together, our goal is to achieve a carbon net-zero, eco-friendly future by providing high-quality products and services.

We're currently looking for a Technical Support Advisor to join Project EV on a temporary contract for 4-5 weeks. In this role, you'll be the first point of contact for customers, delivering outstanding customer service and expert technical guidance to help customers get the very best from our market-leading products.

Why Project Better Energy?

Salary of £26,436.80 (pro rata)
Monday to Friday, 8:30am - 5:00pm
40 hours per week
25 days holiday plus bank holidays (pro rata)

Employee Benefits

Employee Assistance Programme (EAP) – Confidential support for your wellbeing, including counselling and financial advice.
MetLife GP24 – Medical support anytime, anywhere.
Exclusive Discount Platform (PowerPerks) – Save on retail, travel, entertainment and more.
Cycle to Work Scheme – Stay fit and reduce your carbon footprint while saving on a new bike.
Learning Management System (LMS) – Access tools and training to support your career progression and personal development.
Apprenticeship Programmes – Open to all employees looking to upskill or retrain, with tailored pathways to support long-term development.
Pension Salary Exchange Scheme – Helping you save efficiently for the future.
Daintree Wealth Management (1-2-1 Financial Guidance) – Support with budgeting, saving, pensions, investments and long-term planning.
Enhanced Maternity Leave – Supporting you and your family through life's important moments.
Free Eye Tests – Keeping your vision and health in focus.
Private Healthcare – Option to access comprehensive health coverage for peace of mind (at the employee's own expense).

Day-to-Day Responsibilities

Be the first point of contact for customers with technical queries.
Apply product knowledge to quickly identify solutions for customers.
Provide clear, step-by-step guidance to solve customer queries.
Log and track all customer interactions in the CRM system.
Escalate complex issues to engineers when needed.
Work closely with other departments to enhance the customer journey.
Report recurring issues and FAQs to the Technical Manager to improve processes.
Deliver a high standard of customer service, ensuring queries are handled professionally and efficiently.
Drive positive customer feedback across Trustpilot, Google and other platforms.

What Will You Bring?

Experience in technical support, EV, electrical or networking roles is advantageous.
Strong customer-facing experience.
Hardworking, dedicated and motivated to succeed.
Ability to stay calm, organised and focused under pressure.
Confident multitasker, managing competing priorities effectively.
Strong problem-solving skills with a proactive approach.
Excellent communication skills, both verbal and written.
A true team player who collaborates and supports colleagues.
Eagerness to learn, develop and grow technical skills.

Additional Information

This position is being offered on a temporary 4-5 week contract to support current business requirements. There may be an opportunity for the role to become permanent following the contract period, subject to workload and business needs.

At Project Better Energy, we value diversity of thought, background and experience. We are committed to fair and inclusive recruitment practices and welcome applications from all suitably qualified candidates. All hiring decisions are made on merit and capability.

Job Types: Full-time, Permanent

Pay: £26,436.80 per year

Benefits:

Company pension
Employee discount
On-site parking

Ability to commute/relocate:

Burton-On-Trent, Staffordshire: reliably commute or plan to relocate before starting work (required)

Experience:

Technical Support: 1 year (preferred)
Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Location:

Burton-On-Trent, Staffordshire (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in hilton, dby

Technical Support Agent (FTC 4-5 Weeks)

Technical Support Agent

Desktop Support Analyst - Derby

2nd Line Support Technician

Help Desk Technician - Derbyshire

2nd Line Support Analyst

Application Support Analyst (Nights)

Field Support Specialist

IT Support Technician

2nd Line Help/Service desk Engineer

Mobility Support Specialist

Digital Inclusion Worker

IT Technician

Service Desk Engineer

Application Trainer & Product Specialist

Customer Support Specialist (SaaS)

ICT Cluster Support Technician - Warwickshire and Birmingham

Technical Specialist: Immersive Media & Technology

Senior Network Support Engineer - Reactive

2nd Line IT Support Technician

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