Customer care manager Work, Jobs in Hinckley, Lec (with Salaries)

Business Support Administration Manager
Berkley Care Group —Warwick
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Customer Support Manager
Taylor Wimpey —Leicester
- Communication skills
- Annual leave
- Employee discount
4d
Customer Services Team Manager
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Call to connect
- IT
- Communication skills
7d
Retail Bureau Manager
Eurochange —Nuneaton
- £13.80 an hour
- Part-time
- Sales
- Organisational skills
- Cash handling
- Employee assistance programme
- Employee discount
Administration Manager based at Charnwood House, Coventry
MHA —Coventry
- £36,047 a year
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Annual leave
7d
Customer Services Manager
NEXT —Leicester
- £30,073 a year
- Call to connect
- Customer service
- Travel
- Free parking
- Employee discount
Sales Team Manager - Contact Centre
RIVIERA TRAVEL —Burton-On-Trent
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
Label Operations Manager
NEXT —Leicester
- £50,000 - £90,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Free parking
- Employee discount
9d
Counter Manager - Leicester
Benefit Cosmetics UK —Leicester
- Part-time
- Hospitality
- Management
- Customer service
- Annual leave
- Referral programme
Digital Operations Manager
Martoccia Digital Services Ltd —Birmingham
- £58,586.00 - £74,472.53 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Service Delivery Manager
Novem Limited —Coventry
- £40,000 - £55,000 a year
- Full-time
- Azure
- Management
- IT
- Bereavement leave
- Life insurance
Quick apply
Collections Operations Manager, Adult Social Care
Birmingham City Council —Birmingham
- £54,495 - £64,811 a year
- Full-time
- Leadership
Team Manager
Royal Mail Group —Crick
- Full-time
- Leadership
- Communication skills
- Annual leave
9d
Customer Relationship Manager
DHL —Derby
- Communication skills
- Annual leave
Warehouse Team Manager
Octopus Energy Group —Hinckley
- £36,000 a year
- Full-time
- Computer literacy
- Forklift
- Driving
Quick apply
Placemaker Manager (Customer Service and Membership Manager)
Places for People —Hinckley
- £30,327.01 a year
- Management
- Customer service
- Employee discount
9d
Retail Deputy Manager
The Works —Nuneaton
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Duty Manager
Ashorne Hill Management College —Leamington Spa
- £15,537.60 a year
- Part-time
- Hospitality
- Customer service
- Cleaning
- Free parking
- Health & wellbeing programme
Quick apply
New Business Development Manager (Sales)
Crown SDS (Service Delivery Solutions) —Tamworth
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Store discount
Quick apply
Local Business Development Manager - Nuneaton Kia PBV
Allen Motor Group —Nuneaton
- £30,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Employee discount
- Referral programme
7h

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customer care manager jobs near hinckley, lec

Business Support Administration Manager

Berkley Care Group -
Warwick

Apply Now

Job details

Full-time
£42,000 a year

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Financial report writing
Administrative experience
Business development
Human resources
Communication skills

Full job description

About the Position:

£42,000 salary, free meals on shift, plus lots of great benefits!

Find your place and make a difference as a Business Support Administration Manager at Berkley Care

Are you an experienced Home Administrator or Business Administration Manager with excellent communication skills? Do you have experience in business development and customer service and would love to use your skills in a care environment? If you answered yes, then taking the first step in your career as a Business Support Admin Manager with Berkley Care Group could be the right move for you.

A Top Employer 2026

For the third year running, Berkley Care is the only UK luxury care home provider to be recognised in this year’s Top Employer Awards for going above and beyond when it comes to employee well-being and development. This award is given in recognition of the group’s commitment to creating a nurturing, inclusive and supportive work environment, where the culture is warm and encouraging.

As a Business Support Administration Manager you’ll support the General Manager in the smooth daily running of the home, leading the reception team and ensuring all administrative and front‑of‑house duties are delivered to a high standard. You’ll act as the primary liaison with Berkley Concierge, maintaining proactive daily communication within agreed SLAs to manage the enquiry‑to‑admissions pipeline. You’ll coordinate and tailor show rounds, ensure the home is presented impeccably, and provide structured feedback after each visit and assessment. You’ll manage the full admissions process, including booking assessments, preparing and issuing all contractual documentation, completing affordability checks, coordinating move‑in days, and maintaining accurate CRM records. You’ll also oversee financial and people administration such as cash handling, reporting, payroll and holiday processes. As a culture champion, you’ll promote a strong ‘one team’ ethos, support occupancy monitoring, and embed Berkley Care Group’s values in everything we do.

What we are looking for:

An individual who is caring and has a compassionate nature
Someone who is determined, takes pride in finding solutions and uses their initiative
Calm under pressure and able to prioritise the needs of a variety of people

Essential requirements:

Previous experience in a similar administrative management or business support role
Proven ability to lead and manage a team, holding others accountable and supporting their development
Confidence with financial data, budgeting and basic financial reporting
Good commercial awareness
Experience of cash collection and/or managing debt
Knowledge of CQC requirements in relation to administrative duties
High attention to detail, particularly around contractual, HR, financial and compliance documentation
Experience of safe recruitment practices including pre-employment checks and right to work compliance
Good understanding of HR and financial information systems and a commitment to data accuracy and integrity
Strong digital skills including Microsoft 365, particularly Word, Excel and outlook.
Excellent communication and interpersonal skills, with the ability to adapt style and approach for different audiences.
Strong influencing skills
Highly organised with a strong attention to detail and the ability to work on your own initiative.
Flexible and adaptable in a fast-paced, evolving environment.

What can you expect from us:

Free meals and drinks whilst at work
Monetary rewards for long service
Enhanced Maternity and Paternity Pay
Industry leading Company Sick Pay (for critical illness and clinically necessary surgery)
Access to a raft of benefits and discounts in hundreds of online and high street locations, plus a Blue Light Card
Cycle to Work Scheme
On-Demand Pay
Employee Assistance Programme plus a 24/7 GP Helpline
A luxury working environment
Excellent learning, development and training opportunities

Our recruitment process:

So, if you want a rewarding role as a Business Support Administration Manager in an environment where you’ll be valued for the person you are and where you’ll be appreciated and respected for what you can bring to the role, apply today. There is a two-stage interview process, one of which is a face-to-face in-person interview with the General Manager.

Equality, Diversity and Inclusion (EDI)

At Berkley Care Group, we are committed to providing EDI at all levels in our company. We recognise that employing people who have diverse talents, experiences and perspectives not only contributes to our success but also allows us to have a more exciting, innovative and creative workforce. Therefore, we are committed to creating an inclusive workplace that respects and values all individuals, including those who are Neurodiverse.

#INDHP

Apply Now

Refine Your Search

customer care manager jobs in hinckley, lec

Business Support Administration Manager

Customer Support Manager

Customer Services Team Manager

Retail Bureau Manager

Administration Manager based at Charnwood House, Coventry

Customer Services Manager

Sales Team Manager - Contact Centre

Label Operations Manager

Counter Manager - Leicester

Digital Operations Manager

Service Delivery Manager

Collections Operations Manager, Adult Social Care

Team Manager

Customer Relationship Manager

Warehouse Team Manager

Placemaker Manager (Customer Service and Membership Manager)

Retail Deputy Manager

Duty Manager

New Business Development Manager (Sales)

Local Business Development Manager - Nuneaton Kia PBV

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