Customer service coordinator Work, Jobs in Hinckley, Lec (with Salaries)

Office/ Sales Co-ordinator
Coventry Sliding Wardrobes Ltd. —Nuneaton
- £29,500 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
Service Coordinator
Mettler Toledo —Leicester
- £25,420 - £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Life insurance
- Referral programme
Quick apply
Senior Customer Service Coordinator
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Quick apply
11d
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Clinic Coordinator / Receptionist for Skin Clinic
City Laser & Skin Clinic —Leicester
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
Customer Care Co-ordinator
M&J Evans construction —Tamworth
- £25,500 - £31,000 a year
- Full-time
- English
- Data entry
- In-person
- Employee discount
Quick apply
3d
Sales Coordinator
Loughborough University —Loughborough
- £28,089.83 a year
- Full-time
- Customer service
- Hotel
- Business development
- Free parking
- Annual leave
Customer Solutions Coordinator
Tarmac —Loughborough
- Monday to Friday
- Microsoft Word
- CRM software
- Data entry
- Employee discount
External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- University
- Organisational skills
- Computer skills
- Annual leave
- Sick pay
10d
Service Delivery Co-ordinator
Bellrock Property and Facilities Management —Leicester
- Weekend availability
- Customer service
- Organisational skills
- AI
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Service & Purchasing Coordinator
UK Shopping Mall Ltd —Rothley
- £26,000 - £29,000 a year
- Full-time
- English
- AI
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Operations Coordinator
Prologis —Solihull
- Full-time
- Travel
- Contracts
- AI
- Annual leave
- Employee assistance programme
4d
Logistics Service Delivery Coordinator (Maternity Cover)
Crown SDS (Service Delivery Solutions) —Tamworth
- £28,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
Quick apply
5d
Customer Support Coordinator - UK
Ishida —Birmingham
- Full-time
- ERP systems
- Organisational skills
- Communication skills
Receptionist/Returns Coordinator (Dual Role)
Scolmore Group —Tamworth
- £26,000 - £28,000 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Treatment and Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Full-time
- Bilingual
- Customer service
- Administrative experience
- Free parking
- Gym membership
Quick apply
7d
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Returns Coordinator
Davies —Birmingham
- Full-time
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Sales & Production Coordinator
King Highway Products —Market Harborough
- Microsoft Outlook
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Customer Engineering Coordinator
Calor Gas Ltd —Warwick
- £26,500 a year
- Temporary
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
12d

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Office/ Sales Co-ordinator

Coventry Sliding Wardrobes Ltd. -
Nuneaton

Quick apply

Job details

Full-time
£29,500 a year

Qualifications

Supplier ordering
CRM software
Customer service call handling
Purchase orders
Inbound customer enquiry call handling
Delivery scheduling
Stakeholder liaison
Accounting software
Administrative support experience
Filing
Sales administration
Internal department liaison
Microsoft Office Suite
Complaint handling
Microsoft Office
Handling customer enquiries
Administrative experience
Procurement support
Client services
Purchasing
Customer interaction
Manufacturing
Communication skills
Supply chain customer service
Time management
Office experience

Full job description

Job Title: Office / Sales Coordinator

Organisation: Coventry Sliding Wardrobes Ltd/ Midlands Media Units
Department: Office & Sales
Reports To: Business Owner / Manager
Location: Nuneaton
Employment Type: Full-time 8.00am – 4.30pm Monday to Friday (half hour unpaid lunch break), Saturday 9.00am – 1.00pm on rotation

Job Overview

We are looking for a highly organised, proactive and customer-focused Office/ Sales Coordinator to join our small wardrobe/ media unit manufacturing business.

This is a varied role supporting the day-to-day running of the office, coordinating customer enquiries and sales, and helping ensure orders move smoothly from initial enquiry through to manufacture and installation.

The successful candidate will be confident communicating with customers, suppliers and the internal production team/ workshop, have excellent attention to detail, and be comfortable managing several tasks at the same time.

Key Responsibilities

Sales & Customer Coordination

Respond to customer enquiries by phone, email and in person.
Provide customers with information about our wardrobe products, finishes, options and services.
Prepare and send quotations and follow up on enquiries.
Process sales orders and ensure all customer requirements are accurately recorded.
Liaise with customers regarding measurements, designs, finishes, delivery dates and installation arrangements.
Maintain regular communication with customers throughout the order process.
Deal professionally with customer questions, issues and complaints.
Identify opportunities for additional sales and recommend suitable products or options.

Order & Production Coordination

Enter and maintain accurate customer and order information.
Coordinate orders between customers, sales, production and installation teams.
Check that orders contain all necessary information before being passed to production.
Monitor order progress and keep customers updated on expected completion dates.
Coordinate delivery and installation schedules.
Follow up on outstanding orders, payments, information or approvals.
Assist with resolving any issues that arise during manufacturing or installation.

Office Administration

Answer incoming calls and manage general email enquiries.
Maintain organised customer files, quotations, orders and other documentation.
Process purchase orders and communicate with suppliers where required.
Maintain stock and material records where necessary.
Assist with general bookkeeping and administration.
Keep the office and customer records organised and up to date.
Support the business owner and wider team with day-to-day administrative tasks.

General Responsibilities

Build and maintain positive relationships with customers, suppliers and colleagues.
Ensure a high standard of customer service is maintained at all times.
Work closely with the manufacturing and installation teams to ensure customers receive an efficient service.
Help improve office, sales and order-processing procedures as the business grows.
Maintain confidentiality of customer and company information.
Carry out other reasonable duties required to support the business.

Skills & Experience

Essential:

Previous experience in an office administration, sales administration, customer service or coordination role.
Excellent organisational and time-management skills.
Strong attention to detail and accuracy.
Confident telephone and email communication skills.
Good IT skills, including Microsoft Office.
Ability to prioritise tasks and manage multiple orders simultaneously.
Professional, friendly and helpful manner.
Ability to work independently and take initiative.
Good problem-solving skills.

Desirable:

Experience within manufacturing, fitted furniture, wardrobes, kitchens, joinery, interiors or a similar industry.
Experience preparing quotations and processing customer orders.
Experience using CRM, stock management, accounting or order-processing software.
Knowledge of basic measurements, materials and manufacturing processes.
Experience coordinating deliveries or installations.

Personal Qualities

We are a small business, so flexibility and a hands-on approach are important. The ideal person will be:

Organised and reliable
Proactive and self-motivated
Friendly and customer-focused
Detail-oriented
Commercially aware
Calm under pressure
A confident communicator
A team player who is willing to get involved wherever needed

What We Offer

A varied role within a small business.
The opportunity to take responsibility and make a real contribution to the business.
A friendly and supportive working environment.
Opportunities to develop your skills and progress with the company.
£29,5000 per annum
40 hours per week
28 days including Bank Holidays

How to Apply

Please send your CV and a brief covering letter explaining your relevant experience and why you would be suitable for the role to

samuel.clay@coventry slidingwardrobes.co.uk

Pay: £29,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in hinckley, lec

Office/ Sales Co-ordinator

Service Coordinator

Senior Customer Service Coordinator

Compliance Case Co-ordinator

Clinic Coordinator / Receptionist for Skin Clinic

Customer Care Co-ordinator

Sales Coordinator

Customer Solutions Coordinator

External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5

Service Delivery Co-ordinator

Customer Service & Purchasing Coordinator

Operations Coordinator

Logistics Service Delivery Coordinator (Maternity Cover)

Customer Support Coordinator - UK

Receptionist/Returns Coordinator (Dual Role)

Treatment and Sales Coordinator

Internal Sales Coordinator (UltraTile)

Returns Coordinator

Sales & Production Coordinator

Customer Engineering Coordinator

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