Director of operations Work, Jobs in Hinckley, Lec (with Salaries)

Head of Consultancy Operations
Navitas Safety —Leicester
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Work from home
Quick apply
Managing Director
Executive —Solihull
- Full-time
- Analysis skills
- Leadership
- Time management
- Free parking
- Annual leave
Quick apply
Head of Performance Improvement
Nationwide Platforms —Lutterworth
- Communication skills
- Annual leave
Director, Operations
Thermo Fisher Scientific —Birmingham
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Operation Director - Care Home Group
Concept 11 Limited —Leicester
- £70,000 - £80,000 a year
- Full-time
- Business development
- Travel
- In-person
Quick apply
Operations Director
Keystone Group —Swadlincote
- Full-time
- Continuous improvement
- Employee assistance programme
- Employee discount
7h
Deputy Head of Operations
National Crime Agency —Birmingham
- £4,218 a month
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Team management
- Annual leave
Deputy General Secretary: Director of Policy and Professional Development
ASCL —Leicester
- £101,586 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Teaching
- Annual leave
11d
Deputy Director for Change & AI Transformation
Department for Energy Security & Net Zero —Birmingham
- £86,000 - £117,800 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Leadership
- Annual leave
- Sick pay
7d
Head of Scenic Fabrication
On Event Production Co. —Castle Donington
- Full-time
- Management
- ERP systems
- Project management
Quick apply
4d
Head of Asset Investment Management
National Grid —Warwick
- £90,000 - £100,000 a year
- Hybrid work
- Engineering
- No degree
- Computer networking
7d
Director of Strategic Demand
National Grid —Warwick
- Analysis skills
- Communication skills
1d
AECOM Advisory - Senior Director (Defence)
AECOM —Birmingham
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Head of Operations - Fire
Total Fire Safety —Burton-On-Trent
- Full-time
- Hybrid work
- Project management
- Contracts
- Leadership
- Annual leave
Quick apply
Head of Product Governance
PRIMIS Mortgage Network —Solihull
- From £65,000 a year
- Full-time
- Project management
- Financial services
Culture Coventry Board of Directors (Trustee)
CV Life —Coventry
AECOM Advisory - Senior Director
AECOM —Birmingham
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Head of Product Governance
LSL Property Services —Solihull
- From £65,000 a year
- Full-time
- Project management
- Financial services
Head of Service Delivery - DLO
PA Housing —Leicester
- £80,897 - £84,335 a year
- Maintenance
- Leadership
- Annual leave
- Employee discount
Assistant Director of Sport – Commercial & Strategic Partnerships (111752-0626)
University of Warwick —Coventry
- University
- Communication skills
2d

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Head of Consultancy Operations

Navitas Safety -
Leicester

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension
Work from home
Private medical insurance

Qualifications

Facilities management
Logistics
Continuous improvement
Organisational skills
Scalability

Full job description

Head of Consultancy Operations - Primary Focus

To lead and develop the operational infrastructure that supports consultancy and audit delivery across the business, ensuring resources are effectively deployed, client commitments are met, operational performance is optimised, and the function is scalable to support future growth.

Core Responsibilities:

Operational Leadership

Lead the Consultancy Operations function and take accountability for departmental performance.
Make operational decisions independently and provide recommendations to the Executive Team.
Identify operational risks and implement corrective actions.
Support business growth through effective operational planning and scalability.
Develop and deliver departmental objectives aligned to business strategy.

Resource Planning & Allocation

Maintain oversight of all audit and consultancy allocation activities.
Ensure effective deployment of consultants and auditors to maximise utilisation whilst maintaining service quality.
Monitor future demand, resource requirements and capacity constraints.
Support workforce planning activities in conjunction with Service Delivery and HR.
Ensure allocation processes remain efficient, consistent and commercially effective.

Capacity Planning & Operational Performance

Develop and maintain forecasting models to support business planning.
Monitor utilisation, availability and delivery performance.
Identify operational risks and implement mitigation strategies.
Provide reporting and management information to support decision making.
Ensure service delivery commitments and SLA requirements are met.

Client Mobilisation & Operational Readiness

Lead the operational implementation of new client contracts and service expansions.
Coordinate internal handovers from Sales and Client Services into delivery.
Ensure resource plans, scheduling requirements and delivery processes are established prior to service commencement.
Support operational readiness for growth, new services and new territories.

People Leadership

Lead, coach and develop the Consultancy Operations team.
Set objectives, manage performance and support development.
Foster strong collaboration across Client Services, Service Delivery and Commercial functions.

Key Success Measures

Delivery performance against forecast
Allocation efficiency and scheduling accuracy
Consultant utilisation rates
SLA compliance
Capacity planning accuracy
Operational efficiency improvements
Successful mobilisation of new clients and services
Team performance and engagement
Operational scalability and continuous improvement

Knowledge, Skills & Experience

Essential

Previous experience managing and developing a team.
Experience leading operational functions or departments.
Demonstrable experience of workforce planning, resource forecasting and capacity management.
Experience developing and implementing operational processes and service improvements.
Experience analysing operational performance and producing management information to support business decision-making.
Experience managing competing priorities across multiple workstreams.
Strong commercial awareness and understanding of operational performance metrics.
Ability to influence and engage stakeholders at all levels of the organisation.
Strong organisational and planning skills.

Highly Desirable

Experience managing field-based, remote or geographically dispersed teams.
Experience within consultancy, professional services, facilities management, compliance, logistics or service delivery environments.
Experience of capacity planning, forecasting and mobilisation activities.
Understanding of SLA-driven service delivery models.

Full time appointment - Monday to Friday 9am - 5pm

Applicants to be located in Leicestershire or surrounding areas as regular meetings are required and the team are based locally

Benefits:

Company pension
Private medical insurance
Work from home

Work Location: Hybrid remote in Leicester

Quick apply

Refine Your Search

director of operations jobs in hinckley, lec

Head of Consultancy Operations

Managing Director

Head of Performance Improvement

Director, Operations

Operation Director - Care Home Group

Operations Director

Deputy Head of Operations

Deputy General Secretary: Director of Policy and Professional Development

Deputy Director for Change & AI Transformation

Head of Scenic Fabrication

Head of Asset Investment Management

Director of Strategic Demand

AECOM Advisory - Senior Director (Defence)

Head of Operations - Fire

Head of Product Governance

Culture Coventry Board of Directors (Trustee)

AECOM Advisory - Senior Director

Head of Product Governance

Head of Service Delivery - DLO

Assistant Director of Sport – Commercial & Strategic Partnerships (111752-0626)

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