Centre head Work, Jobs in Hitchin, Hrt (with Salaries)

Head of Centre of Excellence - Tenancy
Peabody —Dunstable
Education Centre Manager
Explore Learning —Welwyn Garden City
- £31,250 - £33,750 a year
- Full-time
- English
- In-person
- Leadership
- Employee discount
- Referral programme
Trainee Dental Nurse
Obex Dental —Hitchin
- From £12.75 an hour
- Full-time
- No experience needed
- Patient care
- In-person
- Annual leave
Quick apply
2d
SMR Business Development Manager
KwikFit —Letchworth
- £45,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
8d
Head of Operations - Full Time (South Central)
HM Prison & Probation Service —Aylesbury
- £60,001 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
Head of Leadership and Management Training
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £57,528 - £64,750 a year
- Full-time
- Master's degree
- Presentation skills
- Team management
10d
Travel Sales Consultant
Trailfinders —Cambridge
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Operations Director
Spire Healthcare —Harpenden
- Full-time
- Free parking
- Annual leave
1d
People Operations Partner
Splendid Hospitality Group —Watford
- £45,000 - £48,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Customer Transformation Lead - Smart Meters
Affinity Water —Hatfield
- Up to £65,000 a year
- Hybrid work
- Annual leave
- Employee discount
11d
People Administrator
European Tyre Enterprise Ltd —Letchworth
- £27,056.27 a year
- Full-time
- Management
- Administrative experience
- Human resources
- Annual leave
- Employee discount
People Administrator
KwikFit —Letchworth
- £27,056.27 a year
- Full-time
- Management
- Administrative experience
- Human resources
- Annual leave
- Employee discount
Retail Department Manager
Blue Diamond Garden Centres —Harlow
- Weekend availability
- Management
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
Head Stylist - Dog Groomer
Pets Grooming —Dunstable
- £28,885 an hour
- Full-time
- Leadership
- Employee discount
Continuous Improvement Manager
Medik8 —Aylesbury
- £50,000 - £60,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
- Employee discount
Quick apply
HR Assistant
AJM Healthcare —Milton Keynes
- Part-time
- Management
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
5d
Customer Assistant - Food - Biggleswade
Marks & Spencer —Biggleswade
- £13.41 an hour
- Part-time
- Employee discount
1d
Health & Safety Manager
Medik8 —Aylesbury
- £50,000 - £70,000 a year
- Hybrid work
- Google Suite
- Analysis skills
- IT
- Employee discount
Quick apply
11d
Sous Chef
Hickory's Smokehouse —Letchworth
- £36,000 - £41,000 a year
- Full-time
- School
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Post 16 Further Education SEND Manager
TCHC Group —Watford
- £40,000 - £45,000 a year
- Monday to Friday
- Education
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply

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Head of Centre of Excellence - Tenancy

Peabody -
Dunstable

Apply Now

Job details

Benefits

Company pension
Paid volunteer time

Full job description

Our Vacancy

The Head of Centre of Excellence role will be responsible for ensuring our services across all regions are consistent and in line with legislation and regulation. The successful candidate will lead tenancy management process reviews to ensure we are ready to move onto our new Dynamics 365 CRM platform. This role will take operational leadership to ensure we are ready for the Renters Rights Act changes affecting social housing. They will also be the technical lead for your specialist areas, leading on internal audit and bringing best practice and new ideas into the organisation

Role overview:

As the Head of Centre of Excellence, you will be the subject matter expert and technical lead across all regions for your portfolio, providing leadership, direction and support. Collaboration is key to your role. You will be working across multiple directorates and teams, pulling on strength from central services to support and empower regional and local services.

You’ll be responsible for ensuring a smooth transition of CRM case types to Dynamics 365; undertaking tenancy management process reviews with the business to ensure what we build is fit for purpose and meets both colleague and resident needs. You’ll work closely with IT, involved residents, business analysts and business change managers, leading the design, testing and roll out across the organisation.

Please note, this role can also be based out of the London Peabody offices as well.

What you’ll do

Identify and manage risks across multiple regions, ensuring compliance with all regulatory and legislative standards
Provide assurance through effective oversight and the application of specialist knowledge
Design, implement, and embed a comprehensive quality monitoring framework
Lead internal audit activity, coordinating with external auditors and internal stakeholders, defining scope, maintaining oversight, and ensuring delivery of actions within agreed timescales
Take accountability for producing clear management responses to audits and supporting teams in building and delivering robust action plans
Work closely with Assistant Directors and Heads of Service to drive consistency in approach while recognising and incorporating local operational needs
Take ownership of resolving cross-functional and cross-regional issues, collaborating with stakeholders to deliver effective solutions
Support the development and piloting of new ideas, ensuring successful changes are embedded into policies, processes, and operational practices
Act as the policy lead for your portfolio, working with the central Policy team to ensure policies are effective, fit for purpose, and applicable across different regions and customer groups
Influence strategic planning and operational delivery by conducting research, identifying best practice, and introducing innovative approaches to improve service quality
Partner with the Business Intelligence team to translate data insights into meaningful improvements and support implementation across operational teams
Work with Learning and Development colleagues to design and deliver targeted training that supports frontline teams
Contribute as a member of the Regional Senior Management Team, helping to shape and deliver regional priorities

What you’ll need

You will have in-depth knowledge of your area of expertise, demonstrating your commitment to keep this up to date and always finding new innovative ways to do things differently.
You will have in-depth knowledge of the Renters Rights Act and specific impact on social housing tenancies.
You must be a doer and have significant experience in undertaking process reviews, designing for the future.
You will be experienced working with Business Analysts and involved residents to define process requirements for system changes, preferably with experience working with CRM platform Dynamics 365.
A team player and collaborative leader, you’ll also demonstrate your flexibility, openness and resilience to work through organisational structures and operational challenges, removing barriers and blockers and simplifying perceived complexity.
A subject matter expert in Tenancy Management – you will have the knowledge to be the ‘go to’ person within our business.
Able to demonstrate your knowledge and experience of translating legislation and case law into day-to-day operational change.

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

30 days’ annual holiday, plus bank holidays
Two additional paid volunteering days each year
Flexible benefits scheme, including family friendly benefits and access to a discount portal
4 x salary life assurance
Up to 10% pension contribution

Please read before applying:

Peabody does not provide sponsorship as a licensed UK employer.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

If you have any questions about this role, please email Talent Specialist, Ryan Loasby at [email protected]

Interview Dates: We will be conducting interviews on 29th June 2026 with second stage interviews taking place on the 7th July 2026

The closing date for this advert will be Monday 22nd June 2026. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.

Apply Now

Refine Your Search

centre head jobs in hitchin, hrt

Head of Centre of Excellence - Tenancy

Education Centre Manager

Trainee Dental Nurse

SMR Business Development Manager

Head of Operations - Full Time (South Central)

Head of Leadership and Management Training

Travel Sales Consultant

Operations Director

People Operations Partner

Customer Transformation Lead - Smart Meters

People Administrator

People Administrator

Retail Department Manager

Head Stylist - Dog Groomer

Continuous Improvement Manager

HR Assistant

Customer Assistant - Food - Biggleswade

Health & Safety Manager

Sous Chef

Post 16 Further Education SEND Manager

I want to receive the latest job alerts for centre head in hitchin, hrt

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