Customer care manager Work, Jobs in Hoddesdon, Hrt (with Salaries)

General Manager – Eddie's Doggy Daycare
Eddies Doggy Daycare Ltd —Broxbourne
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
11d
VacancyTitle: Head Receptionist
Together Dental —Broxbourne
- £14.70 - £15.20 an hour
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Employee assistance programme
- Referral programme
5d
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
E-Commerce Manager
Jollyes Pets —Waltham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Merchandising
- IT
- Annual leave
- Work from home
Customer Service Centre Lead
Raytheon —Harlow
- Weekend availability
- Management
- Microsoft Office
- Leadership
- Sick pay
6d
Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Scheme Oversight Manager
Motability Foundation —Harlow
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Business
- Free parking
- Annual leave
Quick apply
Marketing Manager
Saxton 4x4 —Chelmsford
- Up to £52,000 a year
- Full-time
- Social media management
- Driving
- In-person
Quick apply
Head of Fleet
KJ PCO RENTALS LTD —Enfield
- £40,000 - £55,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Health & wellbeing programme
Quick apply
3d
eCommerce Manager - remote
Hornblower —London
- £45,000 a year
- Remote
- Analysis skills
- Project management
- Product management
Quick apply
8d
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Customer Service Manager
International Workplace Group plc —Brentwood
- Up to £40,000 a year
- Full-time
- Customer service
- In-person
- Restaurant
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Fundraising Operations Lead
Scope —London
- £50,133 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Work from home
- Employee discount
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Operations Manager
First Bus —Chelmsford
- £55,000 a year
- Full-time
- Management
- Customer service
- Mentoring
- Employee assistance programme
- Employee discount
9d
Customer success manager
SECCL —London
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- APIs
- Employee discount
11d
Customer Success Manager, EMEA
HackerOne —London
- £57,000 - £64,000 a year
- Full-time
- Remote
- Project management
- Travel
- Communication skills
- Annual leave
- Employee assistance programme

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customer care manager jobs near hoddesdon, hrt

General Manager – Eddie's Doggy Daycare

Eddies Doggy Daycare Ltd
Broxbourne

Quick apply

Job details

Full-time
£38,000 - £40,000 a year
11 days ago

Qualifications

Hospitality
Driving Licence
Management
Customer service
Profit & loss
Animal care
Human resources
QuickBooks
Organisational skills
Time management

Full job description

General Manager – Eddie's Doggy Daycare (Essex/Herts)
£38,000–£40,000 + profit-linked bonus

Eddie's Doggy Daycare is a well-established, profitable business , 12 years trading, a team of ten, a ten-van collection fleet serving West Essex and East London, currently operating across two centres with plans to consolidate into a single expanded operation.

This is a genuine General Manager role . The business is entering its next chapter: strengthening its management team and reshaping the operation for long-term growth.

You'll run the whole business with full delegated authority, people, operations, customer experience, and the P&L. Reporting to the owner through weekly KPIs and a monthly business review. You'll help shape what the next version of this business looks like, backed by fully documented systems (a complete operations manual, SOPs, and training programmes) and an owner who wants to delegate.

If you're an experienced manager who's been ready to run the show , this is that role.

What you'll own

The team. Lead, develop, recruit, and hold accountable a team of ten, including site management. The full employee lifecycle sits with you, and building the management layer beneath you is your first major project. This is the heart of the role.
The P&L. Budgets, revenue targets, pricing input, and cost control, working with our accounts team. Your bonus is tied directly to the profit you influence.
The operation. Day-to-day running of the centres and the van collection fleet, delivered through your site teams. You lead the operation rather than being another pair of hands in it.
Compliance and welfare. Full accountability for animal welfare licensing conditions, health and safety, and risk.
The customer. Retention, service standards, complaint resolution, and working with our marketing partners to drive growth.

About you

Solid management experience in a people-heavy operation — hospitality, childcare, leisure, retail, or animal care — where you've run a team and carried real responsibility for results. You may be a strong deputy, centre manager, or ops manager ready for the full GM seat.
A genuine people leader: you build accountable teams, have the difficult conversations early, and develop the people under you.
Hungry for real autonomy — you've delivered without close supervision before.
Energised by building and improving, not just maintaining.
Passionate about dogs and uncompromising on welfare standards.
Full UK driving licence (occasional van cover in emergencies only).
Level 3 Animal Management qualification a bonus, not a requirement.

What we offer

Full operational control of a profitable, with 12 years of trading history and real growth headroom .
£38,000–£40,000 base plus a profit-linked bonus.
Free daycare for your own dog, and a team that genuinely loves the work.

To apply, send your CV along with short answers (a paragraph each is plenty) to the following four questions:

Tell us about a time you ran an operation where the senior leadership wasn't present day-to-day. What did you change without being asked, and what happened?
Describe the most difficult people-management situation you've handled — a underperformer, a conflict, or a formal process. How did you approach it, and how did it end?
Give an example of a decision you made using numbers — costs, revenue, staffing levels, or margins. What did the data tell you, and what did you do about it?
Why does running a business like this — dogs, vans, a small close-knit team — appeal to you at this point in your career?

Job Type: Full-time

Pay: £38,000.00-£40,000.00 per year

Experience:

management: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in hoddesdon, hrt

General Manager – Eddie's Doggy Daycare

VacancyTitle: Head Receptionist

Customer Service Manager

E-Commerce Manager

Customer Service Centre Lead

Head of Retention

Scheme Oversight Manager

Marketing Manager

Head of Fleet

eCommerce Manager - remote

Customer Operations Manager

Senior Customer Success Manager - UK

Customer Service Manager

Customer Relations Manager

Fundraising Operations Lead

Customer Care Manager

Head Of Customer Experience

Operations Manager

Customer success manager

Customer Success Manager, EMEA

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