Service technician Work, Jobs in Hoddesdon, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
Chapel Attendant and Cremator Technician
Austin's Funeral Directors —Stevenage
- From £29,926.29 a year
- Overtime
- Heavy lifting
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
AV Technician
4Wall Entertainment —Hertford
- Overtime
- Customer service
- Computer networking
- Communication skills
Quick apply
10d
Assistant Manager/Lead Vehicle Damage Assessor
FMG Repair Services —Hoddesdon
- £55,000 - £60,000 a year
- Customer service
- Annual leave
- Employee discount
Quick apply
Abseiler
Titchfield Group —Hatfield
- £40,000 - £50,000 a year
- Weekend availability
- Carpentry
- Power tools
- Construction
- Employee discount
Quick apply
9d
Works Technician Process Controller
Anglian Water Services Ltd —Letchworth
- £31,756 - £42,873 a year
- Overtime
- Driving
- Organisational skills
- IT
Workshop Technician
JMC Aviation —Harlow
- Employee assistance programme
Non Aseptic Technician
Lloyds Clinical —Harlow
- £28,500 a year
- Communication skills
Quick apply
10d
Design Technology Technician
St Mark's West Essex Catholic School —Harlow
- From £25,566 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Free parking
Quick apply
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
Branch Manager to National Windscreens HODDESDON
National Windscreens —Hoddesdon
- £40,500 - £44,500 a year
- Full-time
- Hybrid work
- Computer literacy
- IT
- Communication skills
- Employee assistance programme
- Employee discount
11d
TR19 Ductwork Cleaning Engineers
Aether Compliance Ltd —Hertford
- Up to £35,000 a year
- Nights as needed
- Supervising experience
- In-person
- Leadership
- Annual leave
Quick apply
12d
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Hitchin
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
Trainee Technician, National Windscreens CHELMSFORD
National Windscreens —Chelmsford
- From £29,179 a year
- Full-time
- Hybrid work
- No experience needed
- Classroom experience
- Employee assistance programme
- Employee discount
Facilities Technician Developmental Program
Google —Waltham Cross
- HVAC
3d
Quality Engineer
CONTAMAC LTD —Saffron Walden
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
- Life insurance
Quick apply
Part-Time Technical Procurement & Engineering Assistant (Temporary Contract)
Universal Industries Ltd —Old Street
- £15 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Associate Lab technician
PerkinElmer —Stevenage
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Technical Service Representative
Xerox —Bishop's Stortford
- Full-time
- Schematics
- Customer service
- Travel
- Annual leave
QC Specialist - FTC
Cell and Gene Therapy Catapult —Stevenage
- Customer service
- Laboratory experience
- Bachelor's degree
Quick apply
2d

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service technician jobs in hoddesdon, hrt

Remote Support Desk Operative

Chapel Attendant and Cremator Technician

AV Technician

Assistant Manager/Lead Vehicle Damage Assessor

Abseiler

Works Technician Process Controller

Workshop Technician

Non Aseptic Technician

Design Technology Technician

IT Support Assistant

Branch Manager to National Windscreens HODDESDON

TR19 Ductwork Cleaning Engineers

IT Field Support Technician - T2 / Second Line Immediate Start

Trainee Technician, National Windscreens CHELMSFORD

Facilities Technician Developmental Program

Quality Engineer

Part-Time Technical Procurement & Engineering Assistant (Temporary Contract)

Associate Lab technician

Technical Service Representative

QC Specialist - FTC

I want to receive the latest job alerts for service technician in hoddesdon, hrt

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