Technical specialist Work, Jobs in Hoddesdon, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
IT Support
Feefo London Office —London
- £31,420.00 - £49,089.62 a year
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Flexitime
- Work from home
Quick apply
22h
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Technical Documentation Specialist
vServices —London
- Remote
- Microsoft Powerpoint
- English
- Microsoft Office
IT Specialist
Saxton 4x4 —Chelmsford
- Up to £35,000 a year
- Full-time
- Computer Science
- Customer service
- Engineering
Quick apply
8d
Customer Support & Technical Specialist
Unibuddy —London
- £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
- Annual leave
- Life insurance
7d
Data Product Engineer Apprentice (Level 5)
Peabody —London
- £55,000 a year
- Azure
- SQL
- Organisational skills
- Annual leave
4d
AI Specialist - AI Trainer - Freelance - 8-20hrs/week - Remote
10x Team —London
- £81 - £118 an hour
- Remote
- AI
Quick apply
Audio Editing Specialist - Freelance AI Trainer Project
Meridial —London
- £8 - £65 an hour
- Remote
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Process Specialist
Hexcel Corporation —Duxford
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Analyst
Royal College of General Practitioners —London
- £61,083.07 a year
- Full-time
2d
QC Specialist - FTC
Cell and Gene Therapy Catapult —Stevenage
- Customer service
- Laboratory experience
- Bachelor's degree
Quick apply
2d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Personal Assistant to Director
TGS —Harlow
- £24,420.00 - £41,154.29 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Free parking
- Sick pay
Quick apply
8d
Customer Service Agent (20hrs per week)
DNA Payments —London
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
3d
Customer Support Specialist (Application Support)
Symology Ltd —Dunstable
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- AI
- Free parking
- Profit sharing
Quick apply
10d
Data Analyst - 24 months FTC
AlzheimersSociety —London
- £39,866 - £46,695 a year
- Remote
- Microsoft Excel
- SQL
- Analysis skills
4d
Configuration and Data Engineer
Raytheon —Harlow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
1h
LIMS Implementation Specialist
Magentus —London
- £45,000 - £55,000 a year
- Hybrid work
- Laboratory experience
- Annual leave
- Employee assistance programme
Trainee Technical Design Assistant
EOS Rooflights Ltd —Sidcup
- £26,000 a year
- Full-time
- AutoCAD
- Schematics
- CAD
Quick apply
2d

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technical specialist jobs near hoddesdon, hrt

Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical specialist jobs in hoddesdon, hrt

Remote Support Desk Operative

IT Support

Technical Support Specialist

Technical Documentation Specialist

IT Specialist

Customer Support & Technical Specialist

Data Product Engineer Apprentice (Level 5)

AI Specialist - AI Trainer - Freelance - 8-20hrs/week - Remote

Audio Editing Specialist - Freelance AI Trainer Project

Process Specialist

Business Analyst

QC Specialist - FTC

Technical Support Center Engineer

Personal Assistant to Director

Customer Service Agent (20hrs per week)

Customer Support Specialist (Application Support)

Data Analyst - 24 months FTC

Configuration and Data Engineer

LIMS Implementation Specialist

Trainee Technical Design Assistant

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