Customer support & client services managers Work, Jobs in Holborn, Gtl (with Salaries)

Client Services Manager
Socaan Business Solutions Ltd —London
- £3,800 - £4,300 a month
- Full-time
- Management
- Customer service
- English
Quick apply
15h
Sales Support Team Leader
Entel UK Ltd —Borehamwood
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Referral programme
Quick apply
Customer Support Lead
Legl —London
- Hybrid work
- AI
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
1d
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Customer Services Manager
Global Switch —London
13d
Guest Experience & Welcome Manager
Rapport —London
- £45,000 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Customer Support Team Lead
LGDG GROUP —London
- Full-time
- Supervising experience
Customer Care & Quality Team Leader
Clarion Housing Group —North London
- £37,854 - £47,319 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
1d
VP, Customer Experience & Services
ComplyAdvantage —London
- £225,000 - £290,000 a year
- AI
- Leadership
- Annual leave
- Employee discount
Quick apply
4d
Front of House Team Leader
Rapport —London
- £38,600 a year
- Full-time
- Employee assistance programme
Global Head of Client Experience
Citi —London
- Full-time
- Marketing
- Customer service
- Master's degree
5d
Home Relocation Support Manager
Heathrow —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Work from home
EMEA Customer onboarding Lead
Digital Realty —London
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
Quality Control Representative
Flatpay —London
- CRM software
- Customer service
- English
Quick apply
4d
BPO Senior Manager
Wayfair —London
- £72,500 - £105,125 a year
- Full-time
- Microsoft Excel
- Customer service
- Travel
- Employee discount
- Gym membership
Index Client Services Manager
NASDAQ —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Annual leave

I want to receive the latest job alerts for customer support & client services managers in holborn, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services managers jobs near holborn, gtl

Client Services Manager

Socaan Business Solutions Ltd
London

Quick apply

Job details

Permanent | Full-time
£3,800 - £4,300 a month
15 hours ago

Benefits

Transport links

Qualifications

Management
Customer service
English
Account management
Leadership

Full job description

About the Role:

Socaan Business Solutions Ltd, we bring that same standard to client support, service delivery, and business operations. We help clients receive dependable support, clear communication, and practical solutions that keep their work moving smoothly.

We are looking for a Client Services Manager who can take ownership of client relationships and day to day service delivery. You are not just answering questions; you are building trust, solving problems, improving client satisfaction, and making sure services are delivered professionally and on time. You will work closely with operations, administration, customer support, and management teams to ensure every client receives a consistent and reliable experience.

Why Work With Us?

The Environment: Our office is based at 10 York Road in Waterloo, a central London location with excellent transport links and access to a strong professional business community.

Client Focused Work: You will work directly with clients, internal teams, and service partners to make sure expectations are clear and issues are resolved quickly.

Leadership Opportunity: This role gives you the chance to guide service standards, improve client communication, support team workflows, and influence how client services are delivered.

Professional Growth: We support practical learning and development in account management, service delivery, communication, customer experience, and business operations.

Business Impact: Your work will help improve client retention, service quality, customer satisfaction, and the overall reputation of the company.

Key Responsibilities:

Client Relationship Management: Act as a main point of contact for assigned clients, maintain professional communication, and build strong working relationships.

Service Delivery: Monitor service requests, follow up on client needs, coordinate internal teams, and ensure agreed tasks are completed on time.

Issue Resolution: Handle client concerns professionally, investigate problems, escalate when required, and follow through until issues are resolved.

Team Coordination: Work with customer service, operations, administration, and technical teams to ensure smooth service delivery.

Client Reporting: Prepare updates, service summaries, performance notes, and basic reports for clients and management when required.

Process Improvement: Identify recurring client issues, recommend workflow improvements, and help improve service standards.

Account Support: Assist with renewals, client onboarding, service changes, and account administration where needed.

Stakeholder Communication: Explain updates, timelines, and solutions clearly to clients and internal teams.

What We Are Looking For:

Experience: 3 plus years of experience in client services, customer success, account management, service delivery, or customer service leadership.

Client Management Skills: You can build trust, manage expectations, handle concerns, and maintain professional relationships with clients.

Communication: You can speak and write clearly, professionally, and confidently with clients, team members, and managers.

Organisation: You can manage multiple client requests, track follow ups, meet deadlines, and keep accurate records.

Problem Solving: You can identify issues, find practical solutions, and know when to escalate concerns.

Leadership Ability: You can support team workflows, guide service quality, and help improve day to day client operations.

Mindset: You are service focused, reliable, calm under pressure, and proactive. You understand that strong client service is about trust, consistency, and follow through.

Pay: £3,800.00-£4,300.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer support & client services managers jobs in holborn, gtl

Client Services Manager

Sales Support Team Leader

Customer Support Lead

Customer Support Team Lead

Head of Customer Operations

Client Services Manager

Head of Client Services

Customer Service Manager

Customer Services Manager

Guest Experience & Welcome Manager

Customer Support Team Lead

Customer Care & Quality Team Leader

VP, Customer Experience & Services

Front of House Team Leader

Global Head of Client Experience

Home Relocation Support Manager

EMEA Customer onboarding Lead

Quality Control Representative

BPO Senior Manager

Index Client Services Manager

I want to receive the latest job alerts for customer support & client services managers in holborn, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected