Customer support representative Work, Jobs in Holton Heath, Dor (with Salaries)

Customer Support Representative
Signature Aviation —Bournemouth
- Full-time
- Customer service
- Maintenance
- English
- Free parking
- Employee assistance programme
Quick apply
Shift Lead
B&Q —Bournemouth
- £14.50 an hour
- Part-time
- Annual leave
- Employee assistance programme
Customer Account Representative
Eaton —Wimborne
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
CSA (Customer Service Associate)
Teachers Building Society —Wimborne
- Up to £26,775 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Sales - Sales Advisor - UK
New Look —Dorchester
- Part-time
- Microsoft Word
TradePoint Sales Partner
B&Q —Poole
- £35,300 - £45,400 a year
- Part-time
- Sales
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Compliance Support
OneDome —Bournemouth
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- IT
- Communication skills
Quick apply
Quality Control Team Leader
IMI Plc - Legacy Precision —Poole
- Full-time
Outbound Sales Representative
Carwow —Bournemouth
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Outpatient Administrator
Dorset County Hospital NHS Foundation Trust —Dorchester
- £25,272 a year
- Full-time
- Customer service
- Front desk
- Office experience
8d
Sales Development Representative
Carwow —Bournemouth
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Compliance - Digital Asset Intelligence Operations Senior Investigator - Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- Contracts
- Communication skills
9d
Business Development Represntative
Hubexo —Bournemouth
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
- Employee assistance programme
Quick apply
Planning Officer
BCP Council —Bournemouth
- £39,152 a year
- Hybrid work
- Project management
3d
Catering Assistant
Dorset County Hospital NHS Foundation Trust —Dorchester
- £25,272 a year
- Full-time
- Customer service
8d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Bournemouth
- £3,800 a month
- Full-time
- Sales
Quick apply
Assistant Resort Amusement Manager
Bandai Namco Amusement Europe —Weymouth
- Temporary
- Hospitality
- Leadership
- Resort
- Employee assistance programme
Quick apply
Pre-Registration Training Pharmacy Technician
Dorset County Hospital NHS Foundation Trust —Dorchester
- £12.71 an hour
- Weekend availability
- Annual leave
8d
Business Development Representative
Hubexo —Bournemouth
- £25,000 a year
- CRM software
- Microsoft Office
- Communication skills
- Employee assistance programme
Quality Control Team Leader
IMI Process Automation —Poole
Quick apply
1d

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Customer Support Representative

Signature Aviation -
Bournemouth

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Flexible schedule
Sick pay
On-site parking

Qualifications

Customer service
Maintenance
English
Microsoft Office
Numeracy
Project management
Data entry

Full job description

Customer Support Representative

Signature TechnicAir

Based at Bournemouth Airport

Permanent

We are looking for a proactive and customer‑focused Customer Support Representative to join our team at Bournemouth Airport. In this role, you will take ownership of coordinating aircraft maintenance inputs, supporting customers throughout their maintenance events, and ensuring smooth communication between our engineering teams, supervisors, and external stakeholders. You will play a key part in delivering a safe, compliant and customer‑centric service experience.

Who we are:

Signature TECHNICAir, is a global provider of aircraft maintenance, repair, and overhaul specializing in small to mid-size, turbine-powered business aircraft, with locations throughout the United States and Europe. As a division of Signature Aviation, Signature TECHNICAir EMEA operates a full service, CAA & EASA certified Part 145 Repair Station at Bournemouth airport, in conjunction with strategically positioned mobile service units based at Farnborough and Luton airports that serve a wide range of capabilities, across the UK and Europe.

What you'll be doing:

Act as the primary point of contact for customers during maintenance inputs, providing timely updates and professional support.
Coordinate scheduled and non‑scheduled maintenance activities across base and line operations.
Liaise with MSU Supervisors, engineering teams, manufacturer representatives and regulatory authorities before, during and after maintenance events.
Manage AOG requirements, both on‑site and remotely, ensuring rapid and effective response.
Prepare and issue daily status reports, including progress updates and cost information.
Create, update and manage work packs, work orders and maintenance documentation.
Provide customers with quotations for approval during maintenance inputs.
Maintain the aircraft maintenance order book and ensure accurate data entry into CAFAM or similar systems.
Raise Certificates of Release to Service (CRS) and issue Return to Service (RTS) documentation.
Update CESCOM with Maintenance Transaction Reports and flight details.

Support Technical Records, including scanning, archiving and dispatching completed work packs.
Maintain the Technical Library and manage subscription amendments.
Verify and input timesheet data when required.
Ensure document control standards are upheld within the Customer Support Department.
Participate in engineering meetings and provide technical support where required.

What we're looking for:

Previous experience in a customer service role, ideally within aviation.
Strong project management capability with the ability to handle multiple tasks and shifting priorities.
Confident communicator able to interpret technical information and relay it clearly to customers.
Proficient in MS Office and comfortable working with maintenance software (Corridor experience desirable).
Basic understanding of aviation regulatory requirements, particularly EASA Part 145.
High attention to detail, strong numeracy skills and accuracy in data input.
Self‑motivated, organised and able to work independently.
A collaborative team player with a professional, can‑do attitude.
Strong problem‑solving skills and the ability to respond quickly to issues.
Fluent written and spoken English.

Key attributes for success:

You will be customer‑focused, organised and calm under pressure, with the ability to manage competing priorities while maintaining accuracy and compliance. You will build strong working relationships, communicate clearly, and support both customers and internal teams to ensure maintenance events run smoothly from start to finish.

What We Offer:

Our people are extremely important to us, so we offer a benefits package designed to motivate and reward you, whilst considering your overall health, wellbeing, and that all-important work / life balance.

Enhanced holiday entitlement – 33 days inclusive of Bank Holidays
Defined Contribution Company Pension Scheme, with matched contribution up to 7.5%
Employee Assistance Program – 24/7 help, guidance and support including access to free counselling
Flexible start/finish times.
Access to an Employee Perks platform (shopping discounts)
Medicash Proactive – health cash plan
Company sick pay
Life Assurance – 4x Base Salary
Free on-site parking
Full access to LinkedIn Learning and ongoing Training & Development Opportunities
Global Development Scheme Opportunities
Mentorship schemes
Recognition programme - performance, going above and beyond, long service
Volunteering / Charity Days
Enhanced Family Friendly Leave Policies

We invite you to apply by submitting your resume and a cover letter outlining your relevant experience and qualifications.

Only shortlisted candidates will be contacted for further consideration.

Signature TechnicAir is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Job Req 73

Quick apply

Refine Your Search

customer support representative jobs in holton heath, dor

Customer Support Representative

Shift Lead

Customer Account Representative

CSA (Customer Service Associate)

Sales - Sales Advisor - UK

TradePoint Sales Partner

Compliance Support

Quality Control Team Leader

Outbound Sales Representative

Outpatient Administrator

Sales Development Representative

Compliance - Digital Asset Intelligence Operations Senior Investigator - Associate

Business Development Represntative

Planning Officer

Catering Assistant

JUNIOR SALES ADVISOR

Assistant Resort Amusement Manager

Pre-Registration Training Pharmacy Technician

Business Development Representative

Quality Control Team Leader

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