Debt relief & collection occupations Work, Jobs in Holytown, Glg (with Salaries)

Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,276 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
6d
Field Performance Team Leader
Resolvecall —Paisley
- £30,122 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Customer Service Advisor
StepChange —Glasgow
- £24,700 - £28,228 a year
- Full-time
- Hybrid work
- Budgeting
Quick apply
Customer Representative - Field Based
Ascent Performance Group Ltd —Glasgow
- £27,000 - £30,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Travel
- Work from home
Quick apply
Customer Support & Collections Associate (12 Month FTC)
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
5d
Lead Credit & Collections Representative
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- Writing skills
- English
Credit Controller (12 months FTC)
CBRE —Glasgow
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- IT
Lead Credit & Collections Representative (German speaker)
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- Writing skills
- English
Field Based Customer Representative
Ascent —Glasgow
- £27,000 a year
- Weekend availability
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Credit Controller
AAB —Glasgow
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
7d
Senior Financial Support Advisor
Evlo —Glasgow
- Hybrid work
- Financial services
- Communication skills
- Employee discount
Quick apply

I want to receive the latest job alerts for debt relief & collection occupations in holytown, glg

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Advisor

Everyday People Financial Solutions -
Glasgow

Quick apply

Job details

Full-time
£27,976 - £31,276 a year
6 days ago

Benefits

Casual dress
Company pension
Company events
Employee discount
Life insurance
Referral programme

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Client engagement
Customer service
Computer literacy
GCSE
Outbound debtor call management
Arrears management
Computer skills
Customer interaction
Outbound calling
A Level

Full job description

Customer Advisor | Billing & Collections | Glasgow City Centre (George Square)

Start date 24th August 2026.

Make a difference when it matters most.
Every day, we support customers who may be facing financial difficulty. We listen without judgement, understand individual circumstances, and work together to find realistic, sustainable solutions.

We are currently recruiting Customer Advisors to join our growing Contact Centre team in Glasgow. You will represent well-known UK brands, supporting their customers with empathy, professionalism and care. Full training is provided.

About the role.
In this role, you will engage with customers who may be in arrears or experiencing financial challenges. Through thoughtful conversations and tailored support, you will help them regain control and move forward with confidence.

Starting salary of £27,976. Enhanced salary up to £31,276 based on achievement attainable quality measures focused on customer understanding and outcomes.

Hybrid working available after successful completion of a six-month office-based probation period (3 days a week office attendance).

We are looking for individuals who genuinely care about helping others and can communicate with clarity and confidence.

Your responsibilities will include:

Handling inbound and outbound calls and written communications with empathy and professionalism
Working proactively to manage and reduce customer arrears
Agreeing fair and affordable repayment arrangements in line with regulatory standards
Identifying potential vulnerability or financial hardship and responding appropriately
Accurately recording all customer interactions

You will ideally have:

At least one year of call centre or customer service experience
Strong listening skills and the ability to build rapport with people from all backgrounds
Good computer literacy and experience using multiple systems simultaneously
The ability to work effectively in a fast-paced environment
Confidence, resilience and a calm approach under pressure
A clear DBS check, satisfactory credit check and employment references

Working hours

Shifts are available Monday to Friday between 8:00am and 8:00pm, and Saturday 9:00am to 1:00pm (one in three Saturdays).

Comprehensive classroom training will be provided (Monday to Friday, 9:00am to 5:30pm for a minimum of four weeks)

About Everyday People Financial Solutions

We specialise in supporting customers on behalf of trusted brands, typically when they fall into arrears. Our focus is simple: listen, understand, and create affordable, sustainable solutions.

We believe life happens. That’s why our approach combines empathy with practical support, ensuring customers feel heard and respected.

If you’re looking for a role where you can build a career while genuinely helping people, we would love to hear from you.

Everyday People Financial Solutions is part of the Everyday People Corp Group of companies, headquartered in Edmonton, Alberta, with operations in Canada and the UK. We are committed to delivering ethical, responsible and customer-focused financial solutions.

Job Type: Full-time

Pay: £27,976.00-£31,276.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Life insurance
Referral programme

Application question(s):

This role requires consistent and reliable attendance due to training, shift patterns and service delivery requirements. Are you able to meet this requirement with or without reasonable adjustments?
Why are you looking to leave your current job?

Experience:

Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

debt relief & collection occupations jobs in holytown, glg

Customer Advisor

Field Performance Team Leader

Customer Service Advisor

Customer Representative - Field Based

Customer Support & Collections Associate (12 Month FTC)

Lead Credit & Collections Representative

Credit Controller (12 months FTC)

Lead Credit & Collections Representative (German speaker)

Field Based Customer Representative

Credit Controller

Senior Financial Support Advisor

I want to receive the latest job alerts for debt relief & collection occupations in holytown, glg

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected