Front office manager Work, Jobs in Hook, Ham (with Salaries)

Front of House Manager (Maternity Cover)
ST James Facilities —Reading
- £50,000 - £52,000 a year
- Full-time
- Writing skills
- Human resources
- Organisational skills
Quick apply
Office Manager
Chapter2 —Reading
- £28,000 - £32,000 a year
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
Quick apply
12d
Hotel Receptionist (Full Time )
The Mandolay Guildford Hotel —Guildford
- £15.72 an hour
- Weekend availability
- Hospitality
- Hotel
- Front desk
- Annual leave
- Employee discount
2d
Office Manager
Inspired Villages —Horndean
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
- Employee assistance programme
9d
Office Administrator/Receptionist
Jubilee High School —Addlestone
- £21,692 - £23,227 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
10d
Front Office Manager
Malmaison —Reading
- £35,000 a year
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
10d
Front of House (FOH) Building Host
Ethos Farm —Reading
- £15.10 an hour
- Part-time
- Microsoft Powerpoint
- Computer literacy
- Front desk
Quick apply
8d
Receptionist
4th Dimension Innovation Ltd —Farnham
- £27,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Front desk
Quick apply
5d
Front of House Manager
Hotel Du Vin —Reading
- £35,000 a year
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Care Home Customer Support Assistant
Bupa —West Byfleet
- £27,590 - £35,163 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Front desk
- Employee discount
- Gym membership
Quick apply
ACCOMMODATION MANAGER
Merlin Entertainments —Windsor
- £32,900 a year
- Weekend availability
- Hotel
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
10d
Front Office Porter/Driver
Heckfield Place —Hook
- £26,500 a year
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
1d
Guest Service Manager
Best Western Reading, Calcot —Reading
- £29,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply
General Manager - OTE c. £58k
Cosy Club Guildford —Guildford
- £44,000 - £48,000 a year
- Weekend availability
Quick apply
Pub Manager
Middlewaretalents Ltd —Sonning Common
- £32,000 - £38,000 a year
- Weekend availability
- Bar
- Inventory control
- Microsoft Office
Quick apply
6d
Guest Experience Manager
Lainston House Hotel —Winchester
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
2d
Facilities Front Of House Reception
OCS Group —Slough
- Microsoft Word
- Inventory control
- Computer literacy
Quick apply
9d
Assistant Manager
Five Guys UK —Basingstoke
- £35,870 a year
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
Executive Chef Manager
Thomas Franks Ltd —Reading
- £60,000 a year
- Full-time
- Customer service
- English
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager
Five Guys —Basingstoke
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme

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Front of House Manager (Maternity Cover)

ST James Facilities -
Reading

Quick apply

Job details

Full-time
£50,000 - £52,000 a year

Qualifications

Front of house supervision
Guest relations
Report generation
Employee relations case handling
Client engagement
Writing skills
Internal department liaison
Microsoft Office Suite
Performance management
Human resources
Organisational skills
Front desk
Interviewing
Computer skills
Management reporting
Training & development
Team motivation leadership
Rota coordination

Full job description

Overall Purpose

The role of the FOH Manager will be to passionate and dedicated to delivering exceptional guest experiences. You will play a pivotal in the delivery and enhancement of this service creating memorable experiences. As the FOH Manager, you will be adaptable to change and have experience in managing and leading a large team.

Duties and Responsibilities

The below listed task/responsibilities are not exhaustive:

❖ To take full responsibility, ownership and accountability for the day-to-day operations of the reception buildings within Green Park

❖ Ensure each FOH Team member understands and adheres to building procedures in a professional yet warm and welcoming manner

❖ Ensure each building reception area is kept in impeccable order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary to assist in the efficient running of Green Park

❖ Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of the Guest Experience

❖ To collate and deliver accurate reports/statistics on all aspects of information as requested from the client and senior management. This includes daily, monthly and quarterly meetings with KPI’s.

❖ Oversee and support in the reception rota, checking future planned absences and liaising with management for cover as and when required to ensure a consistent service

❖ Manage and promote the implementation for any change, upgrade or advancement in software systems for each building reception

❖ Ensuring that the FOH Team function to the professional and consistent standards expected so as to provide an exceptional level of customer focus and guest experience

❖ Ensuring that the FOH Team are correctly attired and project a professional image at all times.

❖ To be involved in and participate in interviewing potential team members for the reception buildings

❖ Be responsible for the process of meeting and greeting of all guests and visitors to the reception buildings and ensure your FOH Team provide an exceptional service. In doing so identify reception buildings where additional support is required dependent on event and function taking place

❖ To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner

❖ Where appropriate, reporting of accidents or incidents

❖ Be the point of escalation for the FOH Team and where appropriate escalate to Service Partner Operations Manager or line manager when appropriate

❖ To conduct Personal Development Reviews and any performance management requirements for the FOH Team

❖ To identify any training needs and assist in their skills and development of the FOH Team

❖ To maintain good working relationships with colleagues and other Green Park service providers. Building a strong rapport with others.

❖ Lead on first line HR matters, this includes performance management, Return to Work interviews, Advice and Counselling meetings etc

❖ Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues

❖ Ensure compliance with all current statutory legislation in respect of health and safety and the environment

❖ Any other duties as deemed necessary to support the client, customer, colleagues and St James

Knowledge

❖ Previous experience in managing and leading a large team

❖ Previous experience in working in a Corporate/hospitality environment or equivalent

❖ Previous experience in leading in HR. e.g A&C, investigations and PDR

❖ Strong understanding of

❖ Excellent knowledge of IT with experience of using Microsoft Office packages

❖ Previous experience with using visitor management systems

Skills

❖ Management skills as well as a having a collaborative approach

❖ Ability to comfortably work with a range of styles and personalities

❖ Warm, engaging personality with excellent verbal, written and interpersonal skills

❖ Ability to foster a culture of success and lead a team effectively

❖ Strong efficiency and motivation

❖ Excellent organisational skills

❖ Excellent punctuality

❖ Outgoing and “can do “attitude

❖ Innovative, creative and resourceful

❖ Tact, diplomacy and discreet when required

❖ Proactive and helpful

Quick apply

Refine Your Search

front office manager jobs in hook, ham

Front of House Manager (Maternity Cover)

Office Manager

Hotel Receptionist (Full Time )

Office Manager

Office Administrator/Receptionist

Front Office Manager

Front of House (FOH) Building Host

Receptionist

Front of House Manager

Care Home Customer Support Assistant

ACCOMMODATION MANAGER

Front Office Porter/Driver

Guest Service Manager

General Manager - OTE c. £58k

Pub Manager

Guest Experience Manager

Facilities Front Of House Reception

Assistant Manager

Executive Chef Manager

Assistant Manager

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