Client services specialist Work, Jobs in Hoole, Chs (with Salaries)

Client Services Specialist - Liverpool
Rapport —Liverpool
- £29,754 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
First Response Advisor - Legal Firm
MAJ Law Ltd —Warrington
- £45,000 - £55,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
Quick apply
14d
Learning and Development Trainer
DCBL —Runcorn
- £30,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
13d
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
Project Scheduler
COLAS ROADS UK —Chester
- £32,000 - £38,000 a year
- Maintenance
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Specialist Support Analyst
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
Help to Claim Adviser
Citizens Advice —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- Communication skills
10d
Stakeholder and Communications Officer
COLAS ROADS UK —Chester
- £30,000 - £35,000 a year
- Hybrid work
- Customer service
- Organisational skills
- Contracts
- Annual leave
- Employee discount
12d
Help to Claim Adviser
Citizens Advice Liverpool —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- IT
- Communication skills
10d
Administrator
The Watches of Switzerland Group —Chester
- Part-time
- Hospitality
- English
- Administrative experience
- Employee assistance programme
7d
Private Client Paralegal
Eventus Recruitment Group —Chester
- £25,000 - £28,000 a year
- Call to connect
- Microsoft Word
- Organisational skills
- IT
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
13d
Key Account Manager
DCBL —Runcorn
- £40,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Rapid Response Family Support (Complex SEND)
AJ AND FRIENDS C.I.C —Hoylake
- From £18.88 an hour
- Hybrid work
- Working with children
- Bachelor's degree
- School
- Free parking
- Health & wellbeing programme
Quick apply
Conveyancing Assistant
Eventus Recruitment Group —Chester
- £24,500 - £30,000 a year
- Call to connect
- Administrative experience
- Organisational skills
- IT
- Annual leave
- Life insurance
Pest Control Technician - Full Time
Complete Pest Control Services —Whitchurch
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Analysis skills
- IT
Quick apply
4d
IT Client Support Specialist
Ecolab Inc. —Northwich
- Full-time
- Customer service
- IT
- Communication skills
Implementation Project Consultant
Bank of America —Chester
- Full-time
- Project management
- Travel
- Financial services
- Employee assistance programme
10d
Senior Caseworker Co-Ordinator
Active 8 Support Services —Liverpool
- £25,000 - £30,000 a year
- Temporary
- In-person
Quick apply
Property Litigation Paralegal
Eventus Recruitment Group —Chester
- £28,000 - £36,000 a year
- Call to connect
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Annual leave
4d

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client services specialist jobs near hoole, chs

Client Services Specialist - Liverpool

Rapport -
Liverpool

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Job details

Permanent | Full-time
£29,754 a year

Benefits

Company pension
Employee assistance programme

Qualifications

Computer literacy
Communication skills

Full job description

We’re looking for a polished and personable Client Services Specialist to join the Rapport team at a prestigious Liverpool client site, supporting a leading accountancy and business advisory firm.

This role suits someone who enjoys creating positive first impressions, building rapport with guests, and delivering consistently high standards in a professional environment.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, shift rota basis with flexibility as per business needs.

Salary: £29,754 per annum

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Switchboard / Call Services

Provide a warm, courteous and prompt service to all internal and external clients.
Anticipate client needs, follow up with clients and ensure that client expectations are met and where possible exceeded.
Handle all incoming enquiries for any of the Call Services.

Meeting Room Reservations, Events & Central Bookings

Build relationships with clients, PA’s and bookers across all sites.
Manage and administer meeting room reservations, ensuring accurate scheduling, appropriate room allocation, and efficient utilisation of available space.
Fully support and assist the booker with all room bookings and events.
Oversee the end-to-end coordination of meeting room bookings, from initial enquiry through to completion, ensuring compliance with agreed service level agreements.
Ensure meeting rooms are prepared in accordance with booking requirements, including room configuration, capacity, audio-visual and video conferencing arrangements.
Monitor meeting room availability, identify and resolve booking conflicts, and propose suitable alternative solutions where necessary.
Exceed client and guest expectations and actively promote a client-centred environment by carrying out regular checks of meeting room reservations in accordance with the agreed SLA’s.
Liaise with internal stakeholders, including Facilities, IT, and catering teams, to ensure the effective delivery of meetings and events.
Attend meetings with bookers regarding events if required.
Check, read and action e-mails from the team mailbox regularly and on a timely basis within the SLA.

Facilities Helpdesk

Support, maintain and update the Helpdesk call logging, the Central Reservations room booking system, Video Conference and Telephone systems.
Log, raise, and monitor Facilities Helpdesk tickets relating to meeting rooms, equipment, or building issues, ensuring timely resolution in line with agreed SLAs.
Act as a point of contact between clients, bookers, and Facilities teams, clearly communicating issues, priorities, and resolution updates.
Track and follow up on outstanding helpdesk requests to ensure completion prior to meetings or events.
Accurately update helpdesk systems with relevant information, actions taken, and outcomes to maintain clear audit trails.
Escalate urgent or critical facilities issues appropriately to minimise disruption to meetings, events, and business operations.

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Have a positive, outgoing personality and be able to easily build rapport with key stakeholders.
Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow.
Display excellent personal presentation and interpersonal skills.
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette.
Demonstrate the ability to work independently and manage own workload.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

client services specialist jobs in hoole, chs

Client Services Specialist - Liverpool

First Response Advisor - Legal Firm

Learning and Development Trainer

Client Support Specialist

Project Scheduler

Specialist Support Analyst

Help to Claim Adviser

Stakeholder and Communications Officer

Help to Claim Adviser

Administrator

Private Client Paralegal

First Line Technical Support

Key Account Manager

Rapid Response Family Support (Complex SEND)

Conveyancing Assistant

Pest Control Technician - Full Time

IT Client Support Specialist

Implementation Project Consultant

Senior Caseworker Co-Ordinator

Property Litigation Paralegal

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