Receptionist/administrative assistant Work, Jobs in Horley, Sry (with Salaries)

Administrator/Receptionist - Smallfield Surgery
Modality Partnership- East Surrey —Horley
- £12.85 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
2d
Receptionist/Administrative Assistant
St Stephen's House Surgery —Ashtead
- Up to £13.18 an hour
- Part-time
- Accounting
- Organisational skills
- Front desk
- Annual leave
Quick apply
2d
Corporate Receptionist
Williams Lea —London
- £32,000 a year
- Full-time
- English
- Front desk
- In-person
- Referral programme
Receptionist
Williams Lea —London
- £31,692 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Referral programme
14d
Receptionist/Administration
LA RETRAITE CAPITAL —London
- £12.71 - £13.00 an hour
- Part-time
- Google Suite
- Customer service
- English
Quick apply
2d
Receptionist and Administrative Assistant
Harris Federation —London
- £25,412.25 - £25,772.94 a year
- Full-time
- Customer service
- English
- Microsoft Office
1h
Patient Services Assistant
Holbrook Surgery —Horsham
- From £12.81 an hour
- Part-time
- GP surgery experience
- Administrative experience
- In-person
Quick apply
9d
Administrative Assistant / Receptionist
Duncan Lewis —London
- £23,150 a year
- Monday to Friday
- Front desk
- IT
- Communication skills
13d
Administrative Assistant/Receptionist
Church End Medical Centre —London
- £12.71 an hour
- Call to connect
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
Quick apply
1d
Receptionist (Care Navigator)
Rudgwick Medical Centre —Horsham
- From £12.75 an hour
- Part-time
- Computer literacy
- Administrative experience
- Accounting
Quick apply
8d
Receptionist/Administrative Assistant
Newhaven School —London
- £26,026 a year
- Full-time
- Microsoft Office
- Administrative experience
- Accounting
Quick apply
9d
Clerical Assistant
The Meads Medical Centre - Uckfield —Uckfield
- From £12.80 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
GP Receptionist/Administrator
Bishopsford Road Medical Centre —Morden
- From £12.80 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
Receptionist/Administrator
The Surrey Cardiovascular Clinic —Guildford
- £13.33 an hour
- Full-time
- Accounting
- Patient care
- In-person
- Sick pay
Quick apply
13d
Receptionist/Administration
Inez Beauty Clinic —Royal Tunbridge Wells
- £13,520 a year
- Part-time
- Social media management
- Customer service
- Administrative experience
- Annual leave
- Employee discount
Quick apply
GP Receptionist/Administrator
Morland Road Surgery —Croydon
- From £12.80 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- GP surgery experience
- Sick pay
Quick apply
Clinical Assistant/Receptionist Part-Time
The Health Lounge —Cranleigh
- £12.71 an hour
- Part-time
- Administrative experience
- Front desk
- In-person
- Health & wellbeing programme
Quick apply
7d
Receptionist/Administrator
Shepperton Medical Practice —Shepperton
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
Bridal-wear Alterations Assistant
Luxury Alterations Ltd —Fulham
- From £12.50 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
11d
Personal Assistant to Partners & Business and Development Manager
Battersea Fields Practice —London
- £30,000 a year
- Part-time
- Microsoft Outlook
- English
- Microsoft Office
Quick apply
5d

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Administrator/Receptionist - Smallfield Surgery

Modality Partnership- East Surrey
Horley

Quick apply

Job details

Permanent | Full-time
£12.85 an hour
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Computer literacy
Microsoft Office
Patient care
Front desk
IT
Communication skills

Full job description

Ready to make an impact? Why not consider joining us as a Patient Services Assistant within East Surrey Division of Modality Partnership!

If you love helping people, enjoy variety, you want to acquire skills which embrace new technologies, and you want a role where everyday matters, we want to hear from you!

Apply now and join a team that values commitment, accountability, respect, and excellence (CARE).

We are looking for Patient Services Assistants (Receptionists) to join our team at Smallfield Surgery, full time for 37.5 hours per week. This is so much more than a traditional reception role as you will be a vital part of a team embracing technology and automation to support online, patient-facing services, and back-office administration.

Your acquired skills will maximise the use of technology to manage patient appointments and enquiries efficiently, helping ensure our practices run smoothly while delivering an outstanding patient experience.

If you are a problem-solver who enjoys interacting with people and want to make a real difference every day, this could be the role for you.

Why join us?

· NHS pension scheme

· Minimum 27 days annual leave + 8 bank holidays (pro rata)

· Employee discounts and benefits

· Employee Assistance Programme (EAP)

· Career development and education pathways

· Enhanced family-friendly policies

· Flexible working options

· Wellbeing support initiatives

Main duties of the job

This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that maximises the use of digital tools and automation to maximise patient care and the overall patient experience. You will provide compassionate support, answer patient queries, and signpost to the right team member.

You will work in innovative ways, embracing new technologies such as digital patient triage and automation to support the delivery of high-quality patient care.

Key responsibilities include:

· Managing appointments and patient enquiries through the provision of digital patient triage which may be initiated through online, in person, or via telephone requests

· Handling administrative tasks efficiently embracing IT and innovative automation

· Supporting the practice with flexibility, innovation, and problem-solving

· Contributing as a confident and caring member of the team

You will need adaptability, initiative, and the drive to make a difference every day and in return you will be rewarded with meaningful work, genuine job satisfaction, and the fulfilment of seeing the positive impact you make as part of a supportive, values-driven team.

Overview of Your Organisation

Our 4 practices are part of Modality Partnership, one of the UK’s largest GP super-partnerships, serving over 450,000 patients with a workforce of more than 1,500 staff. We innovate continuously to improve patient care and staff experience through digital tools and automation.

This role offers the opportunity to develop a broad range of digital, front-line, and administrative skills while helping to improve systems and ways of working across the organisation. You’ll work in line with our CARE values—Commitment, Accountability, Respect and Excellence—making a positive impact on both patient and staff experience.

We offer access to our benefits scheme, NHS pension, and clear career development pathways. As an Equal Opportunities Employer, we are committed to diversity and fair treatment. If you’re seeking a rewarding role where your contribution matters, apply now to grow your career with Modality Partnership in East Surrey.

Job Description

The job description includes but is not limited to

Ensuring the use of digital tools and automation are utilised where applicable, you will:

· Welcome patients, visitors, and clients professionally, acting as a key point of contact for clinicians, healthcare professionals, and staff.

· Engage with patients, provide advice, and signpost to the most appropriate clinician/service using digital triage and care navigation protocols.

· Manage, in line with available technology and automation, telephone / online / in-person requests, accurately recording essential information professionally

· Respond to patient queries, concerns, or complaints, escalating to the Patient Services Manager where appropriate.

· Identify emergencies and escalate promptly to clinicians, emergency services, or A&E.

· Assist patients with medication enquiries, registrations, deductions, and non-NHS payments in line with local / site requirements.

You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.

If you are seeking a challenging, rewarding role in a growing, supportive team, we’d love to hear from you.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements:

· Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.

· Right to work: Proof of UK working eligibility required at interview.

· References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.

· Employment history: Please notify us of any employment gaps of 6 weeks or more.

Person Specification: What are the minimum requirements all candidates need to meet?

Qualifications and Experience:

We require high performing team members to join our team with:

Knowledge

Knowledge of customer service principles

Reception protocols and call handling preferred but not essential

NHS / Clinical systems / MS Office applications

Previous experience in NHS/general practice preferred but not essential

Skills

Excellent communication and interpersonal skills

Problem-solving and organisational ability

Tolerance to fast pace working retaining professionalism to be able to support patients appropriately

Computer literate and adaptable in line with new ways of working

Personal Qualities

Confident, welcoming, professional, empathetic

Team player with a professional manner and appearance

Tactful, discreet, and proactive

Adaptable to taking on new skills and challenges

Flexible and responsive to new practices and working hours

Job Types: Full-time, Permanent

Pay: £12.85 per hour

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

receptionist/administrative assistant jobs in horley, sry

Administrator/Receptionist - Smallfield Surgery

Receptionist/Administrative Assistant

Corporate Receptionist

Receptionist

Receptionist/Administration

Receptionist and Administrative Assistant

Patient Services Assistant

Administrative Assistant / Receptionist

Administrative Assistant/Receptionist

Receptionist (Care Navigator)

Receptionist/Administrative Assistant

Clerical Assistant

GP Receptionist/Administrator

Receptionist/Administrator

Receptionist/Administration

GP Receptionist/Administrator

Clinical Assistant/Receptionist Part-Time

Receptionist/Administrator

Bridal-wear Alterations Assistant

Personal Assistant to Partners & Business and Development Manager

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